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      Palace Luzern

      1,077 Reviews
      #2 of 68 Hotels in Lucerne
      Haldenstrasse 10, Lucerne 6002, Switzerland
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      6/8/2017 7/8/2017
      US$572
      US$469
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      SAVE US$103
      US$474
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      US$474
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      Orbitz.comUS$468
      Expedia.comUS$468
      CancelonUS$572
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (984)
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      Travellers' Choice award winner
      Traveller (471)
      Room & Suite (333)
      Dining (129)
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      Overview
      4.5
      1,077 reviews
      • Excellent78%
      • Very good15%
      • Average5%
      • Poor1%
      • Terrible1%
      Travellers talk about
      “marlin restaurant” (11 reviews)
      “lake view” (49 reviews)
      “five star hotel” (15 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Bar/Lounge
      Fitness centre
      Concierge
      Pets Allowed
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Butler Service
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
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      Similar hotels
      See all 68 hotels in Lucerne
      Hotel Schweizerhof Luzern
      585 reviews
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      Art Deco Hotel Montana Luzern
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      Hotel des Balances
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      Hotel des Alpes
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      Rooms
      6 Aug7 Aug
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,077)
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      1 - 5 of 682 reviews

      Reviewed 4 days ago via mobile
      Amaaaaaaaaazing

      Had amaaaaaaaaaaaazing experience. I can tell every thing in this hotel was more than super, the staff, the service, location ... just anything you can think about, i will directly tell super excellent. Will always be my selection when going again to Luzern.More

      Thank amoono
      Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 4 days ago

      Dear amoono Thank you very much for your stay and for your wonderful feedback on this platform. I am very happy that you had a great time at beautiful Lucerne and it is with huge pleasure that I will share your comment with my colleagues....More

      Reviewed 5 days ago via mobile
      Comfortable stay

      The rooms were very clean, the location is great (you get great views of the city or the lake), staff is friendly but could be more helpful. The only downside to it is the old furniture. For me personally, I would prefer more updated interior.More

      Thank RMSRD
      Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 4 days ago

      Dear RMSRD Thank you very much for choosing the Palace Luzern for your stay. I am happy to learn that you enjoyed your time at Lake Lucerne as well as your nice room. I appreciate your feedback and I would be very happy to welcoming...More

      Reviewed 6 days ago via mobile
      One night on way from Zurich to Interlachen

      Landed Zurich 10:35, train to Lucern in time for lunch near the bridge. Really nice hotel. Unbelievable setting, big comfortable room with all sorts of little comps, i.e. chocolate, coffee, beer, pop, chocolate, fruit, pastries, nuts, wine and more. Price is high, but worth it....More

      Thank Midwest R
      Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 5 days ago

      Dear Midwest R I thank you very much for your stay with us and your nice feedback on this platform. I am happy to hear that you had a great time at the PALACE LUZERN and that you have enjoyed the service, your room with...More

      Reviewed 6 days ago
      Conflicted and Confused

      I booked a four night stay three months in advance via the hotel's website. We decided to go for the Deluxe Double based on the hotel's website, which clearly shows a balcony with a small table and two chairs. Upon arrival, our "balcony" was a...More

      Thank hannahandhailey
      Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 5 days ago

      Dear hannahandhailey Thank you very much for choosing us during your stay in Lucerne. I am very happy to learn that you were satisfied with our friendly and helpful service as well as our refreshing products. On the other hand I am very sorry to...More

      Reviewed 1 week ago via mobile
      "Nice Place To Stay"

      The Palace Hotel is a nice place to stay because the service is really friendly and the outside of the hotel looks really nice. We stayed in the Junior Suite and the room is really spacious and that it even has a balcony and the...More

      Thank _IgniousIrene_
      Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 6 days ago

      Dear IgniousIrene_ Thank you very much for staying with us at beautiful Lake Lucerne! We are excited to learn that you enjoyed your stay and that we were able to make your stay a memorable one. With pleasure I will share your experiences with the...More

      Similar hotels
      See all 68 hotels in Lucerne
      Hotel Schweizerhof Luzern
      585 reviews
      #1 of 68 hotels in Lucerne
       
      Art Deco Hotel Montana Luzern
      1,777 reviews
      #3 of 68 hotels in Lucerne
       
      Hotel des Balances
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      Hotel des Alpes
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      About
      Awards & Recognition
      Travellers' Choice2017 Winner
      Certificate of Excellence
      Amenities
      • Top amenities
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Business Centre with Internet Access
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Airport Transportation
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Spa
      Details
      • Price range
      • US$385 - US$670 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #2 Romantic Hotel in Lucerne
      • #2 Luxury Hotel in Lucerne
      • #3 Family Hotel in Lucerne
      • #4 Business Hotel in Lucerne
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Smoking rooms available ,
      • Family Rooms
      • Number of rooms
      • 129
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Orbitz, Cheap Tickets, Travelocity, Agoda, TripOnline SA, Booking.com, Cancelon, Hotwire, getaroom.com, HotelQuickly, Evoline ltd and HRS so you can book your Palace Luzern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Switzerland >
      • Canton of Lucerne >
      • Lucerne
      • Also Known As
      • Palace Luzern Lucerne ,
      • Palace Luzern Hotel Lucerne
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      All photos (984)
      Full view
      Traveller (471)
      Room & Suite (333)
      Dining (129)
      Pool & Beach (15)
      Hotel & Grounds (390)
      Bathroom (18)
      Business Centre & Event Rooms (1)
      Nearby
      Nearby HotelsSee all 68 hotels in Lucerne
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      Nearby Restaurants
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      200 reviews
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      SCALA RESTAURANT - Art Deco Hotel Montana
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      Nearby Attractions
      Lake Luzern
      3,950 reviews
      .80 km away
      Dying Lion of Lucerne Monument
      3,192 reviews
      .76 km away
      Lucerne Station
      982 reviews
      .90 km away
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      .80 km away
      Ask a question
      Questions & Answers
      See all 25 questions
      pulubeekuno
      4 June 2017|
      Answer Show all 3 answers
      Response from Bill L | Reviewed this property |
      There are many rooms available overlooking the water. Just request it.
      0
      Votes
      walter g
      21 May 2017|
      Answer Show all 3 answers
      Response from Bill L | Reviewed this property |
      220
      0
      Votes
      Amanda Z
      2 May 2017|
      Answer
      Response from PalaceHotelLuzern | Property representative |
      Dear Amanda Z Thank you for your inquiry. Check in Time is 3pm and Check out Time 12am. I hope to welcoming you soon at the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager
      0
      Votes
      Google Translation
      Room Tips
      "Deluxe rooms don't necessarily have sit-on balconies."
      Read review
      "Spring for a lake view!"
      Read review
      "If you can afford to stay here, go that extra bit more for a room overlooking the Lake Luzern"
      Read review
      "Ask for a lake facing room"
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