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Carlton-Europe Hotel

Traveller (244)
Room & Suite (80)
Dining (11)
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Hotel website
Hoeheweg 94, Interlaken 3800 Switzerland See on map
Name/address in local language
Free Wifi
Breakfast included
Non-Smoking Hotel
3 Star accommodation
Reviews (386)
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All reviews interlaken ost station the main street harder kulm easy minute walk small balcony heritage property walking distance comfortable hotel excellent location friendly reception hotel is located beautiful room the ground floor croissants no air conditioning restaurant staff loved this hotel
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1 - 5 of 286 reviews
Reviewed 1 week ago via mobile

It was very regrettably that our room were placed next to an few rooms booked by a filming crews... during two nights they made a lot of noise with their loud talking and luggage moving around 3 am to 5 am. This is very disturbing...More

Thank TanT724
Response from Carlton-Europe, reception at Carlton-Europe HotelResponded 3 days ago

Dear Mr. Tan Tze Ping, Thank you very much for your short feedback and the detailed reviews per E-mail, on spot and on TripAdvisor. We understand your concern and we apologize for the disturbance and inconvenience you had to experience. For a couple of days...More

Reviewed 4 weeks ago via mobile

From the moment i stepped inside this hotel i loved it. The girls at the front desk were just so lovely. Within easy walking distance to and from Interlaken Ost station was an added bonus. The bed was very comfortable and it was spotlessly clean....More

Thank janicehmartin44
Response from Carlton-Europe, Reception at Carlton-Europe HotelResponded 3 weeks ago

Dear Mrs Martin, Thank you very much for your very kind feedback and the great rating. We really appreciate this! For the next season changes in the rooms are already in plan and this should solve the problem with the smaller showers that are still...More

Reviewed 9 September 2018

Although I only stayed one night at this hotel, I highly enjoyed it. Every single member of staff was very friendly and hospitable, the breakfast was nice, clean and even offered homemade cake, the room was clean with all of the essentials and the whole...More

Thank Improving_everyday
Response from Carlton-Europe, Reception at Carlton-Europe HotelResponded 16 September 2018

Dear guest, Thank you very much for your very nice feedback and rating. We are very happy to hear/read that you had a lovely stay here with us! If you visit Interlaken and the Jungfrau region again make sure to stop by the Carlton-Europe Hotel!...More

Reviewed 27 August 2018

The hotel was extremely clean and tidy and beautifully decorated throughout. The staff were extremely courteous and helpful. The room was magnificent and vastly superior to what I was expecting of a single room. The location was lovely and quiet and the facilities were first...More

Thank timr55
Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe HotelResponded 28 August 2018

Dear timr55 Thank you very much for your very nice feedback and rating. We are very glad to hear that you enjoyed your stay at the Carlton-Europe Hotel. All the antiques in the public hotel area and also the mix of modern and traditional architecture...More

Reviewed 27 August 2018

An easy walk from the train station. We arrived early and then went out for the day. This is not a cheap option. We paid CHF50 more than advised by Swiss rail but we needed a hotel close to the station The rooms were great...More

Thank Robert H
Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe HotelResponded 28 August 2018

Dear Robert H Thank you very much for your time to write us a feedback. We are pleased to hear that you enjoyed your room and the breakfast. With these hot temperature it's very nice to eat breakfast outside in our lovely hotel garden. We...More

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The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling More of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room Service
Hotel Style
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Ski-In / Ski-Out
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$159 - US$259 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Europe Hotel Interlaken
Carlton Europe Interlaken
Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Traveller (244)
Room & Suite (80)
Dining (11)
Pool & Beach (3)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
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Questions & Answers
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Nivedita M
31 July 2018|
Response from Janice R | Reviewed this property |
I am not sure. Maybe try to goggle. We didn’t use or inquire about one. Sorry I am not very helpful
17 June 2018|
Response from pallavjain1985 | Reviewed this property |
Not sure But i think since hospitality is excellent, you may get it from reception upon request. We got the iron on request
Room Tips
"pick a double room on the second floor"
2 Aug 2018
Read review
"if you're going to book a single room ask not to be given the smallest"
15 Jul 2018
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"Ask for rooms away from the restaurant. Facing Mountains"
10 Jul 2018
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"Wooden flooring rooms will make noise"
26 May 2018
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