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Crystal Hotel

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272 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

The hotel is in the centre of the town. The location is excellent as it has the local supermarket COOP at walking distance. The hotel gives free shuttle service from the train station to the hotel and vice-versa. The lake is at a distance of 400 m. The rooms are quite comfortable and space is not a problem. The room... More 

Helpful?
1 Thank Nikhil G
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 October 2016 via mobile

We stayed at this hotel for a special Birthday for our Partners. We were meet at the Rail Station by the Crystal Hotel Minibus and a very nice and helpful driver. We found the hotel to be extremely well presented throughout and the staff were all so very helpful and looked lovely in their local dress. The rooms were well... More 

Helpful?
Thank Mbragg1960
Level Contributor
4 reviews
Reviewed 26 September 2016 via mobile

Great hotel in the centre of town and close to shops and the funicular to the mountains. The rooms were spacious enough but we were only there for one night so didn't spent much time in the room. We had dinner at the piano bar but served outside in the foyer as they still allow smoking inside and we had... More 

Helpful?
Thank Fiona F
CR27ST, General Manager at Crystal Hotel, responded to this review

Dear Fiona Thank you very much for your stay at the Crystal Hotel. We are pleased that you enjoyed your stay with us and sharing your experience with others. Positive feedback always motivates us to give our best every day in order to enable our guests a wonderful and unforgettable stay. We are looking forward to your next visit! Franz... More 

Sydney, Australia
Level Contributor
64 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 September 2016

The Crystal Hotel is in a great location, right in the middle of the village and just a few minutes walk to the funicular up to Piz Nair, the nearby mountain. It is also an easy walk to the lake and with the giant escalator, it is also easy to get back up the hill. There is also a little... More 

Helpful?
Thank DEB2076
CR27ST, General Manager at Crystal Hotel, responded to this review

Dear Guest We are delighted about your positive feedback and that we were able to offer you a wonderful time at out hotel. We greatly appreciate your positive Feedback and it would be our great pleasure to welcome back in the future. Franz Leder - General Manager More 

Bloomington, United States
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 September 2016 via mobile

What can you say about a hotel that has authentic Swiss costumes and food? The details were awesome such as heated towel bars in the bathroom, a big tub, located in the direct center of town. The breakfast was to die for with great customer service and a large variety. They have a piano bar and also a large lounge... More 

Helpful?
Thank David K
CR27ST, General Manager at Crystal Hotel, responded to this review

Dear David It was our pleasure welcoming you at the Crystal Hotel and we would like to thank you for taking the time to write such a great review. We are pleased to hear that you enjoyed your stay a lot. We would like to thank you again for having chosen the Crystal Hotel, my team and I are already... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 18 September 2016

We loved the comfort and location of this hotel. Our room was cosy and felt like being in a Swiss chalet with lots of exposed wood and Alpine-style furnishings. The beds and pillows were good. Breakfast was plentiful with excellent coffee. The staff were very kind and helpful and the gym was very well-equipped. Our one regret is that we... More 

Helpful?
Thank chantalrowley
Chicago, Illinois
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 September 2016

We were very happy with our stay at the Crystal Hotel. A primary issue for us was proximity to the train station which this hotel has. It would, however, be an uphill walk. The hotel does have a van which we used on departure, but on arrival we just hopped on a bus at the train station which dropped us... More 

Helpful?
Thank Angie1105
Houston, TX
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2016

we just recently stayed at this beautiful hotel. the rooms were in the Swiss style w. carved knotty pine ceilings, furniture & blue & white bedding. it was close to bus stop & funicular going up the mountain & to the Coop grocery, to buy things for picnics. the staff was very helpful telling us about hikes to take and... More 

Helpful?
Thank fayelou
CR27ST, Geschäftsführer at Crystal Hotel, responded to this review

Dear fayelou It was our pleasure welcoming you at the Crystal Hotel and we would like to thank you for taking the time to write such a nice review. We are pleased to hear that you liked the location of the hotel and enjoyed the surroundings. We would like to thank you again for having chosen the Crystal Hotel, my... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 13 September 2016

My wife left a pair of her earrings at the hotel, contacted hotel next day through Bookings app, promptly replied for findings, then mailed the item to US home address. What a service! very impressive. Thank to hotel manager and staff. Indeed the Crystal Hotel deserves 4 star evaluation. Nice roomy, clean, upgraded facilities with highly clean maintenance. including A+... More 

Helpful?
Thank Jason K
CR27ST, Geschäftsführer at Crystal Hotel, responded to this review

Dear Jason K Thank you very much for your stay at the Crystal Hotel. We are pleased that you enjoyed your stay with us and sharing your experience with others. We hope by the time the earings made their way back "home" to your wife. It would be our great pleasure to welcome you back in St. Moritz! Best regards,... More 

USA
Level Contributor
582 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
Reviewed 6 September 2016 via mobile

Just open your windows to enjoy the cool air at night. Breakfast is ok but with no toaster. Pillows are a bit flat. Rooms are small with lots of furniture to work around. We put a chair in the closet to have room. Showers are warm. Good underfoot lights in the bathroom for use in the middle of the night.

Helpful?
Thank One2travelUsa

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 

Additional Information about Crystal Hotel

Address: Traunter Plazzas, Via 1, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €190 - €848 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crystal Hotel 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz
Hotel Style:
#8 Luxury Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#8 Family Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
6 questions
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Guwahati, India

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Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a street side, with view up the mountain, it was a bit noisey w. the windows open.”
 of 5 bubbles fayelou, 14 Sep 2016 | Read review
“Classic Double rooms are value for money”
 of 5 bubbles ToralDesai, 15 Jul 2016 | Read review
“Request a room away from the noisy bar across the street”
 of 5 bubbles AlisonsAunt, 31 Mar 2016 | Read review
“try to get a room facing the Chantarella”
 of 5 bubbles coguzhan, 17 Mar 2016 | Read review
“Choose one facing the Alps more relaxing for the eyes”
 of 5 bubbles mohaniyer50, 14 Feb 2016 | Read review
5 of 5
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