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Hotel Schweizerhof & Residence

0.8 km from Zermatt centre
  • Free Wifi
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
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Bahnhofstrasse 5, Zermatt 3920, Switzerland
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246 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Stockholm, Sweden
Reviewed 2 days ago NEW

The great advantages of this hotel is the location and the great breakfast buffet. I would also like to mention the great service level given by the staff, from the reception to the ski rental. Maybe we were unlucky but the room was quite simple. On the other hand, it was very clean. All in all, if you are in...

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Helpful?
Thank Joppe01
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Joppe01. Thank you lots for taking the time and posting the review for our hotel. We are very glad to hear that you had an amazing stay. It is very important to us to make our guests feel welcome starting from the check-in. The guests should always feel at home! :) We are looking forward to welcoming you again...

London, United Kingdom
Reviewed 1 week ago

We have just returned from another visit to this hotel and always we have nothing but praise for the hotel, especially the staff. The staff as always are second to none, from the reception to the restaurant, the bar and the the housekeeping staff everyone was wonderful and most helpful and welcoming. The breakfast available to guests each morning has...

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Helpful?
Thank F10nna
SeilerHotelsZermatt, Front Office at Hotel Schweizerhof & Residence, responded to this review

Dear F10nna Thank you so much for taking the time to write this amazing review. It really makes us smile reading such gentle words this early in the morning already. We are glad to hear how happy and content you have been with our Hotel everytime you visit and how much you like staying with us. We are looking forward...

Reviewed 1 week ago

Service and location make this an outstanding hotel! My wife and I have stayed all over the US and parts of Europe. This hotel has some of the best service we have ever enjoyed. The front desk is led by Jose, the concierge. Jose is a quiet, soft spoken dynamo of service. It was obvious that his only concern was...

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Helpful?
Thank U1365TOmichaelr
SeilerHotelsZermatt, Guest Relations Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Mr. Michael, thank you for sharing your excellent and detailed feedback on this platform. It was a pleasure for us to read your experience with our house and your rating is very important for us. We are glad that you enjoyed your stay at our Hotel Schweizerhof. Thank you very much for the positive words about our staff. We...

Bonaire
Reviewed 1 week ago via mobile

We decided to stay in the Schweizerhof based on reviews in Tripadvisor and Booking.com. The location is great (100 yards from railway station and Gornergrat train up the mountains). Shops, restaurants and bar are within walking distance. The staff (Mr. Freitas at the hotel frontdesk!)is amazing, The spa (did we mention THE SPA?), rooms are clean and a bit dated...

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Helpful?
Thank MMBonaire
SeilerHotelsZermatt, Front Office at Hotel Schweizerhof & Residence, responded to this review

Dear MMBonaire, Thank you very much for your valuable feedback. We are glad to hear that you loved your stay in our hotel and you can recommend it to other guests. Our concierge, José Freitas, is a real treasure, he knows everything and we are very happy to have him here at Schweizerhof :) The breakfast buffet is indeed awesome....

Reviewed 2 weeks ago via mobile

Been coming here for 4+ years. Really friendly staff who know you year to year. Rooms are comfortable and classic Swiss mountain style. Bar area is relaxed - with tea and cake 'on the house' in the afternoon. Ski room with ski hire is all you'd expect. Spa is excellent - more modern in style with ample room and pool...

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Helpful?
Thank J Z
SeilerHotelsZermatt, Front Office at Hotel Schweizerhof & Residence, responded to this review

Dear J Z, thank you very much for your kind review. We are more than happy to read how you have enjoyed our Hotel for more than 4 years now. A returning guest is for us the success in our job, it means that we satisfied your expectations, year after year. We will be glad then to welcome you again...

Milan, Italy
Reviewed 4 weeks ago via mobile

Well, we booked this hotel last-minute for a 1 night in Zermatt coming on skis from the Italian side of the Alps. Spa is great, staff and service is professional, warm and attentive. But the hotel and the rooms def need to realize is 2017. You got greta people working at the hotel, give them better tools!

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Helpful?
Thank Simone T
SeilerHotelsZermatt, Front Office - Christine at Hotel Schweizerhof & Residence, responded to this review

Dear Simone Thank you for taking the time and posting this review. We are glad that you enjoyed your stay at our Hotel. We are aware that most of our rooms are quite old school - however, this is also what makes our hotel such a special although typical Suisse hotel. We also have some more modern rooms. So maybe...

Reviewed 12 January 2017 via mobile

The hotel is walking distance from the train station and was easy to find. Especially in middle of bitter cold snow weather! The reception was way better than average and the receptionist took us to our room personally and took us through the features- something that you do not experience at all other hotels. Other stunning features: Afternoon tea Great...

