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Grand Hotel National

Hotels.comUS$358*
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#20 of 68 Hotels in Lucerne
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Hotel National
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396 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Katy, Texas, United States
Reviewed 4 May 2014

This review is not really about the hotel but the outdoor restaurant called the Terrace at the National Hotel. It was the best meal we had in Lucerne. A nice salad, a bowl of vegetable soup and a wienerschnitzel topped off with an apple strudel. It was amazing. The wait staff was friendly and overlooked our lack of German. It...

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Helpful?
1Thank Ronald B
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear Ronal B Thank you for your taking the time you write a review on Tripadvisor about your experience on our Lakeside Terrace. The National Terrace Team as well as our kitchen crew were more than happy to hear that you enjoyed your time with us and we hope to welcome you back to the GRAND HOTEL NATIONAL one time...

New York City, New York
Reviewed 26 April 2014

Coming from busy Paris with a 6 hour jet lag, one would want to catch up on rest and relaxation. This hotel was perfect for that! Getting to the hotel is as easy as can be. Once you walk out of the train station, you head over the bridge and the hotel is a short walk to your right. It's...

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2Thank kimberly p
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear Kimberly p Thank you very much for taking the time to share your experience at our hotel here on Tripadvisor. It is always our great pleasure to hear that our guests enjoyed their stay with us. The location of the GRAND HOTEL NATIONAL is just perfect to enjoy your time in Lucerne. It is close to the train station...

WINDSOR,UK
Reviewed 30 March 2014

We just returned from a wonderful weekend in the beautiful Lucerne. Could not fault this wonderful hotel. The staff were both attentive and very friendly. The interior design is quite exceptional and the splendour of this beautiful property has been very expertly preserved by its owners which is to be commended. The hotel's location alongside the lake offers perfect convenience...

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Helpful?
1Thank CBB99
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear CBB99 We thank you very much for your fantastic feedback about your stay at our hotel. It is a great pleasure to hear, that you had a wonderful time at the GRAND HOTEL NATIONAL. We are very happy that you enjoyed the central location of the hotel alongside the lake and liked the interior design of the hotel rooms...

Orlando, Florida
Reviewed 10 February 2014

While traveling around Europe dropped into Lucerne without a reservation. It was a short 5 minute walk from the train station. I was so nicely greeted at the front desk with a warm welcome and offer of a welcome drink. The desk assistant escorted me directly to my room, and explained the exquisite history of the hotel. They surprised me...

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4Thank Floridafunsun
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear Floridasunfun With great pleasure we read your positiv feedback and thank you very much for taking the time to share your experiences here on Tripadvisor. The GRAND HOTEL NATIONAL, first opened in 1870, is the oldest Grand Hotel in Lucerne and we still do our best not just to meet but to exceed our guests expectations. The old charme...

Geneva, Switzerland
Reviewed 13 January 2014

I just spent a weekend at this hotel. I booked it as a surprise to my boyfriend. Despite booking a city-view room, we were pleasantly informed on site that we got a free upgrade to a lake-front junior suite. The room was astonishing: classy, elegant, spacious, with a huge bathroom featuring both a shower and a bath, a big balcony...

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2Thank Federica_C_1983
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear FedeC83 With great pleasure we read your comment regarding your recent stay with us and are more than happy to hear that you have enjoyed your time in Lucerne. It is always fantastic to get such a great feedback especially when we can not only meet but exceed your expectations. Your nice comments regarding our staff at the front...

Stavanger, Norway
Reviewed 4 January 2014

I had booked a room for one night at the Grand and as it was winter, I decided not to splurge on the lakefront room as I figured we wouldn't spend time on the balcony anyways. When we pulled up, I was a little disappointed to see the back of the property covered in scaffolding but we were both pleasantly...

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1Thank JJReid1030
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear JJReid1030 First of all we thank you for your great review on Tripadvisor. It is always our pleasure to see that our guests enjoyed their stay with us and that espacially the little things are go down well such as the binoculars in all our Lake view rooms as well as the personal letter by our General Manager. We...

