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Carlton Hotel St. Moritz

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Carlton Hotel St. Moritz
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206 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Stratford-upon-Avon, United Kingdom
Reviewed 3 weeks ago

I stayed three nights here and enjoyed every minute of it. The room was perfect with balcony over looking the valley and mountains. It was lovely sitting out there in my shirt sleeves in the sun surrounded by snow, a beautiful paradoxical experience in itself. The suite was very spacious and well appointed with the most wardrobe accommodation I have...

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Helpful?
Thank foodfozz
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear foodfozz Thank you so much for your wonderful and detailed feedback. It is great to hear that you liked your stay with us and that you enjoyed your suite, your time at the Carlton Spa, your cocktail at our Carlton Bar and the Romanoff restaurant. Thank you as well for mentioning the service – we are happy to pass...

Reviewed 3 weeks ago

EXCELLENT LOCATION AND WELCOME&SERVICE..Especally front desk and consıerge very frendly.Room 25 is really very comfortable SUIT with over the view St.Moritz.I recomend this hotel for staying . One poınt:Towel rack in the bathroom should be hot over the night.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank 279arik
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear 279arik Thank you very much for your kind words and this great feedback. We are very happy that you enjoyed your stay with us and that you liked the service of our front desk and concierge team. We will of course pass the compliments on to them. Thank you as well for your tip about the heated towel rack....

Zurich, Switzerland
Reviewed 4 weeks ago

The Carlton Hotel in St Moritz is one of the best hotels I have ever stayed at. I go to St Moritz every year in February for 30 years now. I stayed at almost every hotel in St Moritz. Over the last 7 years I stay in the Carlton. This year is so exceptionally good, that I am writing this...

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Helpful?
Thank MRodzynek
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear MRodzynek Thank you very much for this amazing feedback and your kind words. It is great to hear that your stay at the Carlton Hotel was “exceptionally good” and that we succeeded to fulfill your expectations. We are very happy that you choose to spend your holidays at our property every year for the last seven years and name...

London, United Kingdom
Reviewed 4 weeks ago

Our second ski holiday staying at the Carlton St. Moritz. What sets the Carlton apart from any luxury hotel we have stayed at is the staff who genuinely treat you like a member of the family and genuinely delight in making our experience the best it can possibly be.

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank michelleelainem
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear michelleelainem Thank you very much for taking the time to rate our hotel. We are glad that our staff was able to make your vacation the “best it can possibly be” and that we could make you feel like a family member. It is great to hear that our team is the best of all hotels you have stayed...

lugano
Reviewed 4 weeks ago

We arrived in the morning and were treated like king! No desire remained unfulfilled! The room was very clean and the service was incredible: always there but you did not notice it, really friendly and you could see their mission was to make your stay unforgettable. They did it!! Thank you so much!

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank konkordia
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear konkordia Thank you so much for your positive feedback and your kind words. It is great to hear that we were able to fulfill your expectations and made your stay unforgettable. We are very happy that our team succeeded to complete our mission to provide an extraordinary service and we will of course pass your compliments on to them....

Oirschot, The Netherlands
Reviewed 13 February 2017

Truly "one of the leading hotels in the world". During my 4 days' stay, I experienced an excellent service, a friendly staff and all the facilities and luxury one can ask for. Great view, great restaurant, a remarkable experience !

Review collected in partnership with The Leading Hotels of the World
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Helpful?
Thank Erwin L
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Erwin L Thank you very much for taking the time to rate our hotel. It is great to hear that you spent “excellent” 4 days at the Carlton Hotel St. Moritz and had a “remarkable experience”. We will pass on your compliments to our staff and hope to welcoming you back soon again. Best regards Dominic Bachofen General Manager

Cannes, France
Reviewed 12 February 2017 via mobile

We all enjoyed our stay in this paradise hotel. The suites are huge with a particular attention to details. We were welcomed with attention by the chocolate bar and cookies but also a bed, bone cookies and a rug for our dog! The staff can't do better as all could not be more perfect and friendly ! We recommend this...

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Helpful?
Thank INFINITE_YACHTS
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear INFINITE_YACHTS Thank you very much for your kind and positive words. We are very happy that you enjoyed your stay at the Carlton Hotel and liked your suite and our pastry chef´s creations. We hope your dog liked his cookies as well. Thank you for also mentioning our staff – we will of course pass the compliments on to...

