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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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1,027 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 730: English reviews
Mumbai (Bombay), India
Reviewed 10 December 2016

When you arrive in Switzerland and reach Lucerne directly, no better place then Radisson for a lovely stay and getting familiarised with surroundings. Excellent accessibility to the train station (just a distance of 5-7 minutes on foot), and then the main attractions around 10 minutes by walking.... Cosy, comfortable... Very service oriented!!!

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Helpful?
1Thank IshAnu
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear IshAnu Thank you very much for having taken the time to write a review about your recent stay in the Radisson Blu Hotel, Lucerne. We are pleased to read that you enjoyed your stay in our centrally located hotel and that you felt comfortable. It is always a pleasure to please our guests with the best "Yes I Can"...

Minneapolis, Minnesota
Reviewed 9 December 2016

RB in Lucerne is a ideally located hotel just adjacent to the train station. This makes it ideal for anyone visiting the city. Having said that, Lucerne is not a large city so you are not likely to be far from anything. Nevertheless, this is a will situated hotel.\ There are no nice views, being it is next to a...

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Helpful?
Thank BilalMasood
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear BilalMasood Thank you very much for having taken the time to write such an honest feedback about your stay in the Radisson Blu Hotel, Lucerne. Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. Our aim is always to please our guests. We highly apologize...

Reviewed 8 December 2016 via mobile

I loved this hotel , easy check in , very friendly staff to all nationalities. You feel very welcomed when you enter the hotel . They offer parking for your car . The hotel is some how close to everything, we were walking to the center of this area . Book in this place and you'll enjoy your stay for...

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Helpful?
Thank Anwaar a
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Anwaar a Thank you very much for having taken the time to share your positive experience in the Radisson Blu Hotel, Lucerne with us. It is a pleasure to read, that you enjoyed especially our "Yes I Can" service and you felt very welcome in our centrally located hotel. We are looking forward to welcoming you again in Lucerne....

Mumbai (Bombay), India
Reviewed 8 December 2016

Hotel has all modern amenities but its bathroom has sliding doors which don't close fully and it has a opaque see through glass on the outer wall and if you are standing and showering in the tub and the lights are on someone sitting in the room can see your outline clearly. So if you are travelling with kids or...

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Helpful?
Thank traveljenie
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear traveljenie Thank you very much for having taken the time to share your experience in the Radisson Blu Hotel, Lucerne with us. At the moment we are planning a renovation and all our rooms, as well the bathrooms will get refurnished in the near future. It is as well possible to book a Lake View room in our hotel...

Helotes, Texas
Reviewed 5 December 2016

Excellent location adjacent to main train station. Large rooms but felt like I was staying in an IKEA store. Restaurant expensive even for Switzerland standards. two cups of tomato soup and one club sandwich cost nearly $70.

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Helpful?
Thank JimSwigart
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear JimSwigart Thank you very much for having taken the time to evaluate your stay in the Radisson Blu Hotel, Lucerne. We are happy that you enjoyed especially our central location. At the moment we are planning a renovation and all our rooms will get refurnished. Our prices are normally average prices for a 4-5 star hotel in Lucerne. Personally,...

Geretsried, Germany
Reviewed 11 November 2016

Stayed there for one night, very modern hotel, nice staff. The rooms are spacious, the location is a bit strange (right next to the cargo area of the railway station). Breakfast does not match the expectation you might have for a Radisson hotel.

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Helpful?
Thank rsandner
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear rsander, We are delighted to read that you enjoyed your stay, especially our spacious rooms and our friendly 'Yes I Can' service. I am very sorry to hear that your breakfast experience did not meet your expectations. Rest assured, that I will discuss this point with my F&D Manager. I still hope to welcome you again in Radisson Blu...

Orlando, Florida
Reviewed 9 November 2016 via mobile

We booked a post-Viking River cruise extension trip following our Rhine River cruise and this is the hotel used. The hotel room is very modern - the bathroom is enclosed in frosted glass which leaves little privacy. After the coziness and comfort of our river cruise suite, this hotel left us cold. Fortunately the staff was very nice. The hotel...

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Helpful?
Thank Misty J
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Misty J, thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. I am sorry to hear that you felt not so comfortable in our spacious rooms. However, my team and I are very pleased to read that you enjoyed our 'Yes I Can' service. We still hope...

Turin, Italy
Reviewed 9 November 2016

Hotel is nice, prices are adequate to Luzern 4 star hotel. Services are not cheap (restaurant, minibar, garage, etc.). Plus: clean, gym included, room with view on the lake are nice. Minus: Tv system with no italian channels (where all other hotels in luzern have), rooms with view on the street or on the train station are not so nice...

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Helpful?
Thank AlexDani
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear AlexDani, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for us to read that you enjoyed the included gym and saunas as well as the view of Lake Lucerne. Normally, we have on our TV's at least 8 TV channels in Italian...

Luzern, Schweiz
Reviewed 8 November 2016 via mobile

I just attended a business meeting at this Radisson Blue. Therefore, I can only judge this service, not the hotel though: The conference rooms were great and the welcome of the Radisson staff warm and attentive. The snack buffet was sumptuous and the quality good. The lunch at their restaurant was of good quality, nothing too fancy though - the...

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Helpful?
Thank burettora
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Burettora, Thank you very much for having taken the time to write this review about your recent business meeting in Radisson Blu Hotel, Lucerne. It is a pleasure for us to read that you enjoyed the conference room itself, the coffee break, and also our welcoming 'Yes I Can' service. Our aim is to always please our guests to...

Folsom, California
Reviewed 29 October 2016

The location of the Radisson Blu Hotel, Lucerne was fine. Lucerne is a very walk-able city and we were right next to boat docks and the train/bus station. The staff at this hotel was very nice and helpful. The bad part of this review is the room itself. The room looked extremely worn and unclean. I found one hairball and...

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Helpful?
Thank TammyandBobW
M_Conzelmann, Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear TammyandBobW, Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it is positive or negative. We are thankful for every suggestion for improvement from our guests. A continuing enhancement is important to improve our service quality. So please rest assured that I will discuss your mentioned point concerning the cleanliness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €137 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
29 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
“The rooms are fine at least the ones with a view of the alps. The others overlook nothing.”
 of 5 bubbles traceys618, 28 Dec 2016 | Read review
“complain loudly when the room doesn't suit your needs”
 of 5 bubbles opsdirector2, 24 Dec 2016 | Read review
“Corner Rooms were quite big and Sunny”
 of 5 bubbles Richat21, 22 Dec 2016 | Read review
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