We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel des Balances

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel des Balances
Hotel des Balances
Panoramas (13)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

937 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel des Balances
See the most recent reviews
Showing 689: English reviews
California
Reviewed 31 December 2016

We paid more for a river view room (I think $240 for one night) as our trip splurge. It was worth it! I should say that we were originally given a 'river view' room on the 5th floor, and there were rooftop columns blocking any view of the water. I'm not normally one to request a new room, but since...

 Report
Helpful?
Thank Lisa G
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thanks a lot for your marvellous review, dear Lisa G! We are very happy that you had a magical time staying with us. We are looking forward to welcome you again.

England, United Kingdom
Reviewed 29 December 2016

We stayed here as a party of 6 of varying ages over Christmas. Large comfy rooms but with all feather pillows and douvets. You would need to request something different if you don't like those. The rooms overlooking the river are wonderful. But all the rooms are quiet as 8ts in a pedestrainised zone in the old town. Huge, light...

 Report
Helpful?
Thank kootenaylass
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your excellent review, kootenaylass! It is a pleasure for us that you enjoyed your stay and had a wonderful time. It would be great to welcome you again soon at our hotel!

PDX
Reviewed 26 December 2016 via mobile

We spent two nights here in a Lake View room. We had a small balcony and incredible views of the lake, the mountains and of Lucerne. The location is perfect. We easily walked here from the train station. The staff here are very friendly and helpful. They are thoughtful of details in lauding chocolates and a personalized card in our...

 Report
Helpful?
Thank PDXPdx
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Many thanks for your very good review, dear PDXPdx. We are glad that you have enjoyed your time at the Hotel des Balances. We are looking forward to welcome you again with us.

London, United Kingdom
Reviewed 26 December 2016

We had a short family break with 2 children aged 2 and 4 yrs. A wonderful hotel with great staff. The location is just 8 mins walk from the central rail station and most of the shops and restaurants. The decor was elegant and the restaurant food superb though a little overpriced. The bar was a lively place in the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank varp662
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thanks a lot for your wonderful review, dear varp662. We are happy that you enjoyed your family break. It is great that you even recommend us. We are looking forward to your return!

Pittsburgh, Pennsylvania
Reviewed 19 December 2016 via mobile

The location of Hotel des Balances is one of the best I've ever seen. Overseeing the beginning of Lake Lucerne and the bridges, this boutique hotel is pretty romantic. In the summer, you could sit down on the little balcony in the morning, sip coffee or tea and enjoy the scenery. My room had everything I needed and was clean,...

 Report
Helpful?
Thank Alexis B
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Alexis B, thank you a lot for your very good review and for your kind comments regarding your stay. We are happy to hear that you enjoed your time in Lucerne. And we are definitely looking forward to welcome you again with us!

London, United Kingdom
Reviewed 18 December 2016

We booked a junior suite and my wife and I was not disappointed. The room was lovely and very clean. The view from the balcony was great and we could not want more. The staff were very professional and friendly and helpful. We checked in two hours early as our room was ready which was really good. Had 3 very...

 Report
Helpful?
Thank Philip V
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Philip V, thank you so much for your magnificent review! It is a great pleasure for us that you fully enjoyed your 25th wedding anniversary while staying with us. We are happy that you would recommend our hotel and we are of course looking forward to your soon return.

Singapore, Singapore
Reviewed 15 December 2016 via mobile

Four and half star really. Great views (panorama room facing river) of the river and bridges. Attentive service. Responded to emails promptly before arrival. Room was large, modern and comfortable. Like the coffee and tea machine. Location is 500m from train station and inside old town. Surrounded by shops and near bus stop to most attractions. The buffet breakfast was...

 Report
Helpful?
1Thank anne332
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you for your great review, anne332! We are happy that you had an excellent stay. We are looking forward to welcome you soon again.

Southlake, Texas
Reviewed 6 December 2016

I chose Hotel Balances due to it's location near the river and old town. I had no idea what a surprise I was in store for. Hotel des Balances is a gem. My room 107 had a river view with a small balcony that fits 2 chairs. The room was small but magical. Decorated in soft colors and subdued lighting....

 Report
Helpful?
1Thank lfolsom521
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for this fantastic rating, dear lfolsom52! We are thrilled to read your kind comments about our staff which we will of course happily transmit. It's a great pleasure for us that you had a magical stay at our hotel and in Lucerne. We would be more than happy to welcome you soon again. Kind regards!

Reviewed 5 December 2016

A beautiful, charming hotel with a fantastic river front location, with the sites and sounds of Lucerne within walking distance. We stayed in a double room facing the river, which for European standards, was a good size with a beautiful view. The room had the charm of an old hotel with modern comforts, including a large bed and Nespresso machine....

 Report
Helpful?
1Thank Kammie88
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Kammie88, thank you so much for your great review and your valuable feedback! We are very happy that you enjoyed your romantic stay at our hotel. It would be a pleasure for us to welcome you soon again.

Charlotte, North Carolina
Reviewed 1 December 2016

We picked this place due to trip advisors high reviews and boy we weren't let down!!!! It's located across the street from the train station so don't be rooked into getting a cab. If you walk to the water--you will see it just across. The staff was absolutely amazing--every single person. We ate breakfast and dinner there. I can't tell...

 Report
Helpful?
1Thank alexcharles2010
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear alexcharles2010, we thank you very much for this wonderful review. We are more than pleased to receive these comments and we will happily share them with our team. We are happy that you had such a perfect time! We look forward to welcoming you back to Hotel des Balances

1,015 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (629)
Viewed
View from Room (120)
Viewed
Hotel & Grounds (153)
Viewed
Bathroom (47)
Viewed
Room/Suite (132)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (24)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (149)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (330)
Viewed
Amenities (22)
Viewed
Double Room (29)
Viewed
Junior Suite (37)
Viewed
Dining (33)
Viewed
Romantic Suite (69)
Viewed
Suite (63)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Room/Suite (21)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (11)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.5 km away
Hotel Schweizerhof Luzern
0.2 km away
Hotel des Alpes
Hotel des Alpes
#12 of 69 in Lucerne
874 reviews
1.3 km away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Wilden Mann
Hotel Wilden Mann
#8 of 69 in Lucerne
387 reviews
0.7 km away
CASCADA Hotel
CASCADA Hotel
#7 of 69 in Lucerne
825 reviews
0.3 km away
Renaissance Lucerne Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €174 - €393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and Cheap Tickets so you can book your Hotel des Balances reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Hotel des Balances staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room with balcony!”
 of 5 bubbles ECKValleyForge_PA, 17 Feb 2017 | Read review
“Loved this place”
 of 5 bubbles ConnieB186, 12 Jan 2017 | Read review
“Choose a room with river view.”
 of 5 bubbles koenj22, 6 Jan 2017 | Read review
“Ask for a balcony overlooking the Reuss. You will have a great view of the city and the Lake (well part of the lake)”
 of 5 bubbles JackS254, 1 Jan 2017 | Read review
“The most picturesque are overlook the river. However in the summer -the bar terrace is then below you and might be a bit noisy at night”
 of 5 bubbles kootenaylass, 29 Dec 2016 | Read review
5 of 5