Palace Luzern
1,156 reviews
#5 of 71 Hotels in Lucerne
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Haldenstrasse 10, Lucerne 6006 Switzerland
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About
#5 of 71 hotels in Lucerne
Location
Cleanliness
Service
Value
The Hotel Palace Luzern will present itself in a new light in the summer of 2020. We would like to use the opportunity to say thank you for your loyalty and trust in our Palace Luzern. This is not farewell or goodbye but rather a see you soon!
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Location
Full view
89Good for walkers
Grade: 89 out of 100
14Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
Contact
Haldenstrasse 10, Lucerne 6006 Switzerland
Name/address in local language
Getting there
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1,156Reviews26Q+A100Room tips
Reviews
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This is a beautiful hotel with amazing views right on Lake Lucerne. My room opened up with a small balcony right on the lake. It’s pretty expensive but if you’re looking for a nice view and a good location you can’t beat this
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Date of stay: June 2017Trip type: Travelled solo
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Beautiful hotel on the lake. The room was spacious, clean, comfortable and quiet. Staff were responsive and friendly. We were a little concerned when escorted to our room and advised that the A/C only came on at a certain temperature, but relieved to hear they could adjust it if needed.
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Date of stay: May 2017Trip type: Travelled as a couple
Value
Service
Sleep Quality
Helpful
We stayed at the Palace Hotel in Lucerne in Oct. of 2017 and were disappointed in our stay there. Our room had a nice view but our balcony adjoined others which made it unsafe to leave our windows open at night. We had to wait for over 1/2 hour for our luggage to arrive in our room because of a large group that was leaving as we arrived. The carpeting in our room was old and worn and the room felt dark and outdated. Our king bed was just two twins pushed together. We were told there was no self-parking nearby but we found a place close by that charged much less that the hotel. The location was good, within walking distance of the things we wanted to see but I would choose another hotel next time.
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Date of stay: October 2017Trip type: Travelled as a couple
Value
Rooms
Service
Helpful
Stayed here for a few days during spring break. This was our first stop of four and wanted to stay in the heart fo the city. Its right on the boardwalk and walking distance to the city. Get a room with view and you will not be disappointed. Staff was very attentive and helpful. Its a little pricey the views are worth it. You can catch all boat tours from the hotel and plenty of shopping nearby. We the family which is more than enough room for a family of four. Breakfast is a typical european breakfast buffet and the service was great. We didn't eat dinner at the hotel, but we did have room service which was fine.
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Date of stay: March 2017Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Room Tip: get a room overlooking the water
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Helpful
It was my return stay at the palace but this time with kids and not as a couple The staff is ok specially some in in room dining and the higher team has no control over rooms are nice but require renovation view are the best avail in Lucerne restaurants bar and cigar rooms are nice
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Date of stay: June 2017Trip type: Travelled with family
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ALSO KNOWN AS
palace luzern lucerne, palace luzern hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
148
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Claim Your Listing Frequently Asked Questions about Palace Luzern
Which popular attractions are close to Palace Luzern?
Nearby attractions include Hofkirche (0.4 km), Grand Casino Luzern (0.2 km), and Nationalquai (0.2 km).
What are some of the property amenities at Palace Luzern?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Palace Luzern?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Luzern?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Palace Luzern?
Conveniently located restaurants include Restaurant Olivo, Jialu National, and SCALA RESTAURANT - Art Deco Hotel Montana.
Are there opportunities to exercise at Palace Luzern?
Yes, guests have access to a fitness centre during their stay.
Does Palace Luzern have an airport shuttle?
Yes, Palace Luzern offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palace Luzern?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palace Luzern?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.