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Carlton Hotel St. Moritz

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Carlton Hotel St. Moritz
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207 Reviews from our TripAdvisor Community

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Reviewed 14 February 2016

Despite being located in a quieter part of the village which I think is a good thing, the Hotel literally thinks of everything before you even have to ask. The small touches such as lip balm and facial oil apres ski is what the Hotel is all about. It meets and exceeds all expectations. The staff are informative, warm and...

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Helpful?
1Thank molardontist
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear molardontist Wow! What a great review! Thank you very much for taking the time to write this. We are utterly sorry because of the hot temperature in your room. Due to your input, we have found the problem and have solved it immediately. We thank you for having stayed with us and it would be a great pleasure for...

Cambridge, United Kingdom
Reviewed 10 February 2016

We loved the Carlton and loved St Moritz, it was so much better than expected, the Carlton was warm, Luxurious and welcoming from the moment you walk in the door, the service second to none and the rooms exceptional.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
1Thank Giles G
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Giles G First of all, we would like to thank you for taking the time to write this wonderful review. Your exceptional feedback motivates and keeps us going for a daily top service! It would be a great pleasure for us to welcoming you back next winter season and we send you all the best wishes from St. Moritz...

Hamburg, Germany
Reviewed 31 January 2016

Excellent Hotel in the famous St. Moritz Ski area. Very nice and spacy rooms with best view of the valley. Service ist remarkable good. Hotel features very good SPA facilities. Guests can reach the St. Moritz shopping area easily by walking.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Klaus K
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Klaus K Thank you for taking the time to rate our hotel and for this excellent feedback. We are very happy that you enjoyed your stay with us and that you had a good time in St. Moritz. We would love to welcoming you back soon again. Best regards Dominic Bachofen General Manager

Bristol, United Kingdom
Reviewed 23 January 2016

Amazing hotel, all suites, lots of space, lovely outdoor pool and terrace and such friendly staff. Selection of restaurants, all very good. But it was the friendliness and attentiveness of the staff which stood out. I would recommend this hotel

Review collected in partnership with The Leading Hotels of the World
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Helpful?
1Thank Katherine Franc... A
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Katherine Frances First of all, I'd like to thank you for your great review and the time you took to write it. We are more than happy to hear, that you enjoyed your stay in a wonderful way. We do our best to make all your wishes come true and to not just meet the expectations, but to exceed...

Moscow
Reviewed 23 December 2015

This is one of the best hotels . spacious rooms , very warm atmosphere . Perfect service ,it can be example . very good location on the hill . rooms is new and modern . i highly recommend this place .

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Helpful?
Thank AgloMogo
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear AgloMoglo Wow, what a great rating! I thank you for these wonderful words, they really make me proud about my employees and the fact, you enjoyed your stay in every way. We all do our very best to not only fulfill your expectations, but to exceed them. I hope, we have the pleasure to welcoming you soon again and...

Doha, Qatar
Reviewed 18 December 2015

hotel decor is very nice. location excellent. service very good . food quality needs to improve at the Italian restaurent. wifi needs to improve . but front desk /concierge / room service ./ bar service are excellent .

Review collected in partnership with The Leading Hotels of the World
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Helpful?
1Thank ronny z
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear ronny z First of all, I'd like to thank you for the time you took to rate the Carlton Hotel St. Moritz. To ensure our guests a constantly improving service, I would be very thankful, if you could tell us exactly what you think should be improved in the Italian restaurant. You can send your experiences to marketing@carlton-stmoritz.ch. I...

Basel, Switzerland
Reviewed 15 December 2015

We had the pleasure of staying over 3 nights in this fabulous hotel. The entire hotel was in immaculate condition, nothing felt worn out and needed repair. It really felt like walking into a brand new hotel. The rooms were luxuriously furnished with excellent soundproofing. Every encounter of the hotel staff was professional, courteous, friendly and very attentive to our...

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Helpful?
Thank Eric A
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Eric A. It was a great pleasure having you as our guest at the Carlton Hotel St. Moritz and we are very grateful for your very good review. We are happy to deliver our guests a friendly and warm-hearted service and to give you a second home. We all look forward to welcoming you next winter and send you...

