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Hotel Royal St. Georges Interlaken - MGallery Collection

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623 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Royal St. Georges Interlaken - MGallery Collection
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Showing 361: English reviews
Perth, Australia
Reviewed 7 January 2016

Very disappointed. When we arrived there was none to meet us so we had to lug our bags up the steps the the lobby. When we checked in the clerk directed us yo our room and assure due there were no more steps. After we trekked across a bridge to the other side of the hotel we were confronted with...

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Helpful?
1Thank Howard C
KA8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Thank you for choosing Hotel Royal-St.Georges Interlaken - MGallery Collection for your recent stay. I would like to appologize that your laundry was not picked up for cleaning service which indeed was a mistake from our side. Please be ensured, that we constantly work on offering you the best possible product and services and we have takien the necessary measures...

Bangalore, Karnataka, India
Reviewed 5 January 2016

The hotel is located on the main street of interlaken. With the mgallery name, u would expect a big hotel but it not. The hotel is old and sometime it used to smell funny but we were unable figure out what it was. we had a very suite which was big with 2 balconies. The breakfast was average, nothing to...

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Helpful?
Thank Parikshith B
KA8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have taken note of...

Reviewed 2 January 2016 via mobile

We spent 2 nights in this hotel with friends - a total of 4 rooms were booked. Remarkable hotel and service , their designer suites are stunning !! Emmanuel at the front deal was a delight to know .. Once again thank you ever so much for an amazing 2 nights in Interlaken stunning views from balcony views too

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Helpful?
Thank Shahzeb78
KA8983, General Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Thank you very much for posting your kind words following your recent stay with us at the Hotel Royal-St.Georges. I was delighted to read that you enjoyed the facilities and service you received during your stay. I am 100% confident that we will once again meet your expectations when you return back for your next stay with us!

Turin, Italy
Reviewed 6 December 2015

I've already been twice at this hotel and absolutely love it. The rooms, the service, the restaurant and the location are perfect. I am also big fan of their breakfast buffet. During my stay I have been lucky and was upgrated to the suite of the forth floor giving to the Jungfrau... It was an amazing journey... Wifi for free......

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Thank Audrey L
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear Guest, Thank you very much for your recent stay at Hotel Royal St. Georges MGallery Interlaken and for sharing your impressions on tripadvisor. We are more than happy that you spent a great time at our hotel and on behalf of the entire team we are already looking forward to welcome you back. All the best Karim ABID General...

Birmingham, United Kingdom
Reviewed 27 November 2015 via mobile

I think this hotel has two different recruitment policies, as the staff were either outstanding or incompetent . Thankfully, the hotel has a bright future as it is the younger staff (on reception and the bar) that shine whilst their seniors (in the breakfast room in particular) flap around in a very un-Swiss chaotic manner. With a few staff changes,...

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Helpful?
Thank James B
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear James , thank you so much for your recent journey at our hotel Royal St.Georges in Interlaken. I deeply regret that we did not meet your expectations. We passed your feedback to our F&B manager to make improvement in order to assure our quality standards. I am very sorry if there might have been a misunderstanding and would like...

Reviewed 24 November 2015 via mobile

We arrived for a 3 night stay at the hotel and were immediately impressed with the hotel reception, the reception staff and the quality of the room. The receptionist informed us that we'd been upgraded to a superior room in the new block of the hotel. The issues started the next morning when arriving in the breakfast room there were...

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Thank Andyshaw76
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear Guest, thank you so much for your stay at our hotel as well as your commentary on tripadvisor. I deeply regret that we did not meet your expectations. We already passed your feedback to the housekeeping as well as Breakfast manager to make an improvement. I am very sorry if there might have been a misunderstanding and would like...

Reviewed 22 November 2015

This hotel is rated as Four Star but we found the room accommodations to be extremely poor. Our rooms lacked ventilation and the room we were in the first night was a fire trap with no visible means of egress; no directions, in case of a fire as to where to go. The lock to the room was broken and...