Jerusalem, Israel
Reviewed 19 November 2013

I had a fabulous time here - Lucerne is beautiful and the lake views from the hotel room are outstanding. The hotel has old world charm, the room was beautiful and spacious, with all of the ammenities I would want. I would definitely stay here again!

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1Thank Simenora
Christoph S, Sales Executive at Grand Hotel National, responded to this review

Dear Simenora We highly appreciate your comment on Tripadvisor and thank you for taking the time to share your experiences at the GRAND HOTEL NATIONAL. It is great to read that you enjoyed your stay wit us and were happy with the size of the room as well as the stunning view over the Lake of Lucerne and the mountains....

dubai
Reviewed 25 October 2013

we stayed at the hotel in October 2013 in a sea view room. The views from the room were really fabulous and since the hotel is directly on the lake with no road between the lake and the hotel, you can just step out of the hotel and stroll on the lake promenade. Within a few minutes on foot you...

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Thank DubaiIbnbattuta
Nina S, Leiter Gästebetreuung at Grand Hotel National, responded to this review

Dear Dubailbnbattuta Thank you very much for your feedback about your time at the Grand Hotel National. We are pleased to hear, that you have enjoyed your stay with us, especially the location and our service. It would be our great pleasure to welcome you back to Lucerne soon and wish you in the meantime all the best and nice...

Scottsdale, AZ
Reviewed 13 October 2013

Four of us (wife, son, daughter-in-law and I) stayed at this property in September (9/19 - 9/23), where my wife and I had stayed twice before. It is a beautiful location and property well worth the 5 Star rating. The rooms are excellent and very clean. The view from our rooms of the lake was outstanding. The employees were great...

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Thank airforcecolonel
Nina S, Manager at Grand Hotel National, responded to this review

Dear Airforcecolonel Thank you very much for taking your time to write a report about your stay at the Grand Hotel National. We are more than happy to hear, that you have enjoyed your stay with us and especially liked the view from your room, location of the hotel and service from our employees. It would be our great pleasure...

potomac, md
Reviewed 10 September 2013

I found out after I stayed at this hotel that the city view rooms are not air conditioned. When we checked in and the front desk person took us to our room she said the room had AC. She even showed us how to turn it on. We found out after that its just recirculated air. Apparently the small print...

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Helpful?
1Thank builderlenore
Nina S, Manager at Grand Hotel National, responded to this review

Dear Lenore Thank you very much for taking the time to write us your feedback about your stay at the GRAND HOTEL NATIONAL. As mentioned in your comment it is correct, that all our lake view rooms are air conditioned and all our city view rooms are equipped with an air circulation system. This year we had an exceptional hot...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Padrino
Restaurant Padrino
Cuisines: Italian, European, Mediterranean
Restaurant 1871
Restaurant 1871
Cuisines: European, Swiss, Central European
NATIONAL BAR
NATIONAL BAR
Cuisines: Bar, International, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! ... more   less 

Additional Information about Grand Hotel National

Address: Haldenstrasse 4, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €258 - €565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel National 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Grand Hotel Lucerne
Hotel Style:
#12 Romantic Hotel in Lucerne
#14 Family Hotel in Lucerne
#15 Luxury Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel National staff and other travellers.
7 questions
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4 months ago
Highlands, New Jersey
1 month ago

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Questions? Get answers from Grand Hotel National staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Lake Lucerne”
  • Large king bed with rollaway - views of lake
marienjnj, 22 May 2017 | Read review
“Not sure if this hotel has air conditioning.”
ltribley, 18 Apr 2017 | Read review
“A lake view is a must!!”
Jillian0004, 21 Mar 2017 | Read review
“If you can afford it pay the extra for a room on the lake side.”
317fionaa, 1 Mar 2017 | Read review
“lake view room”
burgundy2016, 7 Jan 2017 | Read review
5 of 5
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US$358* /night
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Prices are for 1 room, 2 adults
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