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Hotel Astoria

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Pilatusstrasse 29, Lucerne 6003 Switzerland
Lowest prices for your stay
US$225
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About

#37 of 71 hotels in Lucerne
Location
Cleanliness
Service
Value
The Hotel Astoria offers everything expected of a modern conferencing hotel. Featuring light, bright and tastefully designed rooms, this architectural masterpiece in the heart of Lucerne is one of Switzerland’s most attractive urban hotels.RestaurantsWe own the most exciting restaurants in Lucerne. Thai, Italian or Asian Food at a superbly high standard as acknowledged by the Gault Millau restaurant guide.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Parking
Wifi
Restaurant
Breakfast buffet
Vending machine
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, German, Italian
798Reviews18Q+A98Room tips
Traveller rating
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Popular mentions
Khurram wrote a review Nov 2020
Pakistan10 contributions
Actually visited in Aug 2019. Location is perfect as well. The hotel is boutique style with a nice little gym and a spacious lobby. Good experience overall. I would go there again if I were to visit Lucerne
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Date of stay: December 2019
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crutt13 wrote a review May 2020
Pottstown, Pennsylvania553 contributions125 helpful votes
I stayed here several nights while in town for work. The restaurant is close to the train station and can be accessed by taxi or bus. The hotel has a nice cafe and restaurant adjacent to it and they have a small gym. It is well maintained, clean and quiet. The rooms are of adequate size, the beds were reasonably comfortable and they had a safe and desk. They offered complimentary breakfast and free bus passes in zone 10. Overall it was a good stay and I'd happily return.
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Date of stay: February 2020Trip type: Travelled on business
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 4 Jun 2020
Dear crutt13 Thank you very much for your stay at Hotel Astoria Lucerne and your great feedback. We are happy that we could convince you with our central location and are looking forward to welcoming you soon again! Best regards, Sheila Quality Management
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Cátia M wrote a review Mar 2020
Langkawi, Malaysia2 contributions7 helpful votes
The hotel is good and the rooms are big and comfortable. All the staff is kind and friendly but specially the girls from the breakfast, i was there for 2 weeks and they were very sweet everyday. The gym is very small but allways tidy. The Location is great.
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Date of stay: March 2020Trip type: Travelled on business
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 9 Mar 2020
Dear catiamalaysia Thank you very much for your stay at Hotel Astoria Lucerne and your great feedback. We are happy that we could convince you with our rooms and service. All the best to you! We are really looking forward to welcoming you soon again! Best regards, Sheila Quality Management
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linda c wrote a review Mar 2020
2 contributions1 helpful vote
There were 10 people traveling in our group and we were staying for one night at the Astoria in May. We purchased a non refundable rate and prepaid. Then the world wide virus alert was made and our 4 friends who are coming from S. Korea are under travel restrictions and are unable to travel. We decided to cancel our cruise and land trip due to the uncertainty. While some hotels did not care about the dangers of travelers from restricted countries, Hotel Astoria, without a question, allowed us to cancel our non refundable and gave us a full refund. Thank you, Hotel Astoria, for looking out for the welfare of your guests first. Whenever we are able to travel without worry again, soon, we will be certain to make our stay with you! You have impressed all of us with your proper placement of your priorities. Thanks again.
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Date of stay: March 2020
Service
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 5 Mar 2020
Dear R7414FJlindac Thank you very much for your great feedback. We check each case individually and then decide based on various criteria. All the best to you! We are really looking forward to welcoming you soon! Best regards, Sheila Quality Management
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Eli G wrote a review Feb 2020
Ramat Gan, Israel418 contributions99 helpful votes
We stayed here for 2 nights, out of which Internet was operating for only the first 8 hours. The answers of the reception started with an estimation of 10-20 minutes and gradually grew to: "we have no idea why and when" very annoying from a hotels charging around 200$ a night. Then we asked for a kettle, to which the answer was - we do not have kettles. Firsttime I get this answer in a hotel. However I was shown the way to a vending machine in the hotel, where one can purchase hot water for 1 SFr. Not a lot of money but a big disappointment The hotel is too big and moving between the rooms to the restaurants is annoying. I would not recommend this hotel to a good friend
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: , Forget about it. Find another hotel. Try the Rebstock or Ameron
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 27 Feb 2020
Dear Eli G We thank you for your stay and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Our primary goal is the satisfaction of our guests and we spare no effort to improve and optimize our service constantly. We definitely take your valuable feedback seriously. To diffusion some of your important cases, we would like to point out that all of our rooms are equipped with free Wi-Fi. We are working with a brand leader for Wi-Fi for Switzerland, which had unfortunately a technical problem that regrettably could have been solved after about 10 hours. Unfortunately, we do not have kettles but have passed your useful advice to our management in order to improve in the future. Once again, we are very sorry that we could not meet your expectations and therefore offer our sincere apologies. Nevertheless, we hope to have another chance in the future in order to convince you of our improvements. Best regards, Sheila Quality Management
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PRICE RANGE
US$172 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astoria hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
252
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Frequently Asked Questions about Hotel Astoria
Which popular attractions are close to Hotel Astoria?
Nearby attractions include Old Town Lucerne (0.4 km), Chapel Bridge (0.4 km), and The Rosengart Collection (0.2 km).
What are some of the property amenities at Hotel Astoria?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Astoria?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Astoria?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Astoria?
Conveniently located restaurants include BOLERO Restaurante, Zur Werkstatt Luzern, and Restaurant La Cucina.
Are there opportunities to exercise at Hotel Astoria?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Astoria located near the city centre?
Yes, it is 0.07 km away from the centre of Lucerne.
Are any cleaning services offered at Hotel Astoria?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Astoria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Astoria?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Hotel Astoria?
Many travellers enjoy visiting Museggmauer (0.7 km), Nadelwehr (0.3 km), and Town Hall (0.4 km).