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Carlton-Europe Hotel

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Traveller (230)
Room & Suite (79)
Dining (11)
Overview
  • Excellent33%
  • Very good45%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
Rooms
3 May4 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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264 results
Traveller rating
87
114
42
15
6
Traveller type
Time of year
LanguageEnglish
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87
114
42
15
6
Show reviews that mention
All reviewsinterlaken ost stationthe main streetharder kulmmaintained hoteleasy minute walksecond helpingssmall balconywalking distanceheritage propertytea making facilitiesexcellent locationlovely balconythe ground floorno air conditioningvery pleasant stayloved this hotelstayed here for nights
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1 - 5 of 264 reviews
Reviewed yesterday via mobile

I’ve stayed for two nights in this charming hotel. Unfortunately due to lack of time I was not able to fully enjoy the beautiful, warm and friendly atmosphere but enjoyed very much the super comfortable bed, the hearty service at Check-in/out and during the great...More

Thank ChristianSuiMex
Reviewed 2 days ago via mobile

We stayed 2 nights as we wanted to visit Jungfraujoch. Hotel is 5 mins easy walk from Interlaken Ost rail station, friendly staff, nice setting at rear to relax in, and bits and pieces from the past give the place charm. Room was a good...More

Thank Mark A
Reviewed 3 weeks ago via mobile

Stayed here two nights with my boyfriend. Quick, easy walk to/from Ost Station. Seemed to be located on the "main street" in Interlaken, and was a short walk from a park where paragliders land with a view of the alps and city centre. The room...More

Thank Elizabeth J
Reviewed 4 weeks ago via mobile

Unfortunately the price and promise do not match service: 1 towel only, no bathroom amenities. I expected a qualified hotel but found a traditional Youth hostel style housing and breakfast. A very appalling new youth hostel can be found just across the street. However, staff...More

Thank Antje K
Response from Carlton-Europe, Front Office Manager at Carlton-Europe HotelResponded 3 weeks ago

Dear Antje K Thank you very much for staying at Hotel Carlton Europe. We apologise for any disappointment concerning your room - you got a superior double room for single use, sunny and spacious ... and we care a lot about the environment, that's why...More

Reviewed 23 February 2018 via mobile

Awesome place to stay, traditional design with modern touch. Rooms are clean and traditional. Nice view near to train station. Staffs are very friendly and helpful. Thank so much for making our stay memorable.

Thank somsm
Response from Carlton-Europe, m. Heider / Reception at Carlton-Europe HotelResponded 15 March 2018

Thank you very much for the nice feedback! We are happy to hear that you enjoyed your stay here at the Carlton-Europe Hotel and are looking forward to welcome you another time.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Banquet Room
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$179 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Interlaken
#4 Ski-In / Ski-Out Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Interlaken
#4 Ski-In / Ski-Out Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (230)
Room & Suite (79)
Dining (11)
Pool & Beach (3)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Vithushya N
13 March 2018|
Answer
Response from sudipt01971 | Reviewed this property |
I believe you can keep the car parked there. however I'm not sure if you will be charged for that or not.
0
Votes
Karen M
28 July 2017|
AnswerShow all 2 answers
Response from Carlton-Europe | Property representative |
Hi Karen, Yes, we do offer free Wifi to our guests. Hope to see you soon.
0
Votes
Google Translation
Mariah L
20 April 2017|
Answer
Response from Carlton-Europe | Property representative |
Dear Mariah L Thank you very much for your kind message. We can offer you rooms with whirlpool tubs but not jacuzzi. May a book a room with a whirlpool tub for you? Have a great day and looking forward to hearing from... More
0
Votes
Google Translation
Room Tips
"If you have a wheelchair make sure you upgrade to the larger room."
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"Corner room with Balcony facing Main St"
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"request a room on the seventh floor"
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"Try somewhere else."
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