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Renaissance Lucerne Hotel

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Renaissance Lucerne Hotel
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846 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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Milwaukee, Wisconsin
Reviewed 2 days ago NEWvia mobile

The hotel was very nice and clean. The staff was very friendly and accommodating especially with dinner reservations. The hotel has a restaurant and bar next to it and had excellent breakfast buffet. I would recommend this hotel and it is one block from train station.

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Thank Robert P
Kuala Lumpur, Malaysia
Reviewed 1 week ago NEW

the bed is great. the bathroom is good size despite the overall room is small. location is excellent. and i love the detailing of the room. oh oh they offered Toblerone chocolates at the reception .. so cool right? and the breakfast is nice and quality even selection is not ample.

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Thank chrischye
Loeten, Norway
Reviewed 2 weeks ago

This is a very pleasant and relaxing place to stay, within walking distance to most everything. Helpful service, yummy breakfast, comfortable mattress, good lighting. The view includes several attractive buildings, but not the river or lake. The decor is discreet but plush--sort of like a beige BMW!

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Thank fanoffrance
Mahwah, New Jersey
Reviewed 3 weeks ago

The hotel is in a perfect location, close to the train station, restaurants, and close to old Lucerne. Rooms were clean and quiet. The service provided by all was extraordinary and I had no issues at all.

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Thank likestotravel17
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest Thank you very much for having stayed with us and for having taken the time to evaluate your stay on TripAdvisor. It is a pleasure for us to read that you felt comfortable in our city center hotel and that the assigned guestrooms met your expectations. Moreover, we are delighted to read that you enjoyed the service provided...

Sydney, Australia
Reviewed 11 January 2017

We stayed here for 3 nights last September, definitely felt it was so short. The hotel is very close to central station, with buses right outside, (although Lucerne is quite small, everything is easily walkable). The room size is the most spacious comparing to all of the hotels that I have stayed in Europe. Room is impeccably clean with very...

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Thank a_das_77
ManagerTH, Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Malaysia
Reviewed 9 January 2017 via mobile

Stayed a night here on Christmas Day before departing for zermatt. The hotel is conveniently located about 4minutes walk from the train station. It was quite easy to get there despite having 2 big luggages with us and a toddler. Check in was a breeze and we were pleased with the deluxe corner room. It was spacious. Breakfast was served...

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Thank Eeklin
ManagerTH, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest Thank you very much for having stayed with us and for having taken the time to evaluate your stay on TripAdvisor. We are delighted to receive such a positive feedback and feel honored to learn that you had a pleasant experience at the Renaissance Lucerne Hotel. We hope to have the opportunity to welcome you back soon again....

Atlanta, GA
Reviewed 8 January 2017

LOVED this place April 2014. It is nothing glorious but it is an easy walk to all the important places and the staff was great. The room was very nice, the food was excellent, but the location was the best seller to it. I am scheduled to return in a few months again for another vacation there and I am...

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Thank chuck1063
ManagerTH, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear guest Many thanks for your great feedback regarding your stay at the Renaissance Lucerne Hotel. It was a pleasure for us to have you as our guest and we thank you for taking the time to write this review. We are delighted to read that you not only enjoyed the city center location of the hotel but also the...

Melbourne, Australia
Reviewed 6 January 2017

My wife and I stayed in this hotel for one night as a stop-over. We booked a Deluxe room as we like to have the space. The room was superb in every respect. Absolutely spotless, everything was of the highest quality, large bathroom with all the necessary amenities, very comfortable king bed, very quiet and best of all we were...

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1Thank Rbnrowe
ManagerTH, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Reviewed 28 December 2016

When we checked in, the first receptionists team was helpful and welcoming. While checking out two days later, another team of receptionists handled our check out. We were horrified when this particular guy by the name of Luca, insisted our check out date was on the next day. Speaking arrogantly, he loudly said that we have to pay for the...

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6Thank Sukimon
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel during your stay in Lucerne. Moreover, we thank you for taking the time to share your experience, which you have made all through your stay with us. We appreciate your constructive feedback. All comments are crucial for us in order to evaluate...

Sykesville, Maryland
Reviewed 17 December 2016

We have visited Lucerne many times but this was our first stay at the Renaissance. We took our daughter's advise and booked this hotel. It is a short, two block walk from the main train station. We really enjoyed our two nights here. The room was clean and comfortable and we were located on the 4th floor. This was a...

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2Thank FF13
ManagerTH, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest Many thanks for having taken the time to write this positive review about your visit at the Renaissance Lucerne Hotel. We are very pleased to read that our hotel was advised to you and that you felt comfortable at our city-center property. Moreover, we are delighted that you were satisfied with the quality of the service provided by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €206 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Family Hotel in Lucerne
#6 Luxury Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Lucerne Hotel staff and other travellers.
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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the larger rooms if your budget stretches that far.”
 of 5 bubbles Rbnrowe, 6 Jan 2017 | Read review
“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“Great location and of a standard that Americans would be use to”
 of 5 bubbles bonnetshores998, 29 Nov 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
 of 5 bubbles 393wernerh, 4 Nov 2016 | Read review
“Complimentary Tea and coffee at lounge”
 of 5 bubbles 776evalinel, 28 Oct 2016 | Read review
5 of 5