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Room & Suite (69)
Dining (26)
About
#36 of 71 hotels in Lucerne
Location
Cleanliness
Service
Value
Located near the river, in the historical City, close to railway Station, ship terminals,shopping area, lake and museum. our 20 boutique-style rooms and one suite are all non smoking rooms! The house was renovated in 2007 and redesigned in 2016. All our rooms have boxspring beds.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Restaurant
Breakfast buffet
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Room features
Desk
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
170Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
Contact
Furrengasse 19, Lucerne 6004 Switzerland
Name/address in local language
Getting there
Car HireSee all Lucerne car hire
471Reviews13Q+A41Room tips
Reviews
Traveller rating
- 128
- 209
- 88
- 26
- 20
Time of year
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- English
Popular mentions
+1
What an amazing hotel! My stay was Superb. The hotel facilities were great, room fully equipped. The bed was super comfortable, actually the entire room was very cozy, nicely decorated, very well cleaned, all properly disinfected, the fig shower gel is amazing. The location, I couldn’t have asked for a better location, it is in the middle of the old town, you walk outside the hotel and the lake is on the right hand side right in-front of you. The staff were super nice, friendly, smiling and helpful and I mean all of them, including the kitchen staff. Breakfast is nicely done and very fresh as well. I have nothing negative to say about the hotel, I was well treated there, the receptionist saw how tired I was after a long drive from Lugano and she was very patient with us. I definitely stay here again next time.…
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: Well located, you can walk every where and the breakfast is beautiful
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2 Helpful votes
Helpful
Response from Brigitte Modena, Geschäftsführer at Boutique Hotel Weisses Kreuz
Responded 22 Oct 2020
Dear luislake wow this is such a nice review. thank you very much. in this difficult times it is all the more beautiful to receive such a great rating from guests as they recognize how complicatetd it has become for us. Thank you and greetings form Lucerne
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We booked our stay at the Hotel Weisses Kreuz in February, before the COVID-19 pandemic. This trip was meant to be our honeymoon, but as our wedding, it had to be cancelled. Just like the rest of the world, we could not have foreseen these circumstances. Since, we contacted them and kindly requested a refund, our booking being over 2 months away at the time. Out of 5 hotels booked for our trip, all under the same ‘’non-refundable’’ condition (which we thought was highly unusual but that’s what was offered for all), Hotel Weisses Kreuz is the only one who refused categorically to refund us. Others were understanding, compassionate and we will do our absolute best to book with them when we can finally go on our honeymoon, these are: Augusten Hotel Munchen, BNB Belalp in Montreux, Hotel Gasthof Goldener Greifen and Airbnb. Hotel Weisses Kreuz is grossly profiting from our misfortune without having incurred any costs and with ample time to book other patrons. It’s appalling and I would never do business with them.…
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Date of stay: August 2020
Service
Helpful
Response from Brigitte Modena, Inhaber at Boutique Hotel Weisses Kreuz
Responded 11 Aug 2020
Dear MissVan31 wir haben Ihnen mehrere Male geschrieben leider ohne Erfolg. Da es sich um ein non-refundable Angebot gehandelt hatte und dies vor der Coronakrise war und Sie sich dannzumal entschieden hatten nicht zu kommen, sind wir Ihnen entgegen gekommen und haben Ihnen offeriert, dass Sie die Uebernachtung in den nächsten 2 Jahren nachholen können. Vielleicht überlegen Sie es sich nochmals und besuchen uns im nächsten Sommer, unser Angebot steht.
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Warm welcoming, room not too spacious but clean. Centrally located, close to the bridge bars and restaurants. Breakfast with limited choice but still acceptable. At the hotel, available parking cards for 15chf (24h).
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Date of stay: May 2020Trip type: Travelled as a couple
Helpful
Response from Hotel-Weisses-Kreuz, Manager at Boutique Hotel Weisses Kreuz
Responded 28 May 2020
dear 377stefaniac thank you for your lovely review. in this special time we are very happy that you had a nice time staying with us. hope seeing you agin soon
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A cozy, comfy and quiet boutique hotel in Old Town. Basic buffet breakfast with cereals, coffee or tea, juices, yogurt, bread, cold meats and cheeses, hard-boiled eggs. The hotel houses an Italian restaurant serving lunch and dinner which also allows access to hotel reception and rooms. Room 501 is under a dormer and has a private sundeck with partial river view. The bathroom is compact with shower stall under a dormer, so if you are tall you may have to stoop a bit. A 10 min. walk from train station, tho map directions were somewhat confusing--a better route is after crossing Seebrucke bridge, take immediate right on Rathausquai (along river), follow until Da Ernesto's restaurant, and make immediate right just after.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Room 501, under the dormers, has a partial river view and private sundeck.
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Helpful
Response from Hotel-Weisses-Kreuz, Manager at Boutique Hotel Weisses Kreuz
Responded 3 Mar 2020
Liebe Jannas738 herzlichen Dank für diese schöne Bewertung. Es freut uns, dass Sie sich wohl gefühlt haben bei uns. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.
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Excellent location, great staff attention and best cost/benefit rate. In the heart of old Luzern and served by restaurants and walking distance to the main touristic spots. We have chosen a small room, but it was very comfortable and perfect for short stay.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Room Tip: I have chosen the smallest one and it was perfect for a weekend stay.
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Helpful
Response from Hotel-Weisses-Kreuz, Manager at Boutique Hotel Weisses Kreuz
Responded 4 Dec 2019
Sehr geehrte Guagninu es war uns eine grosse Freude Sie bei uns beherbergen zu dürfen. Wir wünschen Ihnen eine gute Heimreise
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PRICE RANGE
US$148 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zum weissen kreuz hotel
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
21
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Claim Your Listing Frequently Asked Questions about Boutique Hotel Weisses Kreuz
Which popular attractions are close to Boutique Hotel Weisses Kreuz?
Nearby attractions include Lake Lucerne (0.3 km), Old Town Lucerne (0.06 km), and Chapel Bridge (0.09 km).
What are some of the property amenities at Boutique Hotel Weisses Kreuz?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Boutique Hotel Weisses Kreuz?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Boutique Hotel Weisses Kreuz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Boutique Hotel Weisses Kreuz?
Conveniently located restaurants include Restaurant La Cucina, Restaurant Balances, and Pastarazzi Spezialitaten & Take Away.
Is Boutique Hotel Weisses Kreuz located near the city centre?
Yes, it is 0.4 km away from the centre of Lucerne.
Are any cleaning services offered at Boutique Hotel Weisses Kreuz?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Boutique Hotel Weisses Kreuz?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Boutique Hotel Weisses Kreuz?
Many travellers enjoy visiting Museggmauer (0.3 km), Nadelwehr (0.2 km), and Town Hall (0.04 km).