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Hotel des Balances

Agoda.comUS$304*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$389*
US$304*
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US$309*
US$309*
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Hotel des Balances
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998 Reviews from our TripAdvisor Community

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Showing 720: English reviews
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Dowagiac
Reviewed yesterday NEW

We had a beautiful stay in this beautiful hotel. The staff were nice and accommodating. The location is absolutely perfect. This is truly the best of grand old luxury with all modern conveniences and comforts.

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Thank Virginia C
London
Reviewed yesterday NEW

We decided to treat ourselves at this hotel to a Suite and we were not disappointed. If you can afford to splash out Room 302 on the third floor is amazing! The room has 3 balconies ( only one of which you can sit on), with a beautiful view of the Chapel Bridge, Jesuit Church the river and mountains. The...

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Thank traceyb20
Reviewed 5 days ago NEW

Great Hotel with certainly one of the friendliest team I've ever experienced. Some of the rooms are rather small. Especially in summer the missing AC can be a real pain. Breakfast is definitely one of the best in whole Lucerne!

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Thank SK7070
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your wonderful review, dear SK7070! We are happy that you enjoyed your stay and that you were especially happy about the breakfast and our friendly team. It would be great to welcome you soon again!

Los Angeles, California
Reviewed 6 days ago NEW

It's hard to write this review because there's really nothing bad to say about it, it just felt like it was missing a little bit of personal touch or warmth. Don't get me wrong, the hotel is beautiful, in a great location, and the staff was very friendly. I can't stress that enough, it's a very nice hotel. That being...

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Thank LWood2277
Longniddry
Reviewed 1 week ago NEWvia mobile

Beautiful hotel in ideal location with the old town immediately behind and the river in front. Room with balcony was spacious and very comfortable bed. Restaurant was booked out both nights but other good restaurants nearby. Lovely city with all the attractions within easy walk. Will be back.

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Thank Michael W
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your excellent review, dear Michael W! It is a pleasure for us that you fully enjoyed your stay with us and we are looking forward to your soon return.

Sydney
Reviewed 1 week ago

Chose the Romantic Suite to celebrate with my partner and we were not disappointed - we were amazed at how lovely this room was. With a balcony overlooking the river and Chapel Bridge, we were able to sit outside and watch the city come alive in the morning and quieten at night. Check-in was slightly delayed but we were able...

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Thank sydney_CJ
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear sydney_CJ, thank you so much for your wonderful rating and your most lovely comments! We are delighted that you had a spectacular stay and that everything was to your liking. We would be more than happy to have you staying at our hotel again soon.

Edinburgh, United Kingdom
Reviewed 1 week ago

We had a fantastic river view room and the outlook from the windows/doors was fantastