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BERGWELT GRINDELWALD - ALPINE DESIGN RESORT

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Bergwelt 4, Grindelwald 3818 Switzerland
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Traveller (157)
Room & Suite (38)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
Updated 02/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 42 hotels in Grindelwald
Location
Cleanliness
Service
Value
Das Premium Alpine Design Resort Bergwelt Grindelwald mit 90 Zimmern und Suiten, Apartments und Residenzen gehört zu den Small Luxury Hotels of the World. Hier lädt das exklusive Fire & Ice SPA zur Erholung ein. Schärft die urbane Alpine Cuisine von Executive Chef Marcus G. Linder im «BG’s Grill Restaurant» alle Sinne. Für geschäftliche oder private Anlässe stehen Event-Räume bis 100 Personen bereit. Das Hotel verfügt über 70 Parkplätze.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Hot bath
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Ski rentals
Ski school
Skiing
Bicycle tours
Walking tours
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Neck massage
Open-air bath
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Umbrella
24-hour check-in
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Hair dryer
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Radio
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, French, German, Italian
Hotel links
Special Price:15% off room rate
185Reviews2Q+A17Room tips
Traveller rating
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Traveller123930 wrote a review Jun 2022
Feldbrunnen5 contributions5 helpful votes
room was new and the architect choosed to put it into black color! very dark. chair noone can sit on very good bed but unfortuntely we could not watch tv in the bed as the tvs height was not adjustable. breakfast top and unbeatable dinner avarage, common, minir quality
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 6 days ago
Dear Traveller123930 Thank you for staying with us at Bergwelt Grindelwald. We are happy that you enjoyed the rooms and our furniture. The light system gives us great feedback mostly, we would also have alternatives for your next visit. Your comment about the tv was shared with our technican department to take care of it. We wish you all the best in the meantime.
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Escape447904 wrote a review Mar 2022
2 contributions
Hotel's Favourite
The hotel service was great from check in to check out. Breakfast was incredible, very fresh and a wide variety of everything. The surroundings was stunning and the facilities was impeccable. A small gem in the center of Grindelwald.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: The view on higher floors towards Eiger is stunning.
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 17 Mar 2022
Dear Escape447904 Thank you very much for your great feedback. We really appreciate your stay at Bergwelt Grindelwald. Your comments were shared with our team. We look forward to welcoming you back soon.
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HBK8 wrote a review Jun 2022
London, United Kingdom7 contributions3 helpful votes
+1
All the Staff were great, especially David who took us back and forth to the Terminal and was very informative to make our stay enjoyable! Superb Hotel, lovely spa facilities and the beds were so comfortable and those pillows, best sleep for ages!! 👏🏼👏🏼👏🏼 PS: Great Breakfast too!
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Date of stay: June 2022Trip type: Travelled with family
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 6 days ago
Dear Howard K Thank you so much for giving us a great review. Your special comment for our colleagues was shared with the team. We are glad you really enjoyed our comfortable beds and pillows. Once again we do thank you and we hope to welcome you back soon.
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Jonathan M wrote a review Jun 2022
1 contribution1 helpful vote
This hotel is gorgeous. From the moment you walk in the lobby to your room, however, whoever thought out the "electricity" in the room needs to be fired. We happened to be there in June and it was an unusually warm day for the mountains. The hotel has no air conditioning which is expected, but the room does have a "ventilation system" that offers a little bit of relief. In order to have any power in the room you must insert your room key in slot when you walk in which indicates that there is someone in the room as to not waste electricity. I get it. The ventilation system only runs when the power in the room is turned off. So we had to make the choice of power or ventilation. I paid $600 per night for a "luxury" room and found myself using the flashlight on my phone to use the restroom so we could have a little air flow in the room. And don't expect to be able to charge your computers or phones while you step out of the room....NOPE....but the good news is while you stepped out the ventilation system is working while you are gone. TERRIBLE setup. We stayed in room 109 directly over the patio. The front desk encouraged us at night to open the balcony door to get some relief from the heat in the room. Unfortunately, the restaurant and bar served food and drinks late and the patio was open until about 11:30 pm and it was loud with the balcony door open. But have no fear...we closed the patio door, but had to turn off the tv and electricity to have the ventilation system run. I probably will not be staying at this overpriced hotel again.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 6 days ago
Dear Q987OUjonathanm Thank you for your stay at Bergwelt Grindelwald. Your feedback is really important to us. We do apologize for any inconvenience caused during your visit. Your comment was also discussed with our management team that we can improve our service. The reception team is always welcome to assist you at any time. For your next visit we can note your preference for a higher floor. We would be happy to welcome you back for a second chance to show you our high level of guest service.
