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Hotel Metropol & Spa Zermatt

128 reviews
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Traveller (38)
Room & Suite (25)
Dining (9)
Overview
  • Excellent68%
  • Very good27%
  • Average2%
  • Poor3%
  • Terrible0%
Travellers talk about
“small gym”(3 reviews)
“hotel alpha”(2 reviews)
“family owned”(3 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (128)Write a Review
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All reviewssmall gymhotel alphafamily ownedbreakfast and dinnersteam bathevery eveningswimming poolbus stophalf boardreception staffwalking distancedouble roommatterhorn viewmetropolestationbalconyski
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1 - 5 of 60 reviews
Reviewed 19 October 2017

Stayed a couple of nights here and found the hospitality from the staff and the room to be first class. We booked a room with a balcony and view of the Matterhorn. We got exactly that and was absolutely gobsmacked when we were shown the...More

Thank Trevor W
Reviewed 1 September 2017

The hotel really made me feel at home with its very friendly and helpful owners and staff. Its location is near to the Zermatt train station along the river so it is quite easy to find. Every staff is polite and greets me whenever they...More

Thank Herek L
Reviewed 26 June 2017 via mobile

We spent 4 nights here and it was fantastic. We used the pool and whirlpool everyday and also enjoyed a massage after skiing. The staff was super friendly and helpful. Our rooms we spacious and we where super happy we chose rooms with the Matterhorn...More

Thank Shaun F
Reviewed 17 April 2017 via mobile

There is something about family owned and runned hotels. They make you feel at home and work for you to have a great time. The personalized treatment in the Metropol was fantastic. We arrived in the morning and were able to do an early check-in...More

Thank WiriWoods
Response from Gabriel T, Inhaber at Hotel Metropol & Spa ZermattResponded 21 April 2017

Dear WiriWoods, Thank you very much for your nice feedback and your visit in our hotel Metropol & Spa Zermatt. We are happy to hear that you have passed a wonderful stay with us in Zermatt and hope to welcome you another time. Thank you...More

Reviewed 13 March 2017

This is a great option for Zermatt. Wonderful location, really excellent food, rooms and amenities all great. Very comfortable, quiet. We had two bedrooms that shared a little foyer with hooks for all the coats and ski pants, very very nice. Pool very nice, very...More

Thank Spencer5W
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Room Service
Dry Cleaning
Laundry Service
Concierge
Shuttle Bus Service
Multilingual Staff
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$227 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Ski-In / Ski-Out Hotel in Zermatt
#39 Luxury Hotel in Zermatt
#41 Family Hotel in Zermatt
#42 Spa Hotel in Zermatt
#56 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$227 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Ski-In / Ski-Out Hotel in Zermatt
#39 Luxury Hotel in Zermatt
#41 Family Hotel in Zermatt
#42 Spa Hotel in Zermatt
#56 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (25)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (55)
Bathroom (6)
Questions & Answers
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Room Tips
"Definitely get Matterhorn view with balcony"
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"I stayed in a single room located at the basement which has river views and it's the nearest to the..."
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"Superior 25sq m and nice view. First floor experience good."
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"Pasadena apartments dated and noisy trains 20metre away. Reasonable ski area access."
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