Reviewed 8 July 2015 via mobile

I was lucky enough to win a trip through work here for a long weekend What a hotel, what a suite, everything you could expect from a world class resort First night we ate in the restaurant and the food was flawless Next morning into the basement for the ski hire, free mini bus by hotel to ski lifts and...

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Thank Jamie D
Reviewed 14 April 2015

Hotel Carlton has our hearts. From the moment we were welcomed at the train station by our driver who stowed our luggage in the Bentley's trunk, to the well-appointed corner suite (the hotel only boasts suites, in fact), we were smitten. We had seen it online, thinking it looked something like The Grand Budapest Hotel. But surely, it had been...

Review collected in partnership with this hotel
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Helpful?
1Thank Laurie P
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Laurie P. Yes, we are as beautiful as on the pictures we do not need to “photoshop”. From the pick-up with our Bentley, live music over to an extraordinary breakfast buffet and the overwhelming service, we care for every detail and as a result you enjoyed an unforgettable experience. On our sun terrace - the most beautiful place in...

Quin, Ireland
Reviewed 11 April 2015

As one of the winners of the Swiss 150 Year Winter Tourism we were lucky enough to have been accommodated in the Carlton Hotel. It was amazing! We got a corner suite on the fourth floor overlooking the lake. The hotel went the extra mile to make our kids welcome, with extra steps, bathrobes, slippers and child friendly bathroom products...

Review collected in partnership with The Leading Hotels of the World
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1Thank Marcus O
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Marcus O Congratulations again for being chosen as one of the 150 families to win a weekend in St. Moritz. We highly care about kids. This is shown in the amenities in the room and the well-stocked kids club. We delightfully read about your excellent comments on our restaurants Romanoff and Da Vittorio -St. Moritz and will pass it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Carlton Hotel St. Moritz represents a new dimension of self-assured luxury and boasts captivating views from all its 60 suites and junior suites. The location on the sun-soaked plateau above the lake of St. Moritz underscores the quirky and enduring spirit of the Carlton. The complete refurbishment brought to the fore the historical values of the property initially built in 1913, adding a modern, contemporary re-interpretation. The hotel owes its incomparable note to the unconventional style and colour palette. The high-standard of relaxed informality combines with authentic warm hospitality to create a lastingly memorable stay, one that guarantees complete privacy. The Romanoff Restaurant with fine authentic Swiss cuisine and the Italian gourmet restaurant 'Da Vittorio - St. Moritz' awarded with 1 Michelin star and 18 Gault&Millau Points offer two contrasting yet complementary dining experiences. The Carlton spa is the only facility of its kind in the Engadine, boasting a spacious, unique and elegant infrastructure. The Carlton Hotel St. Moritz is where people come from all over the world to enjoy the pleasures of delightful company or withdraw in peace and quiet. ... more   less 

Additional Information about Carlton Hotel St. Moritz

Address: Via Johannes Badrutt 11, St. Moritz 7500, Switzerland (Formerly Carlton Hotel)
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €538 - €1,039 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel St. Moritz 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Carlton Hotel St Moritz
Hotel Style:
#2 Romantic Hotel in St. Moritz
#2 Ski-In / Ski-Out Hotel in St. Moritz
#2 Business Hotel in St. Moritz
#4 Spa Hotel in St. Moritz
#4 Luxury Hotel in St. Moritz
#6 Family Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel St. Moritz staff and other travellers.
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Questions? Get answers from Carlton Hotel St. Moritz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like ice cream, try their home made ice cream, amazing !”
 of 5 bubbles MRodzynek, 23 Feb 2017 | Read review
“I think all rooms face the lake but one with a balcony would be preferable in good weather”
 of 5 bubbles PDOV, 24 Mar 2016 | Read review
“Always go for the suite larger that you need....”
 of 5 bubbles molardontist, 14 Feb 2016 | Read review
“All the suites are amazing; be sure to mention if you want the smoking or nonsmoking floors/suites.”
  • Bedroom
  • Living room en suite
  • Welcome gift in our living room
 of 5 bubbles lauriep629, 14 Apr 2015 | Read review
“All of the suites have a great view of the lake”
 of 5 bubbles 858simonm, 8 Apr 2015 | Read review
5 of 5