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Altstadt Hotel Le Stelle Luzern

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Hirschenplatz 3, Lucerne 6004 Switzerland
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About

#50 of 71 hotels in Lucerne
Location
Cleanliness
Service
Value
CHECK IN / CHECK OUT AND BREAKFAST AT THE ALTSTADT HOTEL KRONE LUZERN - WEINMARKT - 6004 LUZERN The Altstadt Hotel Le Stelle Luzern is located in the pedestrian and cobblestone zone of Luzern. For the arrival and departure, guests with a car are allowed (also taxi) to drive in front of the hotel for unloading. Public parking garages are located nearby. The Altstadt Hotel Le Stelle Luzern offers its guests exclusive valet parking for CHF 27.00 per night. The front desk of the Altstadt Hotel Le Stelle Luzern is at the Altstadt Hotel Krone Luzern and on duty from 06:30 until 23:00. The check in after 23:00 takes place at the Hotel des Balances, just across the square. The Altstadt Hotel Le Stelle Luzern is not suitable for disabled guests and wheelchair users. NO ELEVATOR FROM THE GROUNDFLOOR.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Wifi
Breakfast buffet
Baggage storage
Currency exchange
Non-smoking hotel
Room features
Safe
Wake-up service / alarm clock
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, German
145Reviews3Q+A20Room tips
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Chelsea R wrote a review Jan 2020
Melbourne, Australia372 contributions60 helpful votes
+1
I had a lovely stay. I had an attic room. The bathroom is very modern and hot water pressure was perfect. The room was clean. It was an attic room with those pillar thingies on the side, not an issue for me, you just stay away from them, it was fine. But I would not recommend that particular room for an above-average tall person. Wifi worked perfectly. The bathroom was very very modern and clean, my kinda bathroom. For the price that you pay, you cant beat the hotel’s central location. I walked casually to Lucern main station in approx 7 minutes. You can walk to most places around central Lucern easily. Two supermarkets are conveniently located by the train station. The “industrial” lift that several people whinge about is perfectly fine, it works well and gets the job done. Thank you for the pleasant stay
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Date of stay: January 2020Trip type: Travelled solo
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giannis f wrote a review Nov 2019
28 contributions38 helpful votes
I booked a room for one night, (room 361) If I remember right was on the fifth floor an attic room. Well first impression was (what the f... Is this) You can hardly walk without to crash on the Ceiling. Bathroom was nice. The whole night I could here the water from central heating making noises...I couldn't rest at all. This room is not to been given and for the price you ask. The funniest in all is that I was abit lucky and got a deal on my booking to pay less than normally they charge. Ah...and the will charge you an extra fee 8 sfr cause of taxes ....while in booking was clearly explained no extra fees or taxes.
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Date of stay: November 2019Trip type: Travelled solo
3 Helpful votes
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Andrea wrote a review Oct 2019
11 contributions2 helpful votes
It was a bit confusing finding this hotel, as the check in desk is located in a completely different building, on an adjacent town square. The desk is manned for limited hours, and the friendliness of the front desk was mediocre at best. When we arrived in our room, it was a lovely little efficiency on the second floor--right next to their restaurant. There was a little kitchenette and a nice sized fridge. However, there was a sign next to the kitchenette instructing the guest not to use any of its features (eg: stove top), lest they wish to pay a hefty fine. There was also a really noisome odor that we just could not shake, regardless of opening all the windows and circulating the air with the provided fans. I looked everywhere for its source but couldn't find it. It's the only place I've ever stayed where an ODOR actually kept me awake at night! Other than those items, the rooms seemed clean, and there was plenty of space to move about. The bathrooms were nice, and there were adequate provisions. We had a view overlooking the square, and across from some historic buildings. In the morning, we awoke to a parade traveling through the square--all quite engaging.
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Date of stay: June 2019
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Andre wrote a review Oct 2019
2 contributions
Great location, less than adequate in all other areas. When we arrived at midnight we found the hotel locked up with a sign on the door to walk about a city block to another hotel for check-in. Since it was raining and I was on crutches with my luggage in tow and had gone to the extra expense of a taxi to take me directly to the hotel, I was not too happy about trying to hobble over to another location with no assistance and no forewarning. After walking to the other Hotel Kroner that one was locked up too and the man that answered the bell was not helpful and hung up on us. He then appeared behind us (carrying an umbrella for himself) after a few minutes to walk us to a third location for check-in. After checking in finally we had to walk back to the original hotel in the rain on crutches with no assistance to let ourselves into the hotel. After climbing a narrow staircase, the lift was industrial and you had to keep holding the button down to get to your floor. Then the room was very basic and not that clean. The glass walls of the bathroom and shower were filthy, the shelves above the fridge were dirty, walls dirty and marked up, and the floor was dirty. The bed was hard as a rock - the floor may have been more comfortable if it had only been clean. The pillow was huge and went totally flat under your head. In Oct. the room was quite chilly and I had to go ask for another blanket at the desk of the Kroner hotel the next day because there are no phones in the rooms to ask the desk of either of the other hotels to request assistance. Breakfast was mediocre at the Kroner. The best part of our stay was the decent cappuccino's at breakfast and the fabulous location and view.
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Date of stay: October 2019
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Room Tip: Choose a different hotel.
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Bdrake wrote a review Sep 2019
Bloomington-Normal, Illinois17 contributions3 helpful votes
For my wife and I’s first trip to Europe we decided to pick places to stay based solely on location. This was a good pick for that as this hotel is right in the middle of a main part of the town with easy access to lots of sights, places to eat and people all around. The hotel did not have very many amenities, it was a bit dirty, and the room was barely big enough to put our bags on the floor. The reception for the hotel was actually in a different building and the instructions for check in could have been improved. The staff wasn’t very friendly at check in and so we were a bit put off. Overall the location was hands down the best feature and for that reason we would probably stay here again.
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Date of stay: October 2018Trip type: Travelled as a couple
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PRICE RANGE
US$94 - US$223 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
10
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Frequently Asked Questions about Altstadt Hotel Le Stelle Luzern
Which popular attractions are close to Altstadt Hotel Le Stelle Luzern?
Nearby attractions include Lake Lucerne (0.4 km), Old Town Lucerne (0.04 km), and Chapel Bridge (0.2 km).
What are some of the property amenities at Altstadt Hotel Le Stelle Luzern?
Some of the more popular amenities offered include free wifi, breakfast buffet, and baggage storage.
Is parking available at Altstadt Hotel Le Stelle Luzern?
Yes, valet parking is available to guests.
What are some restaurants close to Altstadt Hotel Le Stelle Luzern?
Conveniently located restaurants include Restaurant La Cucina, Restaurant Balances, and Pastarazzi Spezialitaten & Take Away.
Is Altstadt Hotel Le Stelle Luzern located near the city centre?
Yes, it is 0.4 km away from the centre of Lucerne.
Which languages are spoken by the staff at Altstadt Hotel Le Stelle Luzern?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Altstadt Hotel Le Stelle Luzern?
Many travellers enjoy visiting Museggmauer (0.2 km), Nadelwehr (0.2 km), and Town Hall (0.08 km).