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Carlton-Europe Hotel

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Carlton-Europe Hotel
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300 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Dublin, Ireland
Reviewed 18 October 2016

This hotel is on the main street, but it is also very quiet, room was excellent, very clean and beds very comfortable, with tea making facilities, the staff were very helpful and nothing was too much for them. The breakfast was up to 5 star standard, with a great selection of hot and cold food, we stayed the middle of...

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Helpful?
Thank wasthere1967
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear wasthere1967. Thanks a lot for staying in our hotel and for giving us such a fair rating. We appreciate that all our service offers corresponds to your idea. We would be very pleased to welcome you again in our hotel. Sincerely yours Marco Froese and the team from the Carlton-Europe Hotel

Lisbon, Portugal
Reviewed 18 October 2016

The hotel is at Interlaken Ost train station. It is very very convinient for you to go to anywhere you want to go by the train. What you need is SWISS PASS. We have had a good experence: we departed to Brig in the morning, there we changed the train of Glacier Express to Chur. Then back our hotel in...

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Thank yongning
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear yongning Thank you for your feedback. It is good to read that you enjoyed your decision. Hopefully, you return to Interlaken - we are looking forward to welcomming you again! Remaining with regards, the entire team of the Carlton Europe hotel

Reviewed 18 October 2016

The location is great. Very close to the Interlaken Ost station. However the hotel failed to Wow on any front apart from location. The rooms are clean but basic with average comfort. The heating is inadequate and it can get not so comfortable especially at night. Breakfast spread is limited. Not exactly welcoming! A document in the room warns you...

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2Thank AP_x009x
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear AP_x009x. Thank you very much for choosing our hotel for staying in Interlaken. It is our challenge to make all our guests happy, but therefore we also need the inputs from our guests. Every day we're trying to get better. So thanks a lot for your inputs. Looking forward to welcome you again in the hotel to show you...

Udaipur
Reviewed 4 October 2016 via mobile

Hotel is very close to Interlaken Ost and is located on the quieter side. Thanks for the upgrade and an early check in as well. Rooms are really modern and the staff is also really helpful. Breakfast is way better as compared to other hotels i stayed in Switzerland.

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Thank nsbagga1312
sussex
Reviewed 28 September 2016

Very well located and pleasant place to stay. Our superior room was spacious, light and very clean. Extremely comfortable bed with soft pillows. Well equipped bathroom with walk-in shower, much appreciated. Beautiful and well maintained garden, the swimming pond is glorious and very welcome on a hot day. The spa facilities are very nice. Breakfast was plentiful with cooked to...

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Thank jaysussex
London, United Kingdom
Reviewed 27 September 2016

This was the 3rd time I stayed at the Carlton Europe Hotel. As usual, the staff were incredibly helpful, polite and professional. The hotel breakfast area and gardens have improved significantly and provided an excellent service. The staff have excellent knowledge of the area and provide excellent advice on activities and places to visit. I am already planning my 4th...

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Thank AmjidShah
Madurai, India
Reviewed 27 September 2016

Stay at the Carlton Europe was pleasant. The staff were very friendly and helpful. Rooms were decent size and well maintained. The Breakfast was good. The Hotel WiFi is good. A small walk from the Hotel can take to the centre of the Town. The Railway Station is also a walk able distance. Highly recommended.

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Thank arunamarnath
Sacramento, California
Reviewed 18 September 2016

We had a very nice stay at the Carlton Europe last April. We were able to walk from the Ost train station to the hotel which was a plus. Our room, 461 was very spacious and had wonderful views of the mountains. I would recommend it. We could hear the bells of the nearby church chiming regularly and we enjoyed...

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Thank SusanVM
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear SusanVM. We appreciate, that you hold the Carlton-Europe from April till now in good memories. Also we're very glad that our staff, the location and our service corresponds to your idea. Thank you very much for staying in our hotel and for giving us such a fair rating. Hope to welcome you again in our hotel. Marco and the...

Alton, United Kingdom
Reviewed 17 September 2016

The welcoming and friendly atmosphere generated by the staff, who are clearly proud to be working there (we loved their costumes/uniforms), puts the holiday-maker in a happy and relaxed mood. The careful decoration and placement of antiques and books around the common areas add much interest. Our part of the hotel was very old, but the state of décor is...

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Thank Peter W
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear Peter W. Thank you very much for choosing our hotel for your stay in Interlaken. We're looking forward that you enjoyed your time in the Carlton Europe. Thank you for telling us your improvement proposal for the kettle. This will help us. Thanks for giving us such a fair rating. Best regards Marco and the team

Muscat
Reviewed 13 September 2016 via mobile

One of an unforgettable and golden memories I had. This is an awesome hotel with great services such as breakfast, room designing, location and cheerful staff. The best part is an open area where you can have breakfast and small birdies come and join you, gives me a sense of nostalgia. The hotel building itself is more than 100 years...

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Thank faizdesign
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear faizdesign. Thanks a lot for staying in our hotel. We're looking forward that you are happy with your stay in the Carlton-Europe Hotel, with the service and our staff. Thank you for giving us such a good rating. Hope you will join us again. Best regards Marco and the team

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location. ... more   less 

Additional Information about Carlton-Europe Hotel

Address: Hoeheweg 94, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: €136 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton-Europe Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Carlton Europe Hotel Interlaken
Carlton Europe Interlaken
Hotel Style:
#3 Spa Hotel in Interlaken
#4 Ski-In / Ski-Out Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Carlton-Europe Hotel staff and other travellers.
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Questions? Get answers from Carlton-Europe Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the room facing the mountains on high floor”
beachbummer75, 28 Apr 2017 | Read review
“take a mountain view as the snow mountains look amazing from the room.”
  • view from room
ketkif, 21 Mar 2017 | Read review
“Higher rooms have better views, but all have a good view.”
926mary, 2 Feb 2017 | Read review
“Ask for a room with a view to the alps”
Travelooneyblog, 20 Dec 2016 | Read review
“If you think the train would be too noisy then choose a room at the back of the hotel.”
travellingtaff4, 18 Oct 2016 | Read review
5 of 5