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Grand Hotel National

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Traveller (342)
Room & Suite (182)
Dining (27)
Overview
Haldenstrasse 4, Lucerne 6006 Switzerland See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)
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370 results
Traveller rating
236
78
31
15
10
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Time of year
LanguageEnglish
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236
78
31
15
10
Show reviews that mention
All reviewslake lucerneil padrinojunior suitestunning hotelold towntrain stationhuge rooma city view roomoverlooking the lakenespresso machinesitting areafree upgradetravel agenthighly recommend this hotelbeautiful roomtown centrethe air conditioning
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1 - 5 of 370 reviews
Reviewed 5 days ago

We stayed 4 days. The Hotel location is great. When we arrived they gave us room and after we got installed, they came and said they fave us the room room. Of course the room was much smaller. The staff need much more training, they...More

Thank Pierre R
Response from Susann L, Leiter Gästebetreuung at Grand Hotel NationalResponded 3 days ago

Dear Pierre R Thank you very much for staying at the GRAND HOTEL NATIONAL, we were very pleased to welcome you. We are very grateful for your constructive feedback about your stay; thank you for taking the time to inform us. It is a matter...More

Reviewed 2 weeks ago via mobile

Our utmost respect to this grand lady of a hotel. This is by far the grandest hotel room we’ve ever stayed in or are likely to stay in again, a once in a lifetime experience. Our booking was a lake view room - it was...More

1  Thank Soozrae
Response from GianlucaDiSante, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 weeks ago

Dear Soozrae We would like to thank you for taking the time to give us your feedback. Reading your outstanding comments gives us tremendous pleasure and we will gladly share your glowing praise with our entire team., because positive feedback always spurs us on to...More

Reviewed 2 weeks ago

This is really a beautiful hotel. Wonderfully located on the water, courteous and attentive service, and elegantly appointed rooms. Our room was small --but we got a regular room. It was beautifully decorated. Very nice bathroom. They had a lovely, handwritten greeting card and some...More

Thank Kerry P
Response from GianlucaDiSante, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 weeks ago

Dear Kerry P Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your personal feedback. Honest feedback is very important to us as it is our highest aim and the greatest source of motivation for...More

Reviewed 2 weeks ago

Very nice hotel. Highly recommend.Will definitely stay there again.Breakfast buffet was excellent also.An easy walk to the old town and train station.A shuttle service would be the only thing that was missing.More

Review collected in partnership with this hotel
Thank pjoris
Response from GianlucaDiSante, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 weeks ago

Dear Name The whole team of the GRAND HOTEL NATIONAL is very grateful for your overwhelming feedback in reference to your recent stay at our hotel. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our...More

Reviewed 3 weeks ago

Book early as this hotel is very expensive (not competitive) by world standards unless advantage can be taken of better room rates when available. Having said that, this is a unique property and facilities and staff are at the 5 star level.More

Review collected in partnership with this hotel
Thank dstanf494252
Response from GianlucaDiSante, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 weeks ago

Dear dstanf494252 Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your positive feedback. Your positive words about your stay at our hotel are very pleasing: we always aim to give our guests the very...More

View more reviews
About
Description
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our ...More hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
41
Price range
US$261 - US$722 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel Lucerne
Location
Switzerland > Canton of Lucerne > Lucerne
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
41
Price range
US$261 - US$722 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel Lucerne
Location
Switzerland > Canton of Lucerne > Lucerne
Photos
Traveller (342)
Room & Suite (182)
Dining (27)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
maryannbuckley23
26 February 2018|
Answer
Response from DanielGarbrecht | Property representative |
Dear maryannbuckley23 The main electricity in our hotel is 220 - 230 volts. You should have a look on your device if it is compatible for 110-230 volts. We have adapters available fo these devices. In case you have a device... More
0
Votes
Google Translation
nscamera
2 February 2018|
Answer
Response from Tino W | Property representative |
Dear nscamera Thank you for your kind request. Yes, nearly all rooms have air condition in the room. Some other have a cooling air circulation system. If you have any further questions please do not hesitate to contact... More
0
Votes
Google Translation
Merlion42
17 September 2017|
AnswerShow all 2 answers
Response from DanielGarbrecht | Property representative |
Dear Merlion42 The hotel itself does not have a gym. We are working together with the Fitnesspark National opposite the hotel and the admission is CHF 25.00 per person/entry for hotel guests (special rate). The tickets are... More
0
Votes
Google Translation
Room Tips
"lake view rooms"
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"Request a Lake view room"
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"Rooms with Juliette balconies facing Lake Luzern are the best!"
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"lake view rooms are better"
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