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Baslertor Hotel

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143 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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The Netherlands
Reviewed 28 November 2016

+ The actual hotel Roesli (where our booking was) was across the street & we were put up in Hotel Basseltor. Roesli seems to be closed or 'taken over' by Bastion. But no complaints, both hotels are of the same quality. + The rooms are huge for the price you pay. + Big & well equipped bathrooms. - No water...

Thank Gayatri_Netherlands
Reviewed 3 September 2016 via mobile

When we entered the room we noticed a strange smell. After a while we figured out where it came from. One of the mattress had a huge urine stain (still wet). After contacting the reception they sent us a staff from the cleaning team. We asked him to change the mattress but they did not have any others so they...

Thank Medi Y
Reviewed 17 July 2016 via mobile

We stayed here for two nights; the room was large and clean and the kids liked the bunk beds. Only one outlet in the entire room to charge a family's devices! Ceiling fan was noisy, although it drowned out the street noise. We were looking forward to the pool but it was very cold, although the hot tub was nice....

Thank Mike L
St. Petersburg, Russia
Reviewed 13 April 2016

Friendly staff, there's everything for a pleasant stay in Lucern close to the city center for those who don't pretend too much luxury. Rooms are spacious, clean, furniture is a bit old but comfortable. Good value for money.

Thank SteelMagnoly
Reviewed 3 April 2016

Expected a bit more. Well situated, but a few points let it down. Their picture on this site is also totally wrong. Misrepresentation. I'll add a proper one. Room 404. Very noisy family next door. Not much of a view at the back but doubt much in front either. Well situated though and close to the water and centre. Shower...

Thank Maurits_van_Eijck
Albany, New York
Reviewed 19 January 2016

We were a family of five and stayed at Balertor one night. We shared one room with bunk beds for the kids, cot, and queen bed. Thankfully I put my cot by the radiator because the room was absolutely freezing! I asked a few times if they could make it warmer but no luck. Hotel location was good... just bring...

Thank Jessica M
Milan, Italy
Reviewed 19 November 2015

We were there for the reknown Blues Festival. Location is most advantageous though there's no hotel parking and the city's parking are very expensive. Second disappointment were the pool and the jacuzzi closed in winter ! (Warm water pools do exist since a long time) Thirdly, considering breakfast is not served, snaking in the room is forbidden. I understand it...

Thank Bharpo
Tarariras, Uruguay
Reviewed 15 October 2015

The hotel was not good. The air conditioning deos not work. Neither the hairdryer. The room was noisy and the bathroom very small. It was well located. It was not a cheap hotel. Not to recommend at all.

Thank Verónica A
Reviewed 16 September 2015 via mobile

Waking up in the middle of the night to use the restroom revealed an infestation of bugs that came out while the lights were off. My friend woke me up to tell me there were bugs everywhere and there was one right on my pillow when I got up with a little spot of blood. Based on our research and...

Thank Ashley G
Kuching, Malaysia
Reviewed 4 September 2015

We had booked a quadruple room at the Roesli Guest House but it turned out the room was in their sister hotel over the road. Travelling on a tight budget the accommodation surpassed our expectations. Although the room was a bit cramped with four staying in it it was comfortable, clean and had its own spacious patio overlooking the pool...

1Thank GillSarawak2014

119 photos of this hotel

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Room/Suite (8)
Hotel & Grounds (38)
Dining (4)
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  • Pool
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Baslertor Hotel

Address: Pfistergasse 17, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €215 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baslertor Hotel 3*
Number of rooms: 30
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Also Known As:
Baslertor Hotel Lucerne
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Questions & Answers

Questions? Get answers from Baslertor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overlooking the pool for less traffic noise”
 of 5 bubbles Maurits_van_Eijck, 3 Apr 2016 | Read review
“Rooms at back look over small pool in urban setting - front over interesting, but potentially noisy. street.”
 of 5 bubbles GillSarawak2014, 4 Sep 2015 | Read review
“My tip is not to stay in this hotel!!!!! Find a good place for your good time.”
 of 5 bubbles nichamons, 7 Jun 2015 | Read review
“If you come in early plan for a days activity ahead of time as check in is very later. Usually after 5 pm. We decided to do the Mt Rigi excursion the day we arrived in Luzern and got back around 7 pm and our rooms were ready”
 of 5 bubbles kouchaq, 31 Aug 2014 | Read review
“dont book in this hotel”
 of 5 bubbles 895priyar, 20 Aug 2014 | Read review
5 of 5