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Hauser Hotel St. Moritz

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469 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Toronto
Reviewed 12 June 2013

Before deciding to stay overnight in St. Moritz, Dorf, I wrote to 3 hotels for the best accommodation. Hauser Hotel was the right choice. Not only that it is a family owned hotel but the service alone will tell the difference. The location is perfect with high end shops surrounding it. It's a pleasure walk down the lake with the...

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Helpful?
Thank Carl082
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Carl 082 Thank you for reviewing the Hauser! We will inform Nina about your comment. All fine. This is good to hear. We like it. 5th floor with balcony the best! Best regards and thank you for recommending. Markus Hauser, Owner.

texas
Reviewed 11 June 2013

The Hauser Hotel is overall nice, great location, ask for the upgraded terrace view facing the lake - its worth it ! Christina working at the front desk was great as she spoke perfect English and gave some incredible recommendations for our drive. My real only complaint is the whole key thing. You get one big key then you have...

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Helpful?
Thank jennaTexas
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear jennaTexas, many thanks for the review. Overall satisfied this is important. We are sorry that you did not like our keysystem. Yes we could fix with a couple of hunderd bucks this gig, but the system is save and convenient. Why should you not be allowed to complain? Your comment is helpful and appreciated. St. Moritz is beautiful you...

Fort Walton Beach, Florida
Reviewed 9 June 2013

Room had huge terrace, very comfortable bed, food was terrific! Provided free transportation to train station, just went beyond all expectations, staff are friendly and hospitable.i wish we could have stayed much longer and will definitely return if we are back in the area.

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1Thank Rachel H
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Rachel H thank you for the review. Wonderful ! Glad to hear about the staff and the food and the service. We are looking forward to welcome you again at the Hauser. Best regards. Markus Hauser. Owner.

San Francisco, California, United States
Reviewed 3 June 2013

Definitely contact the hotel for pick up from the rail station, it's an up hill hike, perhaps ok without luggage! St Moritz disappointing, especially when one compares to Zermatt. Our visit was off ski season, so most merchant, restaurants and some hotels where closed, felt like a modern ghost town. However, the hotel was comfortable and convenient, with views of...

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Helpful?
1Thank Christine C
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Christine C. thank you for reviewing the Hauser. Glad you liked your stay. Indeed the pickup from the station is a good service. Hope to see you again. All the best. Markus Hauser, Owner

South Florida
Reviewed 2 June 2013

The Hauser Hotel is a very nice 3-star propery in St Moritz where the Bernina Express and the Glacier Express meet. Unless you're a mountain goat, don't try the uphill walk from the train station to the hotel. Instead, ring the hotel from the hotel board just outside the train station. You will be picked up 5-10 minutes after your...

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Helpful?
Thank bunker222
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear bunker222 Many thanks for the three star plus.... This is excatly what we are aiming for! To be the best 3 star hotel in St. Moritz. Glad that you enjoyed your stay. All the best and see you soon again. Markus Hauser, Owner.

Singapore
Reviewed 30 May 2013

We arrived after an amazing journey on the Glacier Express from Zermatt and were initially let down by the image of St Moritz. Town really doesn't look like much from the main railway station. After a short wait, the hotel shuttle arrived to bring us to the hotel as promised. If u don't mind some exercise, you can opt for...

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Helpful?
Thank MarkandFaye
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Mark and Faye thank you for the review. Yes the hotel shuttle bus is convenient for our guests and as you mentionned the nearby escalator is a must when you travel to St. Moritz. It brings you from the station right up in the centre of town or it carries you down to the lake to have a scenic...

Christchurch, New Zealand
Reviewed 28 May 2013

We stayed at the Hauser for 1 night before heading off on the Glacier Express. We arrived early but that wasnt a problem and we were checked straight into our room. The room we had was a bit basic but still comfortable and very clean. The service throughout the hotel was excellent. We were extremely thankful for the restaurant and...

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Thank Kelly M
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear Kelly thank you for reviewing the Hauser and the town. Indeed the month of May is quite uphere. It is the periode when the locals take their holidays. But the nature is still wonderful, white mountain tops with the green gras in the valley and the blue lakes. Next time if you stay at least two nights you will...

Wellingborough, United Kingdom
Reviewed 15 April 2013

Picked from the station when we rang ahead. Large room with balcony and all facilities. Lovely terrace bar restaurant that catches the afternoon sun. Well situated in the centre of St Moritz Dorf. We caught one of their jazz and "hot stone" nights. Cooked our supper at the table

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1Thank JMS833
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear JMS833 Thank you for rewiewing the Hauser. There is nothing to add. We are good and central and guest are picked up if we know their arrival time. All the best and see you again at the Hauser. Markus Hauser, Owner.

Bournemouth, United Kingdom
Reviewed 9 April 2013

We were picked up from the railway station as arranged, the receptionist was very friendly and helpful our room was very comfortable with everything we could wish for was there.the restaurant was excellent for our evening meal and breakfast,a great few days,we went for the snow and had plenty, a big thank you too all

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1Thank mikeuppy
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear mikeuppy a very big thank back to you, first for staing with us, second for reviewing us. Pleased to hear that you liked the Hauser from A to Z. All the best to you and see you soon. Markus Hauser, Owner

Brisbane
Reviewed 30 March 2013 via mobile

we stayed at the Hauser hotel and arrived very early, the receptionist was happy to take care of our bags. She explained a lovely walk around the lake to fill in the time until our room wad ready. When we arrived back our bags were in our room and we had a great view of the mountains and square. The...

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Helpful?
Thank denniscath
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review

Dear denniscath Thank you for the excellent review! Pleased to hear that we are on track. All the best to you and see you soon. Markus and Marinda Hauser, Owners

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Family run Hotel offers modern comforts, restaurant, patisserie, and bar; located in town center with views to the mountains. ... more   less 

Additional Information about Hauser Hotel St. Moritz

Address: Via Traunter Plazzas 7, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €223 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hauser Hotel St. Moritz 3*
Number of rooms: 52
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Also Known As:
Hauser Hotel St Moritz
Hauser Resort St Moritz
Hotel Style:
#5 Family Hotel in St. Moritz
#9 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Hauser Hotel St. Moritz staff and other travellers.
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Questions? Get answers from Hauser Hotel St. Moritz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the upgraded balcony room.”
 of 5 bubbles LBC325, 22 Oct 2016 | Read review
“Rooms on the south side face the lake, but I don't think any of them would have an uninterrupted view.”
 of 5 bubbles Becca3189, 11 Oct 2016 | Read review
“I can't recommend one room or another. Mine was very nice.”
 of 5 bubbles 880eileens, 7 Oct 2016 | Read review
“I found the room to be very spacious.”
  • View of glaciers at Diavolezza.
  • View from hike down to Pontresina from Muottas Muragl.
  • One of the views from the
  • We arrived on a beautiful cloudy day.
 of 5 bubbles erinp444, 21 Sep 2016 | Read review
“We had a room at the front which gave us a view over the town.”
 of 5 bubbles Brian_Stanley2014, 29 Aug 2016 | Read review
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