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Hotel Crystal Interlaken

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Traveller (47)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent15%
  • Very good31%
  • Average39%
  • Poor4%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Laundry Service
Air Conditioning
Room Service
3 Star Hotel
All hotel details
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Reviews (151)
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93 results
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29
4
13
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LanguageEnglish
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16
31
29
4
13
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All reviewsinterlaken west train stationsmall elevatorbudget hotelother hotelsthoroughly enjoyed our staychecking inwalking distancereception staffnice hotelminute walkeasy accessnice breakfastcomfortable staythree nightsthe main streetmigrosconny
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1 - 5 of 93 reviews
Reviewed 1 week ago via mobile

I would like to give a special thanks to Alelsoudra Henny for making our 4 night stay exceptional. I was celbrating my 50th birthday during my stay and she even made me a special flower. She was sure we had plenty of choices of sights...More

Thank cynnew
Reviewed 1 week ago via mobile

We stayed in room 414 on the top floor for 2 nights. The hotel is a short walk from Interlaken West train station. We found everything about this hotel to be fantastic. Check in was friendly and everything was well explained. We found the room...More

Thank Leeroy22
Reviewed 3 April 2018 via mobile

In general the hotel is ok and very near to the Interlaken west station. I must say that the hotel staffs were very helpful. However, their beds and pillows were awful. Do ask for extra pillows. Lastly, don’t keep much hope on the breakfast. They...More

1  Thank Tanveer H
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 4 April 2018

Dear Tanveer H Thank you for taking the time to leave us your review. We're pleased you enjoy our hotel and our staff, and also our situation in Interlaken West. We are sad that you didn't apreciate our breakfast : we propose fruits, vegetables, ham,...More

Reviewed 1 April 2018 via mobile

Location of the hotel is good . Near by station is Interlaken West just 200 m . And there is Indian restaurant with the name of taj palace and taste of india . Helping staff nice breakfast , nice view from hotel .More

1  Thank NitinKaushik2912
Response from direktion2017, Geschäftsführer at Hotel Crystal InterlakenResponded 3 April 2018

Dear NitinKaushik2912 Thank you for taking the time to leave us your review. We 're pleased you enjoyed your stay and the situation of our hotel. Your nice comments regarding the breakfast will be passed to the entire team. It would be a pleasure to...More

Reviewed 11 March 2018

high marks for location , walking distance from station. Zero service, same repeat breakfast. definitely a non infant friendly place. they would not help with anything other than hot water (rooms don't have a tea maker). we approached kitchen and admin to help us make...More

1  Thank Abhishek S
Response from direktion2017, Rezeptionistin at Hotel Crystal InterlakenResponded 13 March 2018

Dear Abhishek Thank you very much for taking the time to review our hotel. Firstly, we are really happy to hear that you appreciated our location. Secondly, we are really sorry that you were not satisfied with our facilities and service but please note that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Laundry Service
Breakfast Available
Details
Price range
US$129 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
53
Reservation Options
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Location
Switzerland > Canton of Bern > Bernese Oberland > Interlaken
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Traveller (47)
Room & Suite (24)
Dining (3)
Questions & Answers
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Mittali C
27 June 2017|
AnswerShow all 3 answers
Response from direktion2017 | Property representative |
Dear Mittali, thanks' for your interested you showed in our Hotel. We provide free Wifi in the entire Hotel. In case you need some more informations please do not hesitate to contact us again. Best regards, Conny
1
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akshatmangal
21 June 2017|
Answer
Response from direktion2017 | Property representative |
Dear Akshatman, thanks' for your message and you interest showed into our property. For children up to 2 years we charge CHF 37.50 and for children up to 12 years you have to pay full. Babies under 2 years are free of... More
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502sachinv
8 April 2017|
AnswerShow all 2 answers
Response from direktion2017 | Property representative |
Dear Sachinv, Thanks' for your interest at the Crystal Hotel. We provide some hot water for free at the Reception desk. On request we handout some thermos jugs to take the hot water up to the rooms. We don not provide... More
1
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Google Translation
Room Tips
"rooms with balconies are better"
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"cant say much about hotel and rooms"
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"Ask for one with a view of the mountains"
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"411 was a nice room with a bed"
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