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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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743 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Grand Hotel des Bains St. Moritz
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Showing 352: English reviews
Rio de Janeiro, RJ
Reviewed 27 February 2017 via mobile

For the past few years I visited St. Moritz during the second White Turf weekend. This year I decided to visit for the final weekend. The day before taking the Rhaetian Railway - a UNESCO World Heritage listed sight - from Zurich, where it was 16 degrees Celsius I was wondering how the snow was going to be. It turned...

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Helpful?
Thank msprenger001
Management response:

Dear msprenger, best regards from snowy St. Moritz. Thank you very much for your outstanding feedback about your stay in our hotel! We are really happy that you had a good time in St. Moritz and of course we are more than sorry for this accident at the white turf event. We will forward your Review to all our colleagues...

Zurich, Switzerland
Reviewed 27 February 2017 via mobile

The Kempinski is priced slightly below the other five star hotels in town, at least for a family holiday. So I find if to be be the best value for money. It's still expensive of course but the rooms are flawless and the overall experience very enjoyable indeed. There were some slight weaknesses such as the breakfast service which did...

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1Thank zurichgrad
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. Please do accept our sincere apology for the long waiting time at Reception on the day of your departure. We are looking forward to...

New York City, New York
Reviewed 20 February 2017

This hotel is completely overrated, it does not fit in a place like St. Moritz, kitchen is just average, breakfast is fine but service and ambiance like in a rail station to crowded and loud. The experience we had was far below the expectation.

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Thank Charlie B
Management response:

Dear Charlie, we would like to thank you for your feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz to give us a chance and show you our...

London, United Kingdom
Reviewed 16 February 2017

During any trip to Europe or around the World we customers are demanding good Food and great Service, so it was in this occasion at this surreal the Kampisky Palace. Arriving at the Hotel, friendly and smiling Doormen are opening the Car door - greeting with the words "Welcome to the Kempinski Grand Hotel des Bains". The Lobby is quite...

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Thank Sebastian M
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we shared your beautiful words with our Ca D'Oro Team especially with our Maitre. We are looking forward to welcome you back...

Basel, Switzerland
Reviewed 13 February 2017 via mobile

Last minute amazing ski w-end in St Moritz - got a booking in Kempinski and everything was absolutely spectacular . I've been in many 5* hotels and this didn't let me down. From the reception , amenities ( stunning sauna ) , location , breakfast and the room ( we got an upgrade free of cost ) it just made...

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Thank Chicheba
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Amsterdam, The Netherlands
Reviewed 10 February 2017 via mobile

We stayed at the Kempinski a few years ago-the hotel is particularly beautiful and luxurious. Staff were accommodating and uber professional. This hotel is a superb choice in St Moritz but it is not the cheapest option, just so you know!

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Thank Diego M
Management response:

Dear Diego, First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing...

Houston, Texas
Reviewed 6 February 2017

Stayed for four nights for a birthday celebration. Amazing palace of a hotel. Everything was first class. The rooms are very comfortable, the concierge very helpful, the views spectacular and the spa is amazing with at least four different types of saunas. Yes I tried them all! Breakfast is excellent with many diverse options including custom omelettes. Can ski in/...

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Thank kkash99
Management response:

Dear Guest, best regards from the Kempinski Grand Hotel des Bains, St. Moritz. Thank you very much for your outstanding feedback ! We will forward your Review to all of our colleagues. Should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back as a guest of our hotel. With kind regards,...

New York City, New York
Reviewed 3 February 2017

From the moment we were picked up at the train station in St. Moritz until we left it was amazing. the rooms are clean and in excellent condition they have a pillow and cover menu to accommodate all types sleepers. The concierge Christian and the other guy were amazing in helping us plan and schedule activities the front desk was...

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Helpful?
Thank abe s
Management response:

Dear Abe, First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we shared your possitive comment with our Concierge. We are looking forward to welcome you back at the Kempinski Grand...

Istanbul, Turkey
Reviewed 29 January 2017

We stayed 7 nights for skiing, Very good breakfast with lots of choices. The room service was very good. Bed was very comfortable. Staff was very kind. Ski room staff was very helpful.If i would go to st moritz again, i would definetely stay at this hotel.

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Thank ITIR
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Zagreb, Croatia
Reviewed 23 January 2017

My wife and I are Kempinski Black Members which means 30nights per year or more and this is the 2nd time we were welcomed at Kempinski St. Moritz by it SuperMan manager mr. Reto who is by far the best manager we ever met an whois staff is out of this world. From the moment you see the hotel (not...

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5Thank Lovro B
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian, European, Central European
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €256 - €836 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#4 Spa Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Family Hotel in St. Moritz
#4 Luxury Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
5 questions
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view”
  • Count them, 28
  • separate toilet room
  • Curtains allowing light in
StephenMilward, 3 Apr 2017 | Read review
“Standard room is satisfactory - ugrade for fair rates possible”
dirkman101, 28 Mar 2017 | Read review
“go with deluxe room”
FreelanceYoda, 23 Jan 2017 | Read review
“view to the front of the hotel, some rooms have balcony”
Carmelino22, 8 Jan 2017 | Read review
“Rooms on a very top floor are smaller”
Simonalex, 7 Oct 2016 | Read review
5 of 5