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Hotel des Balances

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Traveller (755)
Room & Suite (555)
Dining (68)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(294 reviews)
“old town”(167 reviews)
“welcome cocktail”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
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Reviews (1,233)
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865 results
Traveller rating
572
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47
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7
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572
222
47
17
7
Show reviews that mention
All reviewsthe riverold townwelcome cocktaila river view roombeautiful hotell'occitane toiletriesjesuit churchtrain stationperfect locationair conditioningsmall balconytop floorhotel barjunior suitebeautiful roomcoffee machineloved this hotel
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351 - 355 of 865 reviews
Reviewed 1 September 2015

This is one of the more expensive hotels that we have stayed at in Europe. The location is exceptional for access to nightlife, views, proximity to rail station, common areas of the hotel were very good...those are all great attributes. The room itself was underwhelming...More

1  Thank jpminspired
Reviewed 31 August 2015

This is a beautiful old hotel which has been completely redone for luxury and comfort. The setting of the Hotel is right on the river which looks out to the lake. Luzern is a larger Swiss city with the feeling of being in a smaller...More

Thank msauter28
Reviewed 28 August 2015

We were in Luzern for three days and wanted to stay centrally. Hotel des balances is very central with a terrace overlooking the chapel bridge. We stayed in the cheaper rooms overlooking the old town- small but very comfortable. The breakfast buffet was fantastic. One...More

Thank Emma R
Reviewed 22 August 2015

Our family of five had two rooms here with balcony views of the river. The rooms were very well appointed (thank you for the fan in each room's closet that allowed us to be comfortable during the heat wave!) and the hotel service was exquisite....More

Thank ReillyPas
Reviewed 12 August 2015 via mobile

As a novice reviewer you can only take a property as you find it at the time you were there. This hotel has it all except it is totally unprepared for consistent hot weather except when you enter the hotel they have an air conditioner...More

3  Thank TrumanWA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$234 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$234 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (755)
Room & Suite (555)
Dining (68)
Pool & Beach (2)
Amenities (22)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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wcsox05
17 January 2018|
Answer
Response from gmeak | Reviewed this property |
The rooms are not air conditioned, but generally have huge windows and/or French doors , all of which have automatic screens. The buttons next to the bed operate the screens. They were SO fun to discover and play with. As... More
1
Vote
Yin74
27 May 2017|
AnswerShow all 5 answers
Response from traceyb20 | Reviewed this property |
It's a 5 minute easy walk, maybe 10 at most if you walk slowly and have luggage
1
Vote
Erika S
2 May 2017|
Answer
Response from Balances | Property representative |
Dear Mrs Erika Thank you very much for your kind message. Exactly the train ticket is valid for the whole day so you can hop on on any train. Best regards
1
Vote
Google Translation
Room Tips
"We had city view - ok but the view on the other side is excellent."
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"River view"
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"Go with the river view"
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"Go for one of the suites"
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