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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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990 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 706: English reviews
Rancho Mirage, California
Reviewed 27 September 2016 via mobile

I felt this hotel was perfect. They even had hair conditioner, which is hard to find in Europe. The AC never really worked well but we were not uncomfortable. The bed was comfy and there were plenty of pillows. The big deal is that when taking my shower on the morning we left the shower actually flooded over into the...

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Helpful?
Thank April E
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear April, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. We are thankful for every suggestion for improvement from our guests. A continuing enhancement is important to improve our service quality. So please rest assured that I will discuss your mentioned point with the responsible department and...

Berlin, Germany
Reviewed 27 September 2016

Husband travels a lot for business and this is his first choice for Lucerne. We were in room 442 which has a half wall view of the train station and a half of the water. It was a good trade. On the first day we received a large bottle of water, nuts and a beer gratis. The Wifi is great...

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Helpful?
1Thank Marianne H
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Marianne, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for my team and me to read that you enjoyed your stay in the spacious and comfortable Business Class room with its Lake View, all amenities and the comfortable bed, our high-speed Internet,...

London, United Kingdom
Reviewed 26 September 2016 via mobile

First time to Lucerne and it could not have been better. The location is amazing... You can reach the city attractions easily but this is not the best part. Chiara at the reception was awesome!! She was so friendly to me and my family specially when they went downstairs to ask for something without knowing a word of German or...

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Helpful?
Thank Ramon F
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Ramon, Thank you for sharing your great experience with the world. We are pleased to read that you liked the central location, our convenient rooms as well as our best "Yes I Can" service. Our aim is to always please our guests and to see that we reached our goal makes us very proud. It is a pleasure for...

Los Angeles
Reviewed 25 September 2016 via mobile

Hotel is located in great area. Close to to Lake, close to downtown and of course very close to main rail road station. Rooms are ok, not the best. Is quiet and clean but small and very simple. Best thing about this hotel is the breakfast. Is one of the best breakfast I had in all Europe.

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Helpful?
1Thank amirk973
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear amirk973, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a delight for my team and me to read that you enjoyed the very central location of the hotel, the quiet and clean rooms, as well as our delicious Super Breakfast buffet. Our aim is...

Reviewed 24 September 2016

The hotel is walking distance from the train station. The room was nice and spacious. We chose not to include breakfast in our room price, but upon checkout, the person at the front desk was nice enough to let us know about water, coffee, fruits, and cookies which were available to us free of charge. That proved very handy, as...

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Helpful?
Thank Paul T
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Paul, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for me and my team to read that you enjoyed the modern, and spacious room, the central location of the hotel as well as our 'Grab and Run' breakfast from 5 am to...

Portsmouth, New Hampshire
Reviewed 20 September 2016 via mobile

I previously left a bad review over the parking situation and lack of support from the staff on finding alternate overnight parking options. The manager made every attempt to make it ok. Nice hotel. A+

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Helpful?
Thank Mrsmiley2345
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Mrsmiley2345, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. I am pleased to read that my team and I were able to help you find a free parking slot. Our aim is to always please our guests and help them with everything we can. To see...

San Jose, California
Reviewed 19 September 2016

We did a 6 night stay at this hotel. For first 3 nights, we were assigned an accessible room # 537 as the hotel was sold out. This room was terrible. There is no artwork on the walls, the furniture is badly designed and it's hard to use. For the next 3 nights we moved to a lake view room...

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Helpful?
Thank Rob D
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Rob, thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. I am very sorry to hear that your experience did not meet your expectations. We do always try to fulfill our guest's wishes. We are thankful for every suggestion for improvement from our guests. A continuing enhancement...

Bombay, India
Reviewed 19 September 2016

I had read a lot about the Glass Bathroom walls at the Hotel and had serious reservations on this count. Communicated with a few past reviewers and was informed that not all rooms had this feature - and went ahead and booked a room. A few days prior to departure I emailed the Hotel requesting for a room with a...

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Helpful?
Thank SameerBombay_India
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear SameerBonbay_India, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for my team and me to read that you enjoyed the view of Lake Lucerne from your room, as well as our Super Breakfast with the Asia Corner. We always offer an Asian...

Reviewed 18 September 2016

Within walking distance of the train station and just across the street from the edge of the lake. Perfect Location despite not being "on Lake Lucerne." Hotel staff was friendly and welcoming. Room was clean and nicely appointed. Fantastic breakfast. Would definitely stay here again!

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Helpful?
Thank Robert V
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Robert, thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for my team and me to read that you relished the central location, your room, our delicious Super Breakfast, as well as our 'Yes I Can' service. We are looking forward to welcoming...

Barwon Heads, Australia
Reviewed 18 September 2016

The room itself was very nice, clean, comfortable and spacious. The one issue we did have was with the shower. The shower drain did not drain well and therefore flooded the bathroom floor, also the shower head kept slipping down so washing our hair was an effort - we had to hold the shower head with one hand and try...

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Helpful?
Thank LeanneS3
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Leanne, Thanks a lot for having taken the time to review your stay in Radisson Blu Hotel, Lucerne. It is a delight for my team and me to read that you enjoyed your spacious, comfortable and convenient room. I am really sorry for the incovenience with your shower during your stay. This is absolutely not our standard. As one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €136 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
27 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wish I could advise. The hotel was booked through a third party.”
 of 5 bubbles TammyandBobW, 29 Oct 2016 | Read review
“some rooms have a river view”
 of 5 bubbles DavidAugust, 28 Oct 2016 | Read review
“Request a lake view. Worth the cost.”
 of 5 bubbles dansU7757HF, 19 Oct 2016 | Read review
“Ask for a room which overlooks the lake, or city. My colleague had a room which looked into a wall.”
 of 5 bubbles 303colinr, 1 Oct 2016 | Read review
“442 has water view”
 of 5 bubbles MarianneH55, 27 Sep 2016 | Read review
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