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Crystal Hotel

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272 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Chiang Mai, Thailand
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 September 2016

Our room at the Crystal Hotel was on the second floor. There was no air conditioning and therefore with the windows open there was the possibility of road noise, but fortunately St. Moritz is an early to bed town, at least in the off season. Some people were complaining that the beds were hard, but we found our bed delightful.... More 

Helpful?
Thank Val_Mansfield
London
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 August 2016 via mobile

right in the centre of posh St Moritz. the hotel offers a valet parking service on arrival . we had a huge room with terrace, shame for the view .... the hotel has a spa we have not used breakfast was excellent ! plenty of food and drinks with attentive polite service Recommended .

Helpful?
Thank TittiLondon
Level Contributor
6 reviews
3 hotel reviews
Reviewed 28 August 2016 via mobile

Very helpful staff. Nothing too much trouble. Very good breakfast. Excellent room, shower, and balcony. Comfy bed. Location right in the center. Valet parking.Our room didnt really have a view even though on the 5th floor.

Helpful?
Thank Graham H
Wellington, New Zealand
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 August 2016

St Moritz is known for the very expensive lifestyle of some of those who visit. No doubt this is a small minority. Staying at the Crystal Hotel provides the opportunity to experience what a well run family hotel feels like. And it is certainly different to the chain hotels. The personal touch of the owner's representative by introducing themselves and... More 

Helpful?
Thank FreddyII
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2016 via mobile

Beautiful hotel. Situated within walking distance of all the pubs, restaurants, shops and the Grison Alps. Neat the Julier Pass and set in the Engadine Valley. Beautiful countryside. This hotel had great breakfasts and nice rooms. Very comfortable bedding and sleeping accommodations. The staff was very nice also.

Helpful?
Thank Debra R
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 August 2016 via mobile

Overnight stay in St.Moritz, very impressed by this hotel. Friendly staff, spacious rooms, the beds are very comfortable. We had a full body massage, one of the best massages I have had in Switzerland. My only negative point about the room is it shakes when a door next door shuts...luckily this wasn't during the night.

Helpful?
Thank Hannah G
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for your stay at the Crystal Hotel and for your very nice rating and for having taken the time to let us know your valuable feedback on Tripadvisor. We appreciate your comments and are delighted that you very much enjoyed your visit. Your motivating evaluation regarding our staff and your unforgettable Massage has been... More 

Melbourne
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 July 2016 via mobile

Great, short stay at this lovely, charming hotel in the heart of St Moritz. The staff were all really helpful, friendly & professional. The room was a bit small and a bit too warm, but I slept pretty well regardless. The hotel has a valet garage service which was very useful & a pretty good breakfast.

Helpful?
Thank olig
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for your stay at the Crystal Hotel and for your very nice rating and for having taken the time to let us know your valuable feedback on Tripadvisor. We appreciate your comments and are delighted that you very much enjoyed your visit. Your motivating evaluation regarding our staff has been gladly shared with our... More 

Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016 via mobile

I stayed one night with my family (mom, wife and 3 kids) the location is in the center of the city near to the lake, very close to shops, and in front of bus stop, breakfast was good and the staff was helpful. I parked the car in their paid parking area 20 Swiss francs/ day. Air conditioning seems not... More 

Helpful?
1 Thank Ashraf E
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We regret your disappointment regarding our A/C. Your comments are recorded and will be discussed with our Management team. Thank you very much for recommend our Hotel. We hope to have the pleasure of welcoming you... More 

Delhi
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 July 2016

It is located at a very nice square, quite ritzy for travellers like us. But the room was small and we were a family of three, so it was stretching the space a bit. It was our first stop in the swiss alps. The bed linen was very good and comfortable. The view from the terrace was great, though the... More 

Helpful?
Thank Nimi
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We regret your disappointment regarding no electric kettle in room. Your comment where recorded and will be discussed with our management. Thank you for let us know. We hope to have the pleasure of welcoming you... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2016

Unfortunately we had a health emergency during our stay in Switzerland and Ms. Anna Maria from the hotel stood by us and helped us just like a family member would. She was extremely understanding and accommodative to our request. The hotel is located at the heart of the city within the shopping district. The Coop supermarket is just opposite the... More 

Helpful?
2 Thank ToralDesai
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback and your very nice rating on Tripadvisor. We appreciate your comments, especially regarding our team member at the reception and are delighted that you enjoyed very much your visit. Your motivating evaluation has been gladly shared with our... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 

Additional Information about Crystal Hotel

Address: Traunter Plazzas, Via 1, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €182 - €847 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crystal Hotel 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz
Hotel Style:
#8 Business Hotel in St. Moritz
#8 Luxury Hotel in St. Moritz
#8 Family Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
6 questions
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Guwahati, India

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Questions? Get answers from Crystal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a street side, with view up the mountain, it was a bit noisey w. the windows open.”
 of 5 bubbles fayelou, 14 Sep 2016 | Read review
“Classic Double rooms are value for money”
 of 5 bubbles ToralDesai, 15 Jul 2016 | Read review
“Request a room away from the noisy bar across the street”
 of 5 bubbles AlisonsAunt, 31 Mar 2016 | Read review
“try to get a room facing the Chantarella”
 of 5 bubbles coguzhan, 17 Mar 2016 | Read review
“Choose one facing the Alps more relaxing for the eyes”
 of 5 bubbles mohaniyer50, 14 Feb 2016 | Read review
5 of 5
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