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Thank Nancy F
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear Sirs, many thanks for your recent visit at our hotel in Interlaken as well as for your commentary on Tripadvisor. I deeply regret that we did not meet your expectations. We are glad to inform you that our historical rooms will be renovated during the winter 2015 / 2016 in order to assure the 4 stars quality standards. I...

Mount Prospect
Reviewed 20 November 2015

Review collected in partnership with Accorhotels.com
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Thank Minnie B
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Greater Melbourne, Australia
Reviewed 19 November 2015 via mobile

Had the pleasure of traveling to Interlaken as our home base in the Swiss Alps. We did the day trip up to the Jungfraujoch, it was amazing. The local sites of Interlaken are good and it was certainly well worth the effort to go. We stayed at the Hotel Royal St Georges the staff, service , food and accommodations were...

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Thank denysbr2015
KA8983, Manager at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear Guest, Thank you very much for your recent stay at Hotel Royal St. Georges MGallery Interlaken and for sharing your impressions on TripAdvisor.com. We are more than happy that you spent a great time at our hotel and on behalf of the entire team we are already looking forward to welcome you back. All the best Karim ABID General...

Sao Paulo, SP
Reviewed 14 November 2015

It was a very good stay in the Royal St. Georges. The room was comfortable, and the decoration was very beautiful. The bathroom are large and clean. The breakfast was delicious. No complains about the hotel.

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Thank alexKidBr
KA8983, Geschäftsführer at Hotel Royal St. Georges Interlaken - MGallery Collection, responded to this review

Dear Alex, Thank you very much for your recent stay at Hotel Royal St. Georges MGallery Interlaken and for sharing your impressions on tripadvisor. We are more than happy that you spent a great time at our hotel and on behalf of the entire team we are already looking forward to welcome you back. All the best Karim ABID General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The 4 star Superior Hotel Royal-St.Georges Interlaken belongs to the MGallery Collection. Set against the panoramic Alpine backdrop of the Eiger, Monch and Jungfrau mountains (Top of Europe), nestled between Lake Thun and Lake Brienz, Interlaken is a popular destination for nature lovers and those looking for some rest and relaxation. Marvel at the historic facade dating from 1908, step into the elegant hotel lobby with its impressive staircase and savor the historical charm of the hotel. The large ballroom in Art Nouveau style, with its hazy light and scent of Alpine flowers, is the epitome of romance. A charming terrace awaits guests in the garden, offering a breathtaking panoramic view of the Harder Kulm mountain, as well as a relaxation area where guests can unwind.Free Wi-Fi in the entire hotel, free wellness & Sauna, restaurant The Verandah with 50 places, Bar-Lounge Royal, 4 banquet rooms for the organization of your events up to 150 persons, pets are welcome, hotel parking spaces available. ... more   less 

Additional Information about Hotel Royal St. Georges Interlaken - MGallery Collection

Address: Hoheweg 139, Interlaken CH-3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: €164 - €428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Royal St. Georges Interlaken - MGallery Collection 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Royal St Georges
Royal St Georges Hotel
Hotel Style:
#1 Spa Hotel in Interlaken
#1 Green Hotel in Interlaken
#2 Ski-In / Ski-Out Hotel in Interlaken
#3 Luxury Hotel in Interlaken
#4 Business Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal St. Georges Interlaken - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel Royal St. Georges Interlaken - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the 'Royal' side, overlooking the road (it really is not busy)”
 of 5 bubbles Medvedjornak, 20 Jan 2017 | Read review
“We stayed on the 2nd floor which was fine.”
 of 5 bubbles redlynn, 19 Dec 2016 | Read review
“ask for room with a view of Jungfrau!”
 of 5 bubbles tourismspecialist88, 12 Nov 2016 | Read review
“Choose a Junior suite in the new wing if you prefer contemporary decor”
 of 5 bubbles iroshaw, 4 Nov 2016 | Read review
“Take room facing the mountains and river”
 of 5 bubbles Shreyaans, 24 Oct 2016 | Read review
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