My wife and I have stayed here several times previously. Whenever we return it feels like coming home. The staff are all extremely helpful and friendly. The rooms are spotlessly clean and well maintained with everything you need, including a free mini-bar fridge which is replenished daily. Street side rooms have a mountain view and valley side rooms have breath taking views from the balcony. There is an indoor heated swimming pool, a sauna and steam room. The breakfast buffet is very comprehensive and delicious. Half-board evening meals are four courses and also great quality. catering staff will adjust things to your taste if you are a little fussy - just ask and it's no problem. The hotel is also an easy walk from the railway station. Can't really find any faults! Great stay!
This was an excellent place to stay. The staff was so helpful, friendly and kind. It had the cleanest pool and wellness area I’ve ever seen. Their breakfast buffet was outstanding with servers there to help with anything you might not see readily available. We would return without a second thought.
This was my third stay here over the last 10 years and as always I had a brilliant stay. The hotel is perfectly located for hiking, being close to the station and cable car, as well as the shops, and my room had a peaceful, sunny outlook over the valley. Great variety at meal times and it was brilliant to see a good choice of dairy free milks and yoghurts as well. The staff were friendly and attentive whilst also respecting my choice to be private. I really enjoyed using the swimming pool in the early mornings and found it was very quiet at this time of day - like having a private pool! All in all, a great visit and the reason why Sunstar hotels are always my first choice in Switzerland.
The hotel is well placed in the village, the rooms were comfortable and clean and even though we had a connecting door to friends room, the doors between our rooms ( there were two ) were very solid so you were not able to hear the TV or talking from the other room. The Bar area was nice and cozy and the barman ( Bruno ) was a nice guy and very helpful. Breakfast very well laid out and the room and service from the breakfast staff was helpful but not 'in your face' which was great. Check in and check out was simple , quick and the service provided was really good. All in all this is exactly what I have come to expect from the Switzerland
Located on the main road, near to train station, restaurants, bake house and Coop supermarket. English breakfast buffet has good variety. Choose room facing the road and mountains. Walking distance to Mannlicchen cable car.
Just returned from a weeks hiking staying at the fantastic Sunstar. Comfortable, clean rooms, great food, but what stands out the most is the fantastic staff. Without exception they are all lovely and nothing is too much trouble. Helpful, friendly and very efficient. Looking forward to another stay next year.
My family of 3 (2 adults, 1 teen) stayed at the Sunstar Hotel for 3 nights in June 2022. I'm happy to report that it exceeded our expectations. We stayed in a room with a double bed & pull-out couch. They had some of the best storage for luggage, clothing, etc. so that the floor of the room was not cluttered with all of our "stuff". Beds were comfy, water pressure in the shower was good. It should be noted that there's quite a big step over to get in & out the shower/tub....anyone with mobility issues would definitely have trouble. The location is excellent. We were only a 2-3 minute walk from the train station & the Wengen gondola. It's right in the middle of the shops with great views of the mountains. There are large balconies with chairs (cushions in the closet) & an umbrella. The restaurant & bar food were both good. Not much ambiance in the restaurant, but the lounge was PERFECT. It was so cozy & inviting. A great place for a drink or to read a book. There's also a little area to the side with some toys & a foos ball table to entertain the kids while the parents relax. The staff at Sunstar were the highlight of our stay. They were ALL exceedingly friendly & helpful - but a few really stood out. Alf & Anya at the front desk went above & beyond to help us with questions, plans, getting ice & water bottles filled, etc. Bruno in the bar is very special as well. Professional, efficient, & friendly service every time. One night when we went next door for dinner, he made sure to "watch out" for our teen & assist her with getting her meal from the lounge. I can't recall her name, but the female server in the restaurant with long blond hair deserves a shout out as well. There are lots of amenities that are included. We loved not having to worry about going out for breakfast/coffee...and the mini-fridge was re-stocked daily, which kept us from having to grab our own drinks at the grocery store. We also spent time in the HUGE pool, which my daughter loved. A "beach bag" with robes & towels was provided. I would highly recommend this property. If you are traveling with kids, you'd be crazy to stay anywhere else.…
Just returned from beautiful Wengen and a stay at the Sunstar Hotel. Found the Sunstar to be super in every way. Lovely spacious clean room with a powerful shower. We had a balcony giving us perfect views of the mountains. The staff were excellent! Attentive to our every need and the food was good - particularly the breakfasts! Our room was on the side of the hotel facing the road which was fine as Wengen is car free but with the windows open you could hear people leaving bars etc during the evening so request a room at the back if that's a problem ( not for us) I can highly recommend this lovely hotel
Well located in the centre of Wengen five minuets from the banhof. Well decorated and warm. Staff are pleasant and helpful. Food is excellent. Pool and wellness is super. Warm and clean with super mountain views. Will definitely return
Stayed for 3 nights as part of a group visiting the area by train. Lovely hotel, very friendly staff, excellent , plentiful food and lovely room with balcony overlooking the mountains. Very handy for the train station, only 5 minute walk.