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Hotel des Balances

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903 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Shepparton, Australia
Reviewed 14 June 2013

It sometime pays to never complain our first hotel more up market was double booked so we were sent here which turned out to be right in the action pleanty of very good eating places in a very short walk plus right on the river Restaurant great but exy if you liked to pay less very nice outdoor eating right...

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Thank LGO42
Reviewed 8 June 2013

We are extremely pleased with our 3 night stay at Hotel des Balances. Looking at maps ahead of time I wasn't sure of walking distances in Lucerne, but upon arrival found the city compact and accessible. The hotel is an easy walk from the train station, and the location could not be better for good restaurants, bakeries, weekly farmer's market,...

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Thank Dayna J
Orem, Utah
Reviewed 4 June 2013

35 Swiss Francs per night for parking, 35 Swiss Francs per night for a hide a bed (even with a reservation for three in the room), breakfast is an extra 20 to 40 Swiss Francs since I got a discounted room, etc., etc., etc. I felt like I was being robbed even before I made it to my room. The...

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2Thank Brett T
GB
Reviewed 4 June 2013

Without doubt Lucerne is beautiful and we are so satisfied with our 2 night stay in Hotel des Balances. The hotel is less than a 10 minute stroll from the station across the medieval Kapellbruke Bridge. Our room was an upper floor double with twin balconies overlooking the river. There were extensive views across the square towards Mt Pilatus. The...

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1Thank 205paul205
UK
Reviewed 3 June 2013

This has to be one of the best hotels we have stayed in on our travels in Switzerland. The location has to be second to none with its location on the side of the lake and the food amazing with every possible choice for breakfast you can think of. However, what makes this hotel so amazing is the staff from...

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Thank Shipwrecked49
Toronto
Reviewed 26 May 2013

Two nights in Lucerne in May, 2013. Great city, ideal for a couple of days. This hotel is first rate and if you can afford it, well worth it. Make sure you get a river balcony room since that makes it all worthwhile. From the train station, just head out to the river in front of the station, look across...

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Thank realproperty
New Delhi, India
Reviewed 21 May 2013

I stayed at this remarkable hotel for four nights last week and believe me, the hotel was the highlight of my stay. Just across the river, conveniently located near the chapel bridge,the hotel offers all the comfort with excellent service and great food. We flew in from Zurich and took a train connection to the town of Luzern and the...

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Thank Kohli67
Bethesda, Maryland
Reviewed 20 May 2013

Stayed for 5 days in May. This place is what it's all about. amazing service, amazing staff, amazing rooms....try getting a $8000 Bang & Olufsen stereo at a Ritz or Four Seasons...you won't....every detail is incredibly thought out from the lighting scheme of the rooms to the whirlpool tub, balconies with AMAZING views of Chapel Bridge over the Rousse (sp?)...

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Thank Zany C
South Lake Tahoe, California
Reviewed 19 May 2013

This is our second time staying at this remarkable hotel on the river, across from the beautiful Jesuit Church. We returned again after four years, as we fell in love with the enchanting city of Lucerne. We flew in to Zurich, and took the short train from the airport to The train station in Lucerne, pulling our luggage to the...

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Thank traveling2_9
Harbor Springs, Michigan
Reviewed 19 May 2013

thhis is the real deal. we had a beautiful suite overlooking the water. the room was stunning. the staff was warm friendly polite and spot on . the bar downstairs was very nice and the bartender was excellent. variety of drinks superb. the breakfast was great. This hotel deserves its excellent rating and everyone would have stayed longer. flawless.

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Thank skifree57

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €162 - €330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
8 questions
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Rockledge, Florida
4 months ago
Melbourne, Australia
London, United Kingdom
5 months ago

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Questions? Get answers from Hotel des Balances staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room107 faces the river a few steps down to the room from the elevator”
 of 5 bubbles lfolsom521, 6 Dec 2016 | Read review
“River Facing Room”
 of 5 bubbles Kammie88, 5 Dec 2016 | Read review
“Pick room on water side--they come with a balcony.”
 of 5 bubbles alexcharles2010, 1 Dec 2016 | Read review
“Rooms on the Reuss River-side have an incredible view!”
 of 5 bubbles Wkingx, 28 Oct 2016 | Read review
“Beg for a balcony”
  • Room with a view
  • Room with a view
  • Room with a view
 of 5 bubbles MSelmi, 23 Oct 2016 | Read review
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