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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
This is indeed a 5-star hotel. Overlooking Lake Lucerne the views are breathe taking.
Our room was well appointed, the bed extremely comfortable. Buffet breakfast was a feast! If you can get a good room rate, go for it! Everything in Switzerland is pricey!
We stayed at the Palace for 2 nights and while the hotel is a very beautiful old hotel, it was the staff that made our stay so memorable. Check in was effortless, the room emaculate, the location outstanding! The included buffet breakfast is second only...More
This is a grand hotel. Indeed its presence on Lake Lucern is classic. Our room was lovely , balcony lake view, fully functional including good air conditioning in 90F / 31 C summer weather. All services: reception, Concierge ( excellent arrangements on our first visit...More
Superb hotel, stunning view from our room overlooking the Lake. Great service, excellent location - short walk into the city. Great walk in either direction from the hotel around the Lake. Enjoyed both Dinner & breakfast at the Hotel - both memorableMore
Thank meghie2017
Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 3 days ago
Dear meghie2017
Thank you very much for your stay at the Palace Luzern and for your kind words. I am more than happy that you have enjoyed your time at Lucerne and that you keep good memories about it. With pleasure, I will forward your...More
My husband and I stayed there several days ago for two nights. We had a lakeside room, with balcony. Reception check in process was welcoming, front desk staff gave us a brief tour of the hotel and showed us to our room, explained the amenities...More
Thank gharrin946
Response from PalaceHotelLuzern, Manager at Palace LuzernResponded 3 days ago
Dear gharrin946
I thank you very much for your stay with us and your great feedback on this platform. I am happy to hear that you had a great time at the PALACE LUZERN and that you have enjoyed the service as well as our...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$379 - US$650 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Luxury Hotel in Lucerne
#2 Romantic Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
Room types
Suites ,
Non-Smoking Rooms ,
Smoking rooms available ,
Family Rooms
Number of rooms
129
Reservation Options
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We booked through Viking cruise and would like to know about the rooms with a view. Preferably of the lake. Expected arrival day August 2, 2017. Thanks. Mr. &Mrs.Q
4 June 2017|
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Response from Crcb | Reviewed this property |
We also booked through Viking as an extension to our Amsterdam-Basal trip. We were assigned a 5th-floor corner room at the Palace Hotel, which was amazing. We were overlooking the lake, and had three walk-out balconies... More
We also booked through Viking as an extension to our Amsterdam-Basal trip. We were assigned a 5th-floor corner room at the Palace Hotel, which was amazing. We were overlooking the lake, and had three walk-out balconies. There were push-button shutters to cover the windows, but who wants to block that amazing view? They also provided binoculars and a map to identify what you were seeing. I believe everyone on our trip ended up with a lake-front room, although not everyone had walk-out balconies. I saw one of the other rooms, and it was smaller than ours but still had the sane gorgeous lake view.
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walter g
Are you set up for 110 or 220 volt electric in rooms.
21 May 2017|
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Response from Crcb | Reviewed this property |
220 volts so you need a converter
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Amanda Z
What time is check in and check out?
2 May 2017|
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Response from PalaceHotelLuzern | Property representative |
Dear Amanda Z
Thank you for your inquiry. Check in Time is 3pm and Check out Time 12am. I hope to welcoming you soon at the shores of Lake Lucerne.
Best regards
Raymond Hunziker
General Manager
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Room Tips
"All the rooms are quiet. Never heard a sound all night. The bed was very comfortable."
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