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Hotel des Balances

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927 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Longboat Key
Reviewed 22 July 2013

This is a gorgeous hotel with five star service and food in the best location in Lucerne. We highly recommend this hotel. From our balcony we can see the very best sights in Lucerne. At night we enjoyed Swiss music played in front of the cathedral just before dinner.

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Thank Gordon L
Toronto, Canada
Reviewed 17 July 2013

We stayed here in early July. Arrived quite jet lagged but early so the room was not ready. We walked around the beautiful town and had lunch before checking back again. They were quite apologetic about the wait and as a result upgraded us to a stunning room with a large soaker tub and a powder room as well as...

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Thank slbe
New York City, New York
Reviewed 16 July 2013

I was returning from Tuscany and perhaps had an unrealistic expectation of what great hotels and service were about. Hotel des Balances was clean, pleasant, well-located with a terrific view of the river and a lovely balcony. The room was too modern for my taste with different levels requiring a step up or down, not the most comfortable setting, and...

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Thank P W
Boca Raton, Florida
Reviewed 11 July 2013

Tis hotel is a ten minute walk from the train station on the other side of the river. We stayed for two nights (July 5-6, 2013) and had a river view room with a small balcony. The view from the balcony was stunning. The room decor is modern with a minimilist flavor. The bed was comfortable but we had trouble...

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Thank PHIZ
Great Falls, Virginia
Reviewed 11 July 2013

My 27 year old son and I recently spent 3 nights here and thoroughly enjoyed it. Eating on the terrace along the river is an absolute must. The staff and accomodations were top notch. The location is easy walking distance to many of the "must see" and "must do" things in Luzern.

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1Thank mjcromwell3
Brussels, Belgium
Reviewed 6 July 2013

Let's start with the obvious: the location. Ideally situated in the centre of Lucerne, right on the waterfront. If you can afford it, ask for a river-side room, it is well worth the extra to wake up to stunning views of the mountains. My room was very well furnished, very comfortable bed, good lighting, a roomy balcony with a table...

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Thank LisaK_511
Dubai, United Arab Emirates
Reviewed 5 July 2013

It was a pleasent stay. Our room was very nice with a river view. We really enjoyed having our coffee on the balcony(there is a coffee machine in the room, check the pics). The room is well designed but the bathroom was a bit small. I liked how they put Loccitane products (shampoo, lotion, shower gel and many other stuff)...

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Thank Hadya_and_Bassam
Sydney
Reviewed 5 July 2013

We have stayed in Hotel des Balances twice, the first time over 20 years ago, and now again in June/ July with our adult children for 5 nights. The hotel has been fully renovated, in a fairly modern style, which I am not sure sits so comfortably with the historical nature of the building. Check in was smooth, our rooms...

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Thank freddiefrog
Reviewed 30 June 2013

We really enjoyed the location in the Altstadt and our room overlooking the river, with balcony. The rooms are well designed and the hotel staff is very professional and helpful. Two caveats: (1) breakfast is not included; and (2) on the last Saturday of June the live music from the Luzernerfest stage across the river will keep you up until...

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Thank Dave K
Dubai, Dubai, United Arab Emirates
Reviewed 22 June 2013

Great Hotel, great location. Beautiful views of the lake. make sure you get a balcony room. The food was ok, and they charged extra for 2 hour late check out. but still worth it, and will come back again.

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1Thank Lily S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €171 - €361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved this place”
 of 5 bubbles ConnieB186, 12 Jan 2017 | Read review
“Choose a room with river view.”
 of 5 bubbles koenj22, 6 Jan 2017 | Read review
“Ask for a balcony overlooking the Reuss. You will have a great view of the city and the Lake (well part of the lake)”
 of 5 bubbles JackS254, 1 Jan 2017 | Read review
“The most picturesque are overlook the river. However in the summer -the bar terrace is then below you and might be a bit noisy at night”
 of 5 bubbles kootenaylass, 29 Dec 2016 | Read review
“Ask for a view of the lake and a suite”
  • View from balacony
  • View from Balcony
 of 5 bubbles 651philipv, 18 Dec 2016 | Read review
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