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Europe Hotel & Spa

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Traveller (332)
Room & Suite (278)
Dining (55)
Overview
  • Excellent84%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“cook your own”(5 reviews)
“course dinner”(17 reviews)
“design room”(4 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (652)
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285 results
Traveller rating
250
33
1
0
1
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Time of year
LanguageEnglish
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250
33
1
0
1
Show reviews that mention
All reviewscook your owncourse dinnerdesign roomtrain stationolder partbeautiful barjulen familymatterhorn viewnew wingegg stationsmall poolquiet locationhalf boardlovely hotelsteam bathelectric taxiwonderful view
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1 - 5 of 285 reviews
Reviewed 1 week ago via mobile

This place is amazing. Loved the design of the hotel, the staff, the spa. Great location. If we come back to Zermatt, this is the place we will stay at again. Starting from the funny lady who drove the shuttle, to the same lady who...More

Thank Ayman K
Reviewed 3 weeks ago

First 2 days we were in centre of Zermatt. As we are looking quietness and relaxing adventures, it was a little too crowdy for us. Last 2 nights we stayd at hotel Europe and that was our kind of trip. Yes, there were construction next...More

Thank hks527
Reviewed 3 weeks ago via mobile

I really can't find anything wrong (and I wouldn't, of course) in this hotel. They have a free shuttle bus to pick you up at the railway station (and also to go back), the staff is always gentle and helpful, the structure in itself is...More

Thank Romangirl79
Reviewed 19 April 2018 via mobile

We stayed for 2 nights and very enjoy it. Warm welcome, great services, very clean and comfort.. We recognized the attention to details put in this place. Stunning view of Matterhorn from our room. There is a free pick up service from train station. We...More

1  Thank Tharinee S
Reviewed 9 April 2018

We stayed for the second time in hotel Europe in late March 2018. As before we had a great stay. All the staff, from the porters, the front of house, and the waiting staff were excellent and made our family feel very welcome, despite having...More

1  Thank MattWright
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$232 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Zermatt
#8 Romantic Hotel in Zermatt
#12 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$232 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Zermatt
#8 Romantic Hotel in Zermatt
#12 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (332)
Room & Suite (278)
Dining (55)
Pool & Beach (21)
Amenities (23)
Family and Play Areas (2)
Questions & Answers
Ask a question
Irene T
21 November 2017|
AnswerShow all 8 answers
Response from EuropeHotelZermatt | Property representative |
Hi Irene, Yes, we do offer a free shuttle from Zermatt train station to the hotel. If you’d like to book the shuttle, then just call us on the day of arrival and let us know your exact arrival time at Zermatt train station... More
0
Votes
Google Translation
oritrg
13 February 2016|
AnswerShow all 2 answers
Response from Carla G | Reviewed this property |
I honestly don't know because we did not ski, we were hiking. But we were not far!
0
Votes
Janine M
20 January 2016|
AnswerShow all 4 answers
Response from GC1015 | Reviewed this property |
Yes there was a lack of snow in the Alps this past Christmas/New Year, but Zermatt had the best skiing available in the region. No off piste this time, but enough trails open to keep us happy. The snowmaking is excellent and... More
0
Votes
Room Tips
"Room 143 is excellent for those with young (<7yrs) children"
Read review
"Ask for a room in the newer part of the hotel"
Read review
"Rooms with a balcony have great views."
Read review
"best view, quite area for sleeping, tidy room, excellent staff"
Read review
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