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Renaissance Lucerne Hotel

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Renaissance Lucerne Hotel
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851 Reviews from our TripAdvisor Community

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Showing 728: English reviews
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Mokena, Illinois
Reviewed 2 days ago NEWvia mobile

Highly recommend the Renaissance simply for the staff service. Went out of their way to ensure we were fully taken care of with accommodations, day planning, and organizing take away breakfast due to early morning departure. Great bunch of professionals! The location is great - near old town and a few minute walk to the train.

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Thank Dave V
Laguna Niguel, California
Reviewed 2 days ago NEWvia mobile

Our first trip to Lucerne and we were so happy to find this hotel was literally steps from the train station. A small boutique feel, we were warmly welcomed by Sven and Lucas, who took so much time to enthusiastically share special local tips of "their city". The room was one of our very favorites our whole trip, charming with...

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Thank marronn837
Florida City, Florida
Reviewed 2 weeks ago

Lucerne is a charming city, and the hotel is very well located and you can walk to the historic center, restaurants, train and bus stations, and the shopping center The hotel has no lobby, only a reception and no other facility like gym, pool, and even the restaurant is attached to the hotel through a small door. The room was...

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Thank Renata09
RenaissanceLucerne, Leiter Front Office at Renaissance Lucerne Hotel, responded to this review

Dear Renata09 Thank you for staying with us and sharing your impressions. We are thrilled to hear that you liked the location of our hotel, which is right in the heart of Lucerne. Regarding the size of your room, we are sorry to hear that we did not met your expectations. Even though we are the world’s smallest Renaissance Hotel,...

Bedford, United States
Reviewed 3 weeks ago

Having to spend a weekend in Switzerland on an extended business trip, I decided to spend a weekend at the Renaissance. The hotel is located within a 5 minute walk from the train station and within a 5 minute walk to the bridges to the older part of the city. As other travelers have commented, the room details are exceptional...

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4Thank DN14
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Playas del Coco, Costa Rica
Reviewed 3 weeks ago

Great location and the best service on our trip to Northern Italy and Switzerland! Room was great and the front desk helped with planning an ad hoc 2 day itinerary for the Top of Europe and local sights and restaurants. The location is an easy 2 blocks from the train station and a short walk to the center. Renaissance Lucerne...

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Thank ChadL_CR
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We are delighted to see that you felt comfortable in our city center...

Milwaukee, Wisconsin
Reviewed 4 weeks ago via mobile

The hotel was very nice and clean. The staff was very friendly and accommodating especially with dinner reservations. The hotel has a restaurant and bar next to it and had excellent breakfast buffet. I would recommend this hotel and it is one block from train station.

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1Thank Robert P
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Kuala Lumpur, Malaysia
Reviewed 5 weeks ago

the bed is great. the bathroom is good size despite the overall room is small. location is excellent. and i love the detailing of the room. oh oh they offered Toblerone chocolates at the reception .. so cool right? and the breakfast is nice and quality even selection is not ample.

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1Thank chrischye
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our small but beautiful hotel. We are delighted to see that you not only enjoyed the comfort of our rooms but also our buffet...

Loeten, Norway
Reviewed 11 February 2017

This is a very pleasant and relaxing place to stay, within walking distance to most everything. Helpful service, yummy breakfast, comfortable mattress, good lighting. The view includes several attractive buildings, but not the river or lake. The decor is discreet but plush--sort of like a beige BMW!

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Thank fanoffrance
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest It was a pleasure for us to have you as our guest at the Renaissance Lucerne Hotel. Your comments are very important to us and we thank you for having written this review. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed the perfect balance of elegant luxury,...

Mahwah, New Jersey
Reviewed 30 January 2017

The hotel is in a perfect location, close to the train station, restaurants, and close to old Lucerne. Rooms were clean and quiet. The service provided by all was extraordinary and I had no issues at all.

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Thank likestotravel17
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest Thank you very much for having stayed with us and for having taken the time to evaluate your stay on TripAdvisor. It is a pleasure for us to read that you felt comfortable in our city center hotel and that the assigned guestrooms met your expectations. Moreover, we are delighted to read that you enjoyed the service provided...

Sydney, Australia
Reviewed 11 January 2017

We stayed here for 3 nights last September, definitely felt it was so short. The hotel is very close to central station, with buses right outside, (although Lucerne is quite small, everything is easily walkable). The room size is the most spacious comparing to all of the hotels that I have stayed in Europe. Room is impeccably clean with very...

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Thank a_das_77
ManagerTH, Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €202 - €334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Luxury Hotel in Lucerne
#6 Family Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Lucerne Hotel staff and other travellers.
16 questions
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9 months ago

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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the larger rooms if your budget stretches that far.”
 of 5 bubbles Rbnrowe, 6 Jan 2017 | Read review
“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“Great location and of a standard that Americans would be use to”
 of 5 bubbles bonnetshores998, 29 Nov 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
 of 5 bubbles 393wernerh, 4 Nov 2016 | Read review
“Complimentary Tea and coffee at lounge”
 of 5 bubbles 776evalinel, 28 Oct 2016 | Read review
5 of 5