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See all 33 hotels in St. Moritz

Crystal Hotel

333 reviews
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Traveller (141)
Room & Suite (62)
Dining (21)
Overview
  • Excellent52%
  • Very good40%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“piano bar”(10 reviews)
“train station”(23 reviews)
“central hotel”(5 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
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Reviews (333)Write a Review
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72
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Show reviews that mention
All reviewspiano bartrain stationcentral hotelgreat hotelfunicular ridecoop grocerymountain tripcentre of townswiss charmcute hotelinsight tourexercise equipmentlarger roomstreet noisevery nice place to stayno air conditioningexcellent location
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1 - 5 of 185 reviews
Reviewed yesterday

Good: Great central location, excellent staff and adequate breakfast. Bad: Bathroom had no exhaust fan (!) only a small ceiling vent hole above the shower which didn't help. Actually there was no ventilation in the whole room except windows. We had to open the window...More

Thank JacksonReid
Reviewed 4 days ago

Excellent location, clean rooms, friendly staff. Very good lunch menu. You can walk to the ski lift from the hotel in just 5 minutes on foot. Parking for cars only paid, 25 fr .Not very good soundproofing in the rooms&

Thank Kse O
Reviewed 1 week ago

Centrally located, friendly staff, good & clean rooms. Very poor restaurant: small buffet breakfast assortment, dinner meals, especially meat, have really low quality & are badly cooked, waiters are inattentive & indifferent to clients. You can leave most of your meal on the plate, but...More

Thank Alexandr_Livshits
Response from CR27ST, Manager at Crystal HotelResponded 4 days ago

Dear Mr Livshits It was our pleasure welcoming you at the Crystal Hotel and we would like to thank you for taking the time to write a review about our hotel. We sincerely regret to hear that you were not satisfied with the service of...More

Reviewed 3 weeks ago via mobile

My wife and I stayed here for 2 nights and booked through a deal on booking.com. Our first impressions walking into the hotel were that it seemed dated however after staying there for a couple of nights we found it just more of a traditional...More

Thank DJ-DDubz
Response from CR27ST, Front Office Manager at Crystal HotelResponded 2 weeks ago

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Crystal Management

Reviewed 8 December 2017

Stayed a couple of nights at the Crystal hotel. The hotel is lovely and very traditional with all the natural wood one would expect. The rooms were comfortable and had everything one needed. The service was friendly and efficient with the staff dressed in traditional...More

Thank Janine B
Response from CR27ST, Front Office Manager at Crystal HotelResponded 10 December 2017

Dear Janine We would like to thank you for taking the time to write such a great review about your stay at our hotel. We are delighted about your positive feedback and that we were able to offer you a wonderful time at out hotel....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$231 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#8 Luxury Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$231 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#8 Luxury Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (141)
Room & Suite (62)
Dining (21)
Hotel & Grounds (119)
Bathroom (10)
Questions & Answers
Ask a question
jenniferb792
17 September 2017|
AnswerShow all 2 answers
Response from MargaretW858 | Reviewed this property |
No. There is a convenience shop across the road on the corner which may supply not really sure though.
0
Votes
utpoldas
6 May 2016|
AnswerShow all 5 answers
Response from coguzhan | Reviewed this property |
I have nothing much to add the comments below; but before you book online, check with the hotel. they may give better prices or at least better felexibility.
0
Votes
Room Tips
"Superior double room is spacious enough. Classic double room is a bit small."
Read review
"Larger ones without an upgrade would be very attractive. 5016 was great"
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"We were on a street side, with view up the mountain, it was a bit noisey w. the windows open."
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"Classic Double rooms are value for money"
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