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MJCH2013 wrote a review Jun 2022
Hong Kong, China84 contributions75 helpful votes
My wife and I thoroughly enjoyed our stay at the hotel. We stayed for 3 nights, having heard of the hotel through the Hyatt programme. There was some confusion on arrival as our reservation (through Hyatt) had for some reason been cancelled. However, with our sincere appreciation to the Reservations / Reception team, all was resolved very efficiently. We were subsequently shown to a very comfortable room on the 8th floor with excellent views of the Eiger. We were very busy throughout our stay, doing lots of hikes and enjoying the amazing scenery, so had little opportunity to check out the hotel facilities. That said, we thought the breakfast buffet each morning was outstanding with a great choice. I would also comment on the warm welcome each morning from the restaurant staff, and the other excellent cappuccino. In summary, a wonderful stay and a terrific base from which to enjoy the beautiful surrounding countryside. We would definitely return and would recommend the hotel to friends visiting Grindelwald.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Tip: A room on a high floor with a view of the Eiger recommended
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 6 days ago
Dear MJCH2013 We are pleased that your wife and you had a wonderful stay at our resort. It is nice you enjoyed lots of hikes and their amazing sceneries. Your comment about the choice at breakfast was also shared with our team. Thank you so much. We hope to welcome you back soon.
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Nicola W wrote a review Jun 2022
Lausanne, Switzerland5 contributions2 helpful votes
We had a wonderful two day stay with a very friendly and professional staff. The four course menu that we had in our offer was fantastic. Definitely worth a stay and great starting point for many alpine adventures.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Ask for a room with mountain view (the higher the room the better the view)
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 2 weeks ago
Dear 794nicolaw Thank you so much for giving us such a great feedback. We will share your comments with our colleagues. We look forward to welcoming you back soon.
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swissroly wrote a review Jun 2022
London, United Kingdom30 contributions6 helpful votes
We were so impressed by our stay here. The staff are professional, warm and friendly and create a relaxing atmosphere from the word Go. The hotel design is a modern twist on a mountain theme and the rooms (and beds) are super comfortable. The bar service and breakfast buffet are not to be missed!
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Date of stay: June 2022Trip type: Travelled with family
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 3 weeks ago
Dear RolandMinder Thank you for your time to send us a great review after your stay. We have passed on your feedback to our colleagues. It is nice to hear that you enjoyed such a warm and friendly atmosphere at our resort. We look forward to welcome you back soon.
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Tall C wrote a review Jun 2022
3 contributions
Don't hesitate, this is a fantastic hotel. Comfortable modern rooms, high quality design, warm and welcoming staff, a fine breakfast buffet and great cocktails to round off the day. It's set back from the main street, a quiet spot to enjoy the mountain views (also the outdoor jaccuzzi pool) but only a few minutes walk from Grindelwald station and the First cable car. We loved it here and couldn't have been better looked after.
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Date of stay: June 2022
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 3 weeks ago
Dear Tall C Thank you for staying with us at Bergwelt Grindelwald. Your positive comment was shared with our team members. We are glad that you had a fantastic stay and liked our comfortable rooms and our breakfast buffet. Until your next visit with us, we wish you all the best.
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Bonnie09 wrote a review May 2022
1 contribution
We had fantastic stay in this hotel. Everything was clean and well organised. Most we enjoyed spa area. Special thanks is for young receptionist with curly blond hair Jana, who was very friendly, professional and took good care of us. With her positive energy we had immediately better day ☺️ We wish to come back again.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 4 weeks ago
Dear 232gen Thank you very much for staying with us at Bergwelt Grindelwald. We are pleased to hear that you have enjoyed your time and we passed on your special thanks. We look forward to welcoming you back soon.
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Jacques P wrote a review May 2022
Lausanne, Switzerland18 contributions11 helpful votes
The perfectly organised spa is one of the strong assets of Bergwelt - variety of saunas, inside and outside pools, impressively equipped gym. Another one is the kitchen - the tasting menu is refined in tastes and originality. The only trouble at Bergwelt is the really loud music everywhere. And, at least in our double room, the lack of a comfortable writing desk and of lights: it was impossible to read a book in bed, Apart from that, an excellent stay (optimal service).
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Date of stay: May 2022
Value
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Response from Ramona Keller, Guest Services / Front Office at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Responded 29 May 2022
Dear Jacques P Thank you very much for your detailed feedback. It is nice that you have enjoyed your time at the spa area and our culinary menu. We are sorry that you felt the music too loud, most of our guests really enjoy the concept. At the reception we do have our own library side where guests can choose from an interesting selection of books. For your next visit we can definitely organize something for the light. Once again, we thank your time and we look forward to welcoming you soon.
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PRICE RANGE
US$341 - US$530 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernBernese OberlandJungfrau RegionGrindelwald
NUMBER OF ROOMS
90
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Frequently Asked Questions about BERGWELT GRINDELWALD - ALPINE DESIGN RESORT
Which popular attractions are close to BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Nearby attractions include Grindelwald-First (0.2 km), Espresso Bar (0.2 km), and Mont -Bell Grindelwald (0.3 km).
What are some of the property amenities at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Conveniently located restaurants include Avocado Bar, Restaurant and Bar GoldenIndia, and C und M Cafe Bar Restaurant.
Are there opportunities to exercise at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is BERGWELT GRINDELWALD - ALPINE DESIGN RESORT located near the city centre?
Yes, it is 0.4 km away from the centre of Grindelwald.
Are any cleaning services offered at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at BERGWELT GRINDELWALD - ALPINE DESIGN RESORT?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does BERGWELT GRINDELWALD - ALPINE DESIGN RESORT offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.