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Hotel Alpina Luzern

Traveller (92)
Room & Suite (68)
Dining (1)
About
Location
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Hotel *** ALPINA Lucerne at top location, next to the train station Lucerne and the KKL Culture and Convention Centre (no taxi needed), in the center, by the lake, the famous Chapel Bridge, the tourist sites, the old town and only 3 minutes from the fair Allmend Lucerne. 36 rooms with shower/bath, toilet, hairdryer, telephone, safe, free W-LAN, Sat-TV and radio. On the rooftop of the Hotel MONOPOL, right next to the Hotel ALPINA, is the elegant lounge bar SUITE, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis. The 3-star Hotel ALPINA Lucerne is a cozy, comfortable and reasonably priced city hotel. Please note that between 1 November and 31 March, check-in takes place at Hotel Monopol (Pilatusstrasse 1), directly next to Hotel Alpina Luzern. Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel).
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
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410Reviews
168Photos
11Q+A
56Room tips
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Popular mentions
I stayed here on a work trip, and it is very convenient both from a business and also touristy standpoint. The hotel itself is 3 minutes away from the station, and you have great amenities very close by (A Migros is located 2 minutes away, and a McDonald's as well just in case!
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Generally Switzerland is an expensive place to go, but hey, at least I wish to get my money worth!! For roughly EUR250 a night, one can expect something decent, however, all was old and had a musty smell, the bathroom was 80cm by 200cm with an unlockable sliding door, the
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Response from Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern
Responded 3 Oct 2018
Dear DocBueno, Thank you very much for your stay in our hotel *** ALPINA Lucerne and taking the time to give us your valuable feedback. Every comments are very important for us. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Thank you very much for your kind feedback about our location. Our very nice location directly next to the train station (no taxi), in the middle of the center of Lucerne, close to the lake, famous Chapel Bridge, old town and at the most interesting place of Lucerne. Yes, Switzerland is an expensive place. In high season Lucerne, Zurich or Interlaken are very expensive. If you have time book a room in low season, than you get more for low rate. You have booked a normal standard room. If you prefer a bigger room with a bigger bathroom. Please book for next time a new renovated superior. We are very surprised that you will not be satisfied with our delicious cold and warm breakfast buffet. We have a total of 55 different food and 25 different drinks in our offer. We have many good feedback on the breakfast buffet, so we find your comparison a pity and absolutely inappropriate. Once again, we are very sorry that we could not meet your expectations and therefore offer our sincere apologies. It would be great to welcome you back again in our hotel ALPINA Lucerne and we hope you had a safe journey home. Warmest regards, Brigitte Heller, General Manager, NDS HF Hotelmanagement, Dipl. Hotelier-Restaurateur SHV
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Cozy hotel , clean and hygenic bedsheets ,towels and bathroom. Just a short walk from the train station. Convenient central location , the chapel bridge and charming old town are nearby. Receptionist Joy, is very cheerful, friendly and helpful. The buffet breakfast at sister
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Pros: very good location, helpful and courteous staff Cons: we got a very noisy room next to the street, with loud noises from the parties in the bars below throughout the night which made it not possible to have a good night rest after a long day of sightseeing. We made a
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Response from Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern
Responded 3 Oct 2018
Dear Volkyi2005, Thank you very much for your stay in our hotel *** ALPINA Lucerne and taking the time to give us your valuable feedback. Every comments are very important for us. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Thank you very much for your kind feedback about our location. Our very nice location directly next to the train station (no taxi), in the middle of the center of Lucerne, close to the lake, famous Chapel Bridge, old town and at the most interesting place of Lucerne. Unfortunately, our good location is not very quiet in the middle of the town, but is absolutly normally in the middle of the town. We are very happy about our comment that our staff is helpful and courteous. Thank you so much. We are very surprised about bathroom is not well-furnished and only basic amenities. All our rooms have one bath with shower, toilet and some rooms have two sink. In each room, you have shower gel, wash gel and shampoo etc. If you prefer a renovated bathroom, than book a superior room with new renovated bathroom. Once again, we are very sorry that we could not meet your expectations and therefore offer our sincere apologies. It would be great to welcome you back again in our hotel ALPINA Lucerne in a nice superior room and we hope you had a safe journey home. Warmest regards, Brigitte Heller, General Manager, NDS HF Hotelmanagement, Dipl. Hotelier-Restaurateur SHV
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It is always really nice to find that great mix of location, quality, and value in a hotel. That is what I found with Hotel Alpina. Hotel Alpina is older, but clean, good quality, and right in the center of things. It is especially nice to have a hotel close to the train station
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Response from Hotel_MONOPOL_Luzern, Manager at Hotel Alpina Luzern
Responded 20 Sep 2018
Dear Ddsf72, Thank you very much for your stay at the Hotel *** ALPINA Lucerne and taking the time to give us your crucial feedback on TripAdvisor. Our very nice location directly next to the train station (no taxi), in the middle of the center of Lucerne, close to the lake, famous Chapel bridge and the old town is one of a kind. We are glad that you enjoyed your stay at our Hotel *** ALPINA and in Lucerne. Thank you very much for your lovely feedback about the staff and for the cleanness in the room. We would be happy to welcome you again at our Hotel *** ALPINA and we wish you until all the best. Brigitte Heller, General Manager and ALPINA Team
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Blick aus dem Bett
Earplugs foretell noise issues
This is the view from our balcony
Vista dal balcone di una camera.
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12345614
it has a very small elevator from former times... not to say an ancient one
0 votes
do you provide kettle & towels in the room?
Dear Nadiyah Thank you very much for your kind request. We provide in every room towels for each person. Also, we can provide kettles in the rooms, please ask for it at the reception. We are looking forward to welcome you at our hotel. Kind regards, Adrijana Maric Reception
0 votes
What are the checkin timings? We'll reach around 10AM.
Hi Birgitte, thanks so much for the information. Looking forward for the visit.
1 vote
Show all answers
What are the checkin timings? We'll reach around 10AM.
The check in time is 3pm (15:00) Check in is at the Monopol Hotel. The sister Hotel Monopol next to the Alpina. They will keep your luggage at Alpina (if your room is not ready to occupy). You will also find at the Hotel Monopol - the Suite Lounge & Bar on the 7th floor featuring superb views over the city. Guests of Alpina Luzern. The breakfast that is served is very good.
1 vote
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123
"Before I stayed, everyone said it could get a bit noisy. I got a room NOT facing the main street, so it was very quiet"
"Courteous staff and good location of hotel."
"Ask for room away from the street. Street noise on weekends can be bothersome if you're a light sleeper."
"Street side rooms with balcony let you gage the weather and feel the vibe of the city."
"Book elsewhere!"
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12345612
PRICE RANGE
US$125 - US$239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpina hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
36
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