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Carlton-Europe Hotel

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Carlton-Europe Hotel
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284 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Sydney, Australia
Reviewed 19 October 2016

This hotel is a very good choice for a stay in Interlaken. It is centrally located, walk to anywhere in the town. The room we had (room 710) on the upper floor was very large with a good shower over the spa bath (which was not in a separate bathroom (but the toilet was). The bed was comfortable with a...

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Helpful?
Thank travellingtaff4
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear travellingstaff4. Thanks a lot for choosing our hotel for your stay in Interlaken. We're glad that our service offer, the room, our staff and the breakfast buffet made your stay a great memory. We're looking forward to welcome you again in our hotel. Best regards Marco Froese and the team of the Carlton-Europe

Dublin, Ireland
Reviewed 18 October 2016

This hotel is on the main street, but it is also very quiet, room was excellent, very clean and beds very comfortable, with tea making facilities, the staff were very helpful and nothing was too much for them. The breakfast was up to 5 star standard, with a great selection of hot and cold food, we stayed the middle of...

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Thank wasthere1967
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear wasthere1967. Thanks a lot for staying in our hotel and for giving us such a fair rating. We appreciate that all our service offers corresponds to your idea. We would be very pleased to welcome you again in our hotel. Sincerely yours Marco Froese and the team from the Carlton-Europe Hotel

Lisbon, Portugal
Reviewed 18 October 2016

The hotel is at Interlaken Ost train station. It is very very convinient for you to go to anywhere you want to go by the train. What you need is SWISS PASS. We have had a good experence: we departed to Brig in the morning, there we changed the train of Glacier Express to Chur. Then back our hotel in...

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Thank yongning
Reviewed 18 October 2016

The location is great. Very close to the Interlaken Ost station. However the hotel failed to Wow on any front apart from location. The rooms are clean but basic with average comfort. The heating is inadequate and it can get not so comfortable especially at night. Breakfast spread is limited. Not exactly welcoming! A document in the room warns you...

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Helpful?
Thank AP_x009x
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear AP_x009x. Thank you very much for choosing our hotel for staying in Interlaken. It is our challenge to make all our guests happy, but therefore we also need the inputs from our guests. Every day we're trying to get better. So thanks a lot for your inputs. Looking forward to welcome you again in the hotel to show you...

Udaipur
Reviewed 4 October 2016 via mobile

Hotel is very close to Interlaken Ost and is located on the quieter side. Thanks for the upgrade and an early check in as well. Rooms are really modern and the staff is also really helpful. Breakfast is way better as compared to other hotels i stayed in Switzerland.

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Thank nsbagga1312
sussex
Reviewed 28 September 2016

Very well located and pleasant place to stay. Our superior room was spacious, light and very clean. Extremely comfortable bed with soft pillows. Well equipped bathroom with walk-in shower, much appreciated. Beautiful and well maintained garden, the swimming pond is glorious and very welcome on a hot day. The spa facilities are very nice. Breakfast was plentiful with cooked to...

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Thank jaysussex
London, United Kingdom
Reviewed 27 September 2016

This was the 3rd time I stayed at the Carlton Europe Hotel. As usual, the staff were incredibly helpful, polite and professional. The hotel breakfast area and gardens have improved significantly and provided an excellent service. The staff have excellent knowledge of the area and provide excellent advice on activities and places to visit. I am already planning my 4th...

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Thank AmjidShah
Madurai, India
Reviewed 27 September 2016

Stay at the Carlton Europe was pleasant. The staff were very friendly and helpful. Rooms were decent size and well maintained. The Breakfast was good. The Hotel WiFi is good. A small walk from the Hotel can take to the centre of the Town. The Railway Station is also a walk able distance. Highly recommended.

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Thank arunamarnath
Sacramento, California
Reviewed 18 September 2016

We had a very nice stay at the Carlton Europe last April. We were able to walk from the Ost train station to the hotel which was a plus. Our room, 461 was very spacious and had wonderful views of the mountains. I would recommend it. We could hear the bells of the nearby church chiming regularly and we enjoyed...

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Thank SusanVM
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear SusanVM. We appreciate, that you hold the Carlton-Europe from April till now in good memories. Also we're very glad that our staff, the location and our service corresponds to your idea. Thank you very much for staying in our hotel and for giving us such a fair rating. Hope to welcome you again in our hotel. Marco and the...

Alton, United Kingdom
Reviewed 17 September 2016

The welcoming and friendly atmosphere generated by the staff, who are clearly proud to be working there (we loved their costumes/uniforms), puts the holiday-maker in a happy and relaxed mood. The careful decoration and placement of antiques and books around the common areas add much interest. Our part of the hotel was very old, but the state of décor is...

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Helpful?
Thank Peter W
Carlton-Europe, Leiter Front Office at Carlton-Europe Hotel, responded to this review

Dear Peter W. Thank you very much for choosing our hotel for your stay in Interlaken. We're looking forward that you enjoyed your time in the Carlton Europe. Thank you for telling us your improvement proposal for the kettle. This will help us. Thanks for giving us such a fair rating. Best regards Marco and the team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location. ... more   less 

Additional Information about Carlton-Europe Hotel

Address: Hoeheweg 94, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: €133 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton-Europe Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Carlton Europe Hotel Interlaken
Carlton Europe Interlaken
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Interlaken
#4 Spa Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Carlton-Europe Hotel staff and other travellers.
4 questions
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Questions? Get answers from Carlton-Europe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you think the train would be too noisy then choose a room at the back of the hotel.”
 of 5 bubbles travellingtaff4, 18 Oct 2016 | Read review
“Our room was on the third floor and was very quiet.”
 of 5 bubbles wasthere1967, 18 Oct 2016 | Read review
“Rooms face Jungfrau will be more quieter.”
 of 5 bubbles yongning, 18 Oct 2016 | Read review
“loved 461 for views of distant Jungfraujoch and spacious room”
  • view from our room 461
 of 5 bubbles SusanVM, 18 Sep 2016 | Read review
“Ok place. Location excellent but they must renovate the bath room. It does not drain and there is no water guard. On the top of it, we received an warning mail from management for flooding the bath room. Unless they renovate, will not recommend anyone to this place. ”
 of 5 bubbles tbando123, 19 Aug 2016 | Read review
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