Reviewed 6 February 2017

The staff at Carlton Hotel are of the best. Their service was friendly and professional. The suites are beautiful, with exquisite views. The beds were comfortable and the bathrooms were large and clean. The breakfast buffet is exceptional.

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Helpful?
Thank C3372QGjacs
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear C3372QGjacs Thank you very much for such a positive comment and your nice words. We are very happy that you enjoyed your stay with us and spent a good time at the Carlton Hotel. It is great to hear that we could meet your expectations and that you liked our service, felt comfortable in your suite and enjoyed the...

Kuwait
Reviewed 5 February 2017 via mobile

I used the Bernina express train from Italy through the most beautiful parts of the snow covered Swiss Alp to reach St Moritz. In all my travels this was a highlight. The train makes for a comfortable ride and allows you to enjoy the one after the other vistas to unfold before your eyes. St Moritz is just beautiful. I...

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Helpful?
Thank Franzdorette
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear Franzdorette Thank you very much for taking the time to write such a wonderful comment. It is great to hear that you enjoyed your train ride from Italy to St. Moritz through the beautiful landscape. We are very happy that you chose the Carlton Hotel for your lunch break and liked the food and the hotel´s style. We look...

Zurich, Switzerland
Reviewed 1 February 2017

If your budget allows it, this is THE place to get spoiled. Space and natural light in every room, incredible food, perfect service (super elegant but not stuffy). Try Urs, the outdoor butler, to go out with someone who knows the area perfectly and can adapt to your requests. Finally, it's a good place for networking: everybody has a high...

Review collected in partnership with The Leading Hotels of the World
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1Thank beatricel580
CHStMoritz, General Manager at Carlton Hotel St. Moritz, responded to this review

Dear beatricel580 Thank you very much for your positive feedback. We are glad that you enjoyed your stay with us and liked your room, the food and named our service “perfect”. We will of course pass on the compliments to our team. It is also great to hear that you enjoyed our new outdoor butler service. Urs really knows everything...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Carlton Hotel St. Moritz represents a new dimension of self-assured luxury and boasts captivating views from all its 60 suites and junior suites. The location on the sun-soaked plateau above the lake of St. Moritz underscores the quirky and enduring spirit of the Carlton. The complete refurbishment brought to the fore the historical values of the property initially built in 1913, adding a modern, contemporary re-interpretation. The hotel owes its incomparable note to the unconventional style and colour palette. The high-standard of relaxed informality combines with authentic warm hospitality to create a lastingly memorable stay, one that guarantees complete privacy. The Romanoff Restaurant with fine authentic Swiss cuisine and the Italian gourmet restaurant 'Da Vittorio - St. Moritz' awarded with 1 Michelin star and 18 Gault&Millau Points offer two contrasting yet complementary dining experiences. The Carlton spa is the only facility of its kind in the Engadine, boasting a spacious, unique and elegant infrastructure. The Carlton Hotel St. Moritz is where people come from all over the world to enjoy the pleasures of delightful company or withdraw in peace and quiet. ... more   less 

Additional Information about Carlton Hotel St. Moritz

Address: Via Johannes Badrutt 11, St. Moritz 7500, Switzerland (Formerly Carlton Hotel)
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: €782 - €1,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel St. Moritz 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Carlton Hotel St Moritz
Hotel Style:
#2 Romantic Hotel in St. Moritz
#2 Ski-In / Ski-Out Hotel in St. Moritz
#2 Business Hotel in St. Moritz
#4 Luxury Hotel in St. Moritz
#4 Spa Hotel in St. Moritz
#6 Family Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel St. Moritz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like ice cream, try their home made ice cream, amazing !”
 of 5 bubbles MRodzynek, 23 Feb 2017 | Read review
“I think all rooms face the lake but one with a balcony would be preferable in good weather”
 of 5 bubbles PDOV, 24 Mar 2016 | Read review
“Always go for the suite larger that you need....”
 of 5 bubbles molardontist, 14 Feb 2016 | Read review
“All the suites are amazing; be sure to mention if you want the smoking or nonsmoking floors/suites.”
  • Bedroom
  • Living room en suite
  • Welcome gift in our living room
 of 5 bubbles lauriep629, 14 Apr 2015 | Read review
“All of the suites have a great view of the lake”
 of 5 bubbles 858simonm, 8 Apr 2015 | Read review
5 of 5