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Metropole Hotel Interlaken

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Traveller (235)
Room & Suite (196)
Dining (113)
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Overview
  • Excellent32%
  • Very good43%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“tallest building”(16 reviews)
“top floor”(23 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
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Reviews (584)
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394 results
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164
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133
164
60
19
18
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All reviewstallest buildingrooftop restauranttop floortower blockan updatefloor roomscenic viewdecent hotelparagliders landthe location is perfectwi fino air conditioningtea coffeethird floortrain stationhalf boardthe main street
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1 - 5 of 394 reviews
Reviewed 5 days ago via mobile

The facilities are super old and dusty. The mattress felt like it hasn't been replaced since the early 80's. They did not offer an ironing board to the room, so I tried to iron my clothes with the horribly old and broken iron on the...More

Thank burettora
Reviewed 1 week ago

1)Beds was not good it used to get seperate after getting into the bed 2)the room fas was too samll to blow air for two people 3) breakfast had same items every day there was no change in Indian menu 4) reception guy was very...More

Review collected in partnership with this hotel
Thank jayrZ1871PT
Response from metropoleinterlaken, Manager at Metropole Hotel InterlakenResponded 5 days ago

Dear Guest First let me thank you for your feedback. I am sorry to read that you were not happy with your stay. But let me give you a feedback to make your next stay more comfortable. 1) We do have twin bedrooms (2 seperate...More

Reviewed 1 week ago

Location of the hotel is very nice, close to the market place and Interlaken West train station. Number of restaurants and eating joints close by and even hotel itself has a good roof top restaurant. Hotel Staff is very supportive and the hotel has good...More

Thank Manish J
Response from metropoleinterlaken, Manager at Metropole Hotel InterlakenResponded 1 week ago

Dear Manish J Thank you for your nice feedback! I will pass your review to our staff. I am looking forward to hopefully welcome you back at the Metropole some day. My best wishes, Marco von Euw Hotel Manager

Reviewed 3 weeks ago

This is our 2nd stay we stayed for 4 nights this time, we had a lovely room with balcony and that lovely view. I do have a couple of negatives this time I am afraid to say the main one being we did not find...More

2  Thank Christine B
Response from metropoleinterlaken, Manager at Metropole Hotel InterlakenResponded 2 weeks ago

Dear Christine B Thank you very much for your honest feedback. Of course we will take your feedback about the breakfast very seriously and have a close look at it. I am looking forward to a feedback during your next stay with us. Indeed we...More

Reviewed 12 April 2018 via mobile

Stayed for 1 night and can recommend this Hotel, not cheap but for Interlaken good value. Very helpful staff with good parking and central location. Ask for a city/ mountain view to get the best views of the mountains and town. They have a good...More

Thank Carlton M
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Sauna
Details
Price range
US$182 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$182 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Interlaken
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (235)
Room & Suite (196)
Dining (113)
Pool & Beach (3)
Amenities (92)
Questions & Answers
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130prafull
17 February 2018|
Answer
Response from Aussiekiki |
15
0
Votes
Christine B
31 January 2018|
Answer
Response from metropoleinterlaken | Property representative |
Dear Chrisitne Thank you for your answer. Our guests can use our car park for a special rate of only CHF 8/night outdoor or CHF 12/night in our garage. Both, the outdoor and the garage are just next to our hotel. We kindly... More
0
Votes
Google Translation
Vipin S
8 March 2017|
Answer
Response from metropoleinterlaken | Property representative |
Dear Vipin S Thank you for your message. I kindly ask you to cancel the booking through the channel you have made it. If you booked directly please send an E-Mail with your booking number to mail@metropole-interlaken.ch... More
0
Votes
Google Translation
Room Tips
"Great view from 5th floor.."
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"Unable to complete as our room was tatty and in need of urgent refurbishment."
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"Higher the better but all rooms have good views of the mountains"
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"Make sure you get a balcony room facing Jungfrau!!"
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