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City Swiss Q Hotel Oberland

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Traveller (214)
Room & Suite (109)
Dining (14)
Overview
  • Excellent16%
  • Very good45%
  • Average24%
  • Poor7%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (512)
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356 results
Traveller rating
61
148
82
33
32
Traveller type
Time of year
LanguageEnglish
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61
148
82
33
32
Show reviews that mention
All reviewsinterlaken west stationmain buildingindian restaurantwalking distancehigher floorcentral locationthe breakfast areadecent hotelrooms are smallbreadbus stopmercadomountainsswisscoopkettlecons
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1 - 5 of 356 reviews
Reviewed 5 days ago via mobile

The hotel is in Interlaken West and just 5 min walk from the Interlaken west station. It’s in the main shopping street of Interlaken West. The hotel is good with lot of restaurant options easily accessible from the hotel. The only issue I found is...More

Thank anoop g
Reviewed 1 week ago

Our group had the best experience at the City Oberland Swiss Q Hotel. Their reservations manager Julia worked with us for a year to block our rooms, guide us on attractions and logistics. She gave us excellent service and it was a flawless experience for...More

Thank Kristi R
Reviewed 1 week ago via mobile

Arrived here to a tiny, airless, windowless room. The only window was a tiny one in the ceiling! The lenses they used in their adverts must have been fantastic because the rooms are nothing like the advertising. The room was sweltering hot. They did provide...More

Thank Terry M
Reviewed 2 weeks ago via mobile

I am sorry to tell you that your hotel is one of the worst hotels I have met over the past 10 years. This is because the receptionist prevented me and my family from entering the room because the hotel's cleaning worker informed the receptionist...More

1  Thank Mohamed T
Reviewed 2 weeks ago

Although close to Interlakken West Train Station the Hotel is other wise a lacklustre place with inherently hostile front office staff who're not happy to see you.They don't even greet you when you trudge into the hotel after a long journey.Front office during the day...More

Thank HawkEye1333
View more reviews
About
Amenities
Top amenities
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Breakfast included
Wheelchair Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$159 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (214)
Room & Suite (109)
Dining (14)
Family and Play Areas (4)
Questions & Answers
Ask a question
meenakshi_agg
12 April 2018|
Answer
Response from BriseidSven | Property representative |
Hi Thank you for your message and question. We do have two train stations in Interlaken. Interlaken West and Interlaken Ost. The closest train station is Interlaken West which is a 5 minutes’ walk from the hotel. The... More
1
Vote
Saurabh M
11 June 2017|
Answer
Response from Erich R | Property representative |
Hi, As tastes are different, we get guests prefering to stay in either of the 3 wings. If you state at the time of reservation that you prefere a room in the main building, we will be more than happy to do the resevation... More
0
Votes
Google Translation
Room Tips
"Ask for a room with a view of the Alps"
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"Don't choose this hotel"
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"Choose a room in the new building off the street."
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"Choose other better hotel around this location"
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