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Jaegerhof Hotel & Apartements

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#27 of 109 Hotels in Zermatt
Certificate of Excellence
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Jaegerhof Hotel & Apartements
Jaegerhof Hotel & Apartements
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208 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Boston
Reviewed 2 days ago NEWvia mobile

This hotel is everything you need: it's perfectly situated in town, friendly staff, good food, small bar, fireplace, comfortable beds and great views (if requested- make sure to request a Matterhorn view!). The bathrooms are a bit dingy, but if you have your own toiletries it shouldn't matter.

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Thank travel471982
dc
Reviewed 19 February 2017

Basic place right in Zermatt 5 minute walk to the main street. Map makes it look out of town it is on the edge great location. Room was basic, very warm when we were there. Internet did not work in the room we had which was not in the main lodge. Thought it was a kind of noisy but did...

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Helpful?
Thank goingitaly
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear goingitaly, thank you very much for your stay with us and for your feedback which looks not very good, either. We think "very basic" is a bit too much, if you compare with other reviews from our guests. The free wifi does normally work everywhere in our hotel, that means also in the annexe building in which you have...

Dublin, Ireland
Reviewed 14 February 2017

My wife an I this February 2017 had the pleasure of staying at this lovely hotel. We stayed with halfboard and really enjoyed our stay. We were met at the train station by the hotels shuttle bus which saved us having to carry our skis and luggage to the hotel. The staff are very friendly and are a credit to...

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Thank Conor_IRL_1
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Conor_IRL_1, thank you very much for your stay with us and for your wonderful feedback! We are very glad that you enjoyed our uncomplicated warm hospitality by heart, one of our "Modern Alpine rooms with Matterhornview" and our delicious kitchen. We hope your injury is getting better and we would love to welcome you again! Until then we wish...

Swansea, United Kingdom
Reviewed 4 February 2017

We stayed here in February 2016 (hadn't realised that I hadn't completed my review at that time!). The hotel was warm and cosy and the dining room was a mix of traditional tyrolean with a modern, contemporary extension added on. The blend between the old and the new was very well accomplished. We were met at the station and taken...

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Thank swanseabaygirl
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear swansebaygirl, thank you very much for last year's stay and for taking your time to write this great detailed report! We are glad that you felt so confortable with us and we hope you will be back soon, as we still have availability for some dates. If you have any questions about it do not hesitate to contact us!...

Hong Kong, China
Reviewed 29 January 2017

We stayed in this hotel for 3 nights and we had a very pleasant stay. The rooms were very classy and cozy, it felt just like home. With the friendly staff service we were able to visit the best parts of the town. The restaurant in particular was fantastic, we had set dinners and the food was delicious. This hotel...

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Helpful?
Thank Cam C
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Cam C, thank you very much for your stay with us and for taking your time to write us this great review! We are glad that you felt just like home with us and that you enjoyed your stay so much. We hope we will see you again and until then we wish you all the best! Kind regards...

Binfield, United Kingdom
Reviewed 15 January 2017

Such a good find in such an expensive location of Zermatt. We stayed here over New Year for the week family & friends (8 of us in fact). We were all taken aback with the hospitality of the owner & staff of this hotel & the food was exceptional due to head chef Eric who on a number of occasions...

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Thank Carol-jane1960
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Carol-jane 1960, thank you very much for your stay with us and for taking your time to write us this fantastic report! We are very happy about it! And we are planning to renovate the bath rooms in the next years. Hopefully we can welcome you again and until then we wish you all the best! Kind regards from...

Rapid City
Reviewed 14 January 2017

Sometimes it is difficult or expensive to find lodging to accommodate 5 adults. This hotel was a real find! We stayed in one of the apartments, which had 3 bedrooms, each with their own bathroom and shower. a full kitchen with utensils, living and dining room. There was a private balcony with your own incredible view of the Matterhorn. Breakfast...

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Thank Dr-Ing-Dchen
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Dr-Ing Dchen, thank you very much for your stay with us and for your great detailed report! We are very happy about it and we hope we will see you again! We wish you all the best and send you kind regards from Zermatt!

Singapore, Singapore
Reviewed 6 January 2017

We stayed here for just 2 nights - a shame. We would've stayed longer if we had a choice. Calling it a hotel doesn't seem right - it's more of a cosy, homely ski lodge that is clean, comfortable, conveniently located, had really helpful and friendly staff, strong WiFi signals (didn't have this in the other hotel we stayed in...

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Thank ENPSY
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear ENPSY, thank you very much for your short stay with us and for your nice report! We are getting almost a bit red from the many great compliments.. And we would love to welcome you again, maybe for a longer stay!? Very warm regards and all the best!

Reviewed 6 January 2017

We had a pretty new apartment to accommodate our family of 5 and our dog. The hotel was prompt in picking us up at the taxi dropoff at the edge of town and bringing us and our luggage to the hotel (as well as bringing us back at the end of our trip). We really enjoyed the breakfast in the...

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Thank Marc M
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Marc M thank you very much for your stay in one of our spacious apartments and for your nice words! We hope to see you again and until then we wish you all the best! Kind regards from Zermatt

Hong Kong, China
Reviewed 26 December 2016 via mobile

We are a family with a teenage boy and we stayed in Jaegerhof Hotel for 4 nights. The location is very convenient. It's 10 minutes walk to the train station and 5 minutes walk to several points of interest. My boy skied in Zermatt and it is only 5 minutes walk to ski bus station. They have space for ski...

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2Thank Sunny Y
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Sunny Y, thank you very much for your stay with us! And thank you for your nice report! We are glad that you enjoyed your stay in one of our comfort triple rooms and that you highly recommend it. We hope we will see you again and until then we wish you all the best! Warm regards from Zermatt

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Cozy, rustic hotel with spacious, modern apartments in a quiet but central area of Zermatt. A free pick up service from Zermatt station is available. Walking distance: 10-12 minutes. Only 8 to 12 walking minutes away from Matterhorn Express, Sunnegga-Rothorn- and Gornergratbahn. The next bus stop is 3 minutes away. Lots of bars, restaurants and shops in a few minutes reachable. Free WiFi in the entire hotel! Many rooms and apartments with view of the Matterhorn! ... more   less 

Additional Information about Jaegerhof Hotel & Apartements

Address: Steinmattstrasse 85, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: €119 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jaegerhof Hotel & Apartements 3*
Number of rooms: 48
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Hotel Style:
#5 Best Value Hotel in Zermatt
#17 Ski-In / Ski-Out Hotel in Zermatt
#36 Family Hotel in Zermatt
#53 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Jaegerhof Hotel & Apartements staff and other travellers.
5 questions
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Northridge
1 month ago

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Questions? Get answers from Jaegerhof Hotel & Apartements staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 441 has a great view of the Matterhorn”
 of 5 bubbles Conor_IRL_1, 14 Feb 2017 | Read review
“We had a balcony room which was great for keeping our drinks cool!”
 of 5 bubbles swanseabaygirl, 3 Feb 2017 | Read review
“113 lovely room.”
 of 5 bubbles Carol-jane1960, 14 Jan 2017 | Read review
“The front rooms have full view of the Matterhorn.”
 of 5 bubbles 286brunov, 22 Oct 2016 | Read review
“Book super early if you want a Matterhorn view”
 of 5 bubbles lprasz, 31 Jul 2016 | Read review
5 of 5