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ibis Styles Luzern City

840 reviews
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Traveller (203)
Room & Suite (106)
Dining (15)
Overview
  • Excellent18%
  • Very good45%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
“lion monument”(64 reviews)
“train station”(48 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (840)Write a Review
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Show reviews that mention
All reviewslion monumenttrain stationfree tea and coffeefamily roomold townhotel is locatedshopping areafree wifipleasant staywalkable distancethree starside streetfresh fruitquiet streetroom sizeeasy walkenjoyed my stay
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1 - 5 of 485 reviews
Reviewed 4 weeks ago

this is a very basic hotel. good for solo travellers.. not for families .. breakfast was lousy.. had to ask for an upgrade of the room and then it was ok.. location isi good.. walkable to schwanen platz..More

Thank Miandad c
Response from h8549re, other at ibis Styles Luzern CityResponded 3 weeks ago

Dear Guest, Thank you very much for sharing your comments here on Tripadvisor. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. It is my hope that we can serve you better in...More

Hotel's Favourite
Reviewed 8 January 2018

Stylish rooms designed to feel more spacious than they really are and the perfect location to set up base for a few days of exploring Lucerne on foot. Easy to find and very near both the train station and other attractions like the lion monument...More

1  Thank ThomasH10
Response from h8549re, Reception at ibis Styles Luzern CityResponded 11 January 2018

Dear Thomas Thank you very much for your review on Tripadvisor. I'm happy to hear you enjoyed your stay with us at our unbeatable location! At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...More

Reviewed 4 weeks ago

Surprisingly this hotel was very nice. Rooms are very spacious compared to the normal IBIS hotel in Europe. Staff are very friendly and supportive. Hotel is just 2-3 mins from the Luzern Bahnof and bus stop is very near to the hotel. Breakfast was nice...More

2  Thank travelerindia007
Response from h8549re, other at ibis Styles Luzern CityResponded 3 weeks ago

Dear Guest, Thank you very much for your stay in out hotel and for taking the time to leave us a comment here on tripadvisor. I'm happy to hear you enjoyed your stay with us at our unbeatable location! It is my hope we can...More

Reviewed 12 January 2018 via mobile

The hotel is almost 15 min walk from the station but the walk is past the lake with amazing views. A cozy nice budget hotel close to station is what we needed for our 2 night stay at this place. The room is not that...More

1  Thank anupam85
Response from h8549re, Reception at ibis Styles Luzern CityResponded 14 January 2018

Dear Anupam Thank you very much for taking the time to share your feedback on TripAdvisor. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back...More

Reviewed 10 January 2018 via mobile

Our entire experience at this hotel was odd and frustrating. I was chastised loudly and publicly by a member of kitchen staff within 30 mins of arrival because of a misunderstanding. I was exhausted after an overnight train and this made my first experience of...More

Thank Lucy W
Response from h8549re, Leiter Front Office at ibis Styles Luzern CityResponded 4 weeks ago

dear Lucy W Thank you for taking the time to tell us about your experience at our ibis Styles Lucerne City. We are sorry that your experience in terms of our room, did not meet your expectations; please allow me to express my sincerest apologies....More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Meeting Rooms
Multilingual Staff
Breakfast included
Laundry Service
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$123 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$123 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (203)
Room & Suite (106)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Gemini R
22 August 2017|
Answer
Response from Jimmy0402 | Reviewed this property |
Hi Gemini, for your queries: 1. the temp. would be above 20C with some showers; you would need jackets if going to mount titlis or so 2. Casino is 5-8min. walk from hotel 3. i dont know about walk in shower Ibis Style is... More
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Room Tips
"ask for the rooms on the 5th floor with balcony .. if you are with family"
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"Nothing much in the balcony room. Its makes the room smaller and balcony is very very average."
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"Ask for a family room least you might be able to walk around bed"
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"Ask a room not close to the stairs (too noisy)"
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