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Best Western Hotel Butterfly

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Traveller (364)
Room & Suite (225)
Dining (67)
Overview
  • Excellent61%
  • Very good33%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (710)
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521 results
Traveller rating
330
158
22
6
5
Traveller type
Time of year
LanguageEnglish
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330
158
22
6
5
Show reviews that mention
All reviewsthe main streettrain stationcourse evening mealgood sizeconvenient locationexcellent locationset menuglacier expresscold meatsour room was spaciouselectric vehiclenice balconywould definitely stay here againfew minutes walkrestaurant staffvisited zermattyour luggage
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1 - 5 of 521 reviews
Reviewed 4 days ago via mobile

Perfect location and better than fair price. I’ve room with large bed, shower, and tv. Excellent staff and free breakfast. Only downside is no AC but they brought us a fan. I was very happy with this hotel

1  Thank Jackthedog88
Reviewed 1 week ago

We have been regular visitors to the Butterfly for the last 15 years - and it only gets better! The staff rank as some of the best we have ever encountered. Nothing is any trouble to them. The refurbished rooms, especially the bathrooms and technology,...More

Thank wilkinsona2015
Reviewed 3 weeks ago

Stayed in the Butterfly hotel last week , it's a lovely property , very close to station yet out of the hustle bustle of it . We took a room for 3, with a king size bed & a separate sofa bed. It was a...More

Thank Anu N
Reviewed 3 weeks ago via mobile

We enjoyed our stay in hotel Butterfly when we visited zermatt in May. We were given the highest level and the view is nice. Can see the tip of Matterhorn if the sky is clear. We love sitting outside at the balcony with a glass...More

Thank Yun Xuan W
Reviewed 3 weeks ago via mobile

This was my favourite hotel in my entire Switzerland tour with Cosmos. The hotel is conveniently located within 5 mins walk from train station. Zermatt is a very compact town and very walkable. So we kept going in and out of the hotel, taking short...More

Thank Avril60
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Wheelchair Access
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$159 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (364)
Room & Suite (225)
Dining (67)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Janet O
15 July 2018|
Answer
Response from Weejesssuecon | Reviewed this property |
To be honest I can’t remember what room we were in friends with think it might’ve been a double non piste view if it is one of the revenated rooms there are loads of USB ports would definitely recommend booking this hotel... More
0
Votes
Zareen M
16 April 2018|
AnswerShow all 4 answers
Response from Frank S | Property representative |
Hi Zarten, Yes we do have a kettle in all rooms! Sunny greetings Frank BW Hotel Butterfly
0
Votes
Google Translation
Janet B
15 January 2018|
AnswerShow all 4 answers
Response from Aditi K | Reviewed this property |
Not sure if the air conditioning but there are elevators for all rooms
0
Votes
Room Tips
"ask for rooms which have a view of Matterhorn"
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"Ask for view of mountains."
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"The accessible room is on the first floor. First floor rooms have a limited view."
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"Stay away from this hotel"
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