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Helpful?
Thank Bosa1967
SeilerHotelsZermatt, Receptionist - Christine at Hotel Schweizerhof & Residence, responded to this review

Dear Bosa1967 We are happy that you enjoyed your stay with us. You are right, our Hotel is situated in the heart of Zermatt, which includes, that it is just a short walking distance away from the train station and Gornergratbahn. It is important to us to make our guests feel home as soon as they arrive - and there's...

Rio de Janeiro, RJ
Reviewed 4 January 2017

Pros: - Location very close to everything including the train station. - Big rooms. - Great shower. - Bed is very comfortable. - Good Wi-Fi. - Excellent quality linens and towels. - Friendly staff. - Allowed us an early check-in. - Excellent breakfast. Cons: - Water temperature at the pool was not the one announced. It was not cold but...

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Helpful?
Thank leonardomrc
SeilerHotelsZermatt, Christine - Receptionist at Hotel Schweizerhof & Residence, responded to this review

Dear leonardomrc Thank you for taking the time and posting a review about your stay at our hotel Schweizerhof in Zermatt. We are glad, that overall you were happy with our facilites and Service provided. We always try to make our guests' wishes come true - just like an early check in, if possible. We are sorry that you felt...

Memphis
Reviewed 24 September 2016 via mobile

Spent 2 nights here. It was the end of our Glacier Express journey from St. Moritz and our next stop is Interlaken. Hotel was very nice but, like so many hotels in Switzerland, it did not have A/C or even a fan. And it was hot, upper 80's, in the afternoon. You could open the windows and patio door at...

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1Thank travelindan
Ottawa
Reviewed 12 September 2016

We stayed for two nights and enjoyed every moment. When we arrived we were greeted to lovely piano playing. It set the mood for our stay. We had a very large patio that was shared with two other rooms, overlooking the mountains. The room was confortable and we could relax on the patio. The breakfast was great. We felt pampered....

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Helpful?
Thank Retirees10
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Retirees10, Thank you for your time invested to value our Hotel. We are happy to hear that you were satisfied with our Hotel and our Service. It is always a pleasure for us when our Clients leave Zermatt with such good memories. We are already looking Forward to welcome you again and wish you in the meantime all the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The sportive and easy-going hotel at the heart of Zermatt The Hotel Schweizerhof is located in a traffic-free zone on the Bahnhofstrasse at the heart of beautiful Zermatt. In fact, the railway and Gornergratbahn stations are just a few steps away. Guests from all over the world appreciate our buoyantly refined, rustic, easy-going and sportive atmosphere together with our qualified, warm-hearted and friendly team of staff! The establishment comprises over 108 large and cosy rooms and suites, some of which with a balcony and stunning view of the Matterhorn. Our bar with open fireplace is centrally located and offers your favourite cocktail in a cosy atmosphere. In our Dining Room we serve every day a rich breakfast buffet and, in the evening, international table d'hôte menus / à la carte. In our Schwyzer Stübli, an intimate restaurant in the style of a Swiss village inn, we serve deliciously prepared authentic Swiss specialities. Live music is provided every evening by Swiss folk music groups (only during the winter season). In the framework of the Dine Around our concierge team recommend our preferred restaurants and leave you spoilt for choice. And naturally weary bones particularly appreciate sweet relief discovered in our pool and wellness area "Sempervivum." Two conference rooms have space for as many as 90 adults for more serious business. ... more   less 

Additional Information about Hotel Schweizerhof & Residence

Address: Bahnhofstrasse 5, Zermatt 3920, Switzerland (Formerly Schweizerhof Zermatt Hotel)
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €220 - €418 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Schweizerhof & Residence 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Schweizerhof Hotel Zermatt
Hotel Style:
#34 Luxury Hotel in Zermatt
#37 Spa Hotel in Zermatt
#59 Family Hotel in Zermatt
#59 Romantic Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel Schweizerhof & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid extra for a Matterhorn view. That may have also been why we had the remodeled bathroom.”
 of 5 bubbles U1365TOmichaelr, 18 Feb 2017 | Read review
“Try Matterhorn view”
 of 5 bubbles leonardomrc, 4 Jan 2017 | Read review
“Double room with balcony”
 of 5 bubbles 932nathalies, 31 Jul 2016 | Read review
“We were in room 204 facing the sport arena. It was very quiet at night.”
 of 5 bubbles 234angeliques, 10 Apr 2016 | Read review
“You either get a Matterhorn view or the view on the ice skating rink!”
  • Single room (223)
  • Bathroom single room
  • View towards ice skating rink (backside)
 of 5 bubbles Daniel1200, 17 Jan 2016 | Read review
5 of 5