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Hotel Helvetia

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Helvetia
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94 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Reviewed 3 days ago NEWvia mobile

This hotel is very homely with a very kind staff. It is hard to find the entrance for the first time, even if you arrive at night. They prepared to welcome you anytime which is excellent. Our room was on the top of the hotel and was really cute. Good temperature, comfortable bed and linen. The bathroom could have been...

Thank Gabi K
New Jersey
Reviewed 4 weeks ago

The trip from Rothenburg ob de Tauber to Zermatt took about 12 hours because of a missed connection. Was it worth it? Oh yes, this place is alive with natural energy from the river, waterfall/ gorge, huge rocks, mountains, trees and most of all the air. On the train ride to Zermatt, I opened the website booking.com to book a...

Thank Veronica660
Geneva, Switzerland
Reviewed 10 April 2017

This is a small hotel situated on four floors. There is a floor in the middle which is a private apartment. The location is great, it is right in the centre of the city. However there is no lift, and the rooms are small. Bathroom is basic and the soap sachettes provided are difficult to open without using teeth. Breakfast...

Thank Notrac
A TripAdvisor Member
2 reviews
Reviewed 9 April 2017 via mobile

I booked this Hotel because the rate was quite cheap and very well located This is a Budget Hotel and I was not expecting to much in terms of being fancy : big rooms I just want to have a nice and sound sleep The problem is that this Hotel it is just next to a pub which is quite...

Thank A TripAdvisor Member
Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Thank you for your information. Yes, we are a small hotel in the heart of Zermatt with no elevator and small BUDGET rooms - our STANDARD rooms are also cheap;) During winter high season and Zermatt unplugged festival it is very busy on the Bahnhofstrasse and in the pub infront. If you need a good sleep during this period please...

Houston, Texas
Reviewed 27 March 2017

We stayed at Hotel Helvetia in mid March for a few days of skiing in Zermatt. We arrived later on Sunday after reception had closed but they had left a letter on the door with instructions, room assignments and keys hanging next to the letter. We had no trouble finding our room and getting settled. One important note is that...

Thank jamesddickson
Singapore, Singapore
Reviewed 22 March 2017 via mobile

Good location is about 4 mins from Zermatt train station.. main Street just right in front of the hotel. Considered affordable hotel especially in Zermatt as most of the hotels are quite costly. At night will expecting some noise due to hotel downstairs are all the pubs and restaurants. No elevator so if you carry big luggage you might need...

Thank Selina_YP
Macclesfield, United Kingdom
Reviewed 11 March 2017

Me and a mate stayed here for 2 night in March 2017. The hotel is accessed via the steps to the restaurant from the street. The hotel is a fantastic typically swiss decorated hotel, with a very personal feel about it. Everything is wooden inside, and this gives it that special charm! Check In is with a list of people's...

Thank mikeofmacc
Bogor, Indonesia
Reviewed 4 February 2017

Before we arrived, we already asked them, if we choose triple room, can add one extra bed because we are 2 adult and 2 youth, and they agreed but they say, if we ok with small space, then it is fine. We choose this hotel because of the price and the location is on the main street, it is walkable...

Thank m4r14_10
Washington, Virginia
Reviewed 30 December 2016

The hotel is located on the main street of Zermatt, but located at the opposite of from the train station - near the church. But it's still easily walkable from the train station. The hotel is above a Thai restaurant, and checkin is done inside restaurant. There is no elevator, so be prepared to carry your luggage up the narrow...

Thank travelgirl703
Martin S, Geschäftsführer at Hotel Helvetia, responded to this review

Thank you for those information. I think they are very helpfull for further guests. I try to offer a simple cheap place to sleep at one of the most expensive places in Switzerland. The rooms are small but clean with shower, toilet and flat-screen TV. Travelgirl703, how was the breakfast included in the price? On breakfast you can meet our...

Zurich, Switzerland
Reviewed 15 December 2016

Didn't stay in the hotel, but we were looking for some good Asian food in Zermatt and found it in this cozy Thai-Swiss hybrid restaurant that's part of the Helvetia Hotel. Friendly staff and fair prices too, so we were very happy. Will be back again next year for sure.

Thank Asia_Martin

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11/06/2017 12/06/2017
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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Official Description (provided by the hotel)
Our 2 stars hotel is located in the heart of Zermatt. We have lovely small and clean rooms with a bathroom and TV in each. The Restaurant Helvetia is well know in whole Zermatt for it's exellent Swiss kitchen. Now we also serve Thai food. ... more   less 

Additional Information about Hotel Helvetia

Address: Bahnhofstrasse 72, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €80 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Helvetia 2*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helvetia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 1-6 leave you with one stairs less to climb.”
Notrac, 10 Apr 2017 | Read review
“accessible only by stairs, stairs down to the street, rear rooms are quieter, great views.”
mikeofmacc, 11 Mar 2017 | Read review
“Rooms at the side or back are quieter at night.”
josiei325, 24 Aug 2016 | Read review
“Top floor rooms are larger”
  • Jacuzzi tub in bathroom
  • Hallway area for ski jackets, boots, etc.
  • View from Room 15-4th floor
  • Double bed, table and 2 chairs, dresser
799taylorp, 1 Mar 2016 | Read review
“If you are a night owl, get a room over the main street. If you have trouble with noise like I do, get a room on the side or back of the hotel. Get ready to be up at 8 with the Church Bells next door!”
buzzerbell, 21 Mar 2015 | Read review
5 of 5
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