We arrived by car and were let by the concierge who helped with the luggage and parked the car for us in a nearby public parking. Room was clean, spacious, comfortable beds. Very good continental breakfast, fresh fruit, freshly baked bread - all goodies one would like to have for a good start of the day. Hotel cards allow you to explore all surroundings free of charge, including the cable cars to the highest peaks. Then coming back after hiking and enjoy some time in the jacuzzi on the 6th floor with relaxing view over the montain. We had super experience over the 2 days we stayed in St Moritz. We just could not spot any ibex (only numerous statues reminding we are in the ibex paradise), but this is definitely not hotel's fault :-)
Amazing hotel with great service. Thank u Christian for accommodating us at night and making our room ready. One of the best locations and close to everything . They also had an amazing waitress Eliza who was so nice to us . I love Switzerland’s hospitality. The hotel also had a great view and brings modern and classic style together.
Flawless train pick up and drop off. Professional and well organized small boutique hotel. Quiet rooms with thick wood doors and framing. Breakfast was topped off with a fresh cappuccino and personally made omelette from kitchen. Loved the art work of the 1900's and poster works.
Rooms were impeccable. Top location in St. Moritz. Friendly staff. Central and no street noise. Cool roof-top bar with great views. Tasty food - even outside the the "normal" hours - which is great after hiking.
Wonderful hotel located in the center, kind and perfect hospitality, perfect breakfast, we were two couples on a trip, and we came out very satisfied and we will definitely come back again.Highly recommend the hotel everywhere
Me and my husband came to St Moritz as part of our honeymoon. The staff at the hotel were friendly and really helpful in making sure we got the most out of our stay. Special thanks to the manager who gave us many good recommendations. Hotel was very clean and had great facilities. Would recommend to anyone!!
A very short stay but enough to get impressed about how great is the hotel. Very much appreciated how they welcome and treat their guests. Great service! Everything so nice and clean, the food was delicious at restaurant and awesome breakfast. I love places where they are Service oriented and Monopol does it as five star. Thank you so much!
Short ski-trip 13-17 March for group of 5 doctors aged 59 (who first met at medical scholl 40 years before!) We flew to Zurich and took the trains to St. Moritz, and were collected promptly by hotel mini-bus. On arrival, we were treated beautifully by the management team and reception staff such as Lea. We were totally delighted by so many things of this great hotel: -food awesome, particularly the evening meals (we will also mention Carlo as an excellent, friendly, multilingual waiter) -wellness section: jacuzzi 6th floor overlooking a stunning vista of the Engadin mountains -"sky bar" is a lovely spot to relax with that gorgeous view -location great, stone's throw from the Corvatsch ski lift Overall, we could not fault this superb hotel and would return in a heartbeat!
This was my third stay at the Monopol, and it was so great to be back after covid had kept me away during 2021. The hotel is so welcoming and well appointed - the bathroom wants for nothing, and the rooms are so comfortable. And I love the amazing wellness space on the top floor where you can relax after a hard day on the slopes with the most amazing view of the mountains opposite the town across the lake. And the new sky bar is a huge improvement on the strange cafe and treatment space that occupied the rest of the top floor last time I was here.
Great hotel in all respects - spacious rooms and very good personalized service. Sky bar was one of the best in town. Meals were very good. Value was very good and I would stay there again. Staff was attentive.