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Victoria Jungfrau Grand Hotel & Spa

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Victoria Jungfrau Grand Hotel & Spa
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1,201 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

From 1992 to 2008 we visited Victoria Jungfrau Grand Hotel & Spa in Interlaken every March to celebrate our Wedding Anniversary until a serious accident stopped us from travelling! then this year we decided we needed to return to this enchanting Hotel and as we arrived and drove up the driveway to the entrance the Doorman came straight out to...

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Thank English-Ambassadors
San Francisco, California
Reviewed 4 days ago NEW

In February I attended a business meeting at this hotel and was very impressed. The location is very central in town within walking distance to many shops and restaurants. The train station is also quite close. The room was lovely and good sized. But what I was most impressed with was the service from the staff. I have a special...

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Thank TravelFamily118
Reviewed 1 week ago

After a wonderful morning enjoying a cruise across one of the lakes, there could be nothing better than sitting in one of the many lounge areas or terraces in this magnificent Art Deco hotel. Whether tea, a cocktail, beer or soft drink our whole party was smiling from ear to ear in the luxurious surroundings and with exceptional service

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Thank Paula S
Reviewed 1 week ago via mobile

Victoria Jungfrau Grand Hotel and Spa is located in the heart of Interlaken. The views of the mountains surrounding the hotel are just spectacular. Although it is an old hotel it is beautiful and extremely well maintain (it is old in history). The hotel is huge with all facilities on offer - restaurants, bars, spa, billiards room, piano bar, etc...

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Thank Carole D
Reviewed 4 weeks ago

This is an old fashioned 5 star hotel, where every detail counts. The linen and bedding is of highest quality, the rooms are large and well maintained. We had a lovely balcony with view of the green and the mountains. The breakfast buffet is fantastic and contains everything you can wish for and more.

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Thank Helena P
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Helena P We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. We look forward to welcoming you once...

SF
Reviewed 4 weeks ago via mobile

We just got back from staying at this wonderful hotel. Every aspect of this hotel was luxurious and wonderful. Rooms: we were in a larger room. Luxury defines every aspect of the room, the linens are soft, warm and comfy, lots of space and beautifully appointed. The rooms were a balance of old world charm and modern convenience. We loved...

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Thank Khaja
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Khaja Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We take great pleasure in passing on your complimentary comments to our team. It is of great importance to us and our team that we have the opportunity to satisfy our guests in every way. We are pleased to...

Chicago
Reviewed 4 weeks ago via mobile

The hotel is lovely and the spa area is the best I have ever seen. Indoor/ outdoor hot tub, pool, showers it's really nice. And the staff is amazing, so kind and helpful. Great location, between the two Interlaken train stations and near the city center

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Thank bluestarbutterfly
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear bluestarbutterfly We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand...

Schweiz
Reviewed 4 weeks ago

Tiny room, not well maintained. The bathroom is the most ugly 80's design. Two single beds moved next to each other. Service really disappointing. And they allow smoking in the hotel (not in the room, but the smell spreads nonetheless through the corridors). But biggest shock was to find a 32cm (not inch!!!) CRT TV in the room! When did...

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Thank sildenaviel
Geneva, Switzerland
Reviewed 20 February 2017 via mobile

We were there for a short stay and the entire made Our stay a unforgettable one. The hotel has so many outlets and facilities that you can live there without going out. There are 2 tennis courts.The room was clean and the view to the Jungfrau gave an additional fantastic aspect to our stay. At the Spa,the Jungfrau brasserie for...

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Thank jaynice1
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear jaynice1 Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. We look forward to welcoming you once more at...

Geneva, Switzerland
Reviewed 14 February 2017 via mobile

Only good and nice things to say about this beautiful hotel and spa. We spent a wonderful weekend, away from everyday concerns. The reception and staff were attentive. The restaurant "La Terrasse" lived up to its promises. I absolutely recommend this hotel.

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1Thank SLVMCC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear SLVMCC Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and wish you all the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: €379 - €676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travellers.
12 questions
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at thr front of the Hotel has the best Views of the mountains”
 of 5 bubbles English-Ambassadors, 26 Mar 2017 | Read review
“Book a room with a view to the mountain .”
 of 5 bubbles 376giorgoss, 23 Jan 2017 | Read review
“A corner suite with mountain views is great.”
 of 5 bubbles 521mikek, 21 Nov 2016 | Read review
“The view of the Jungfraujoch is very special.”
 of 5 bubbles MichaelD443, 7 Nov 2016 | Read review
“Great Spa & outside pool”
 of 5 bubbles AsterixSwiss, 7 Oct 2016 | Read review
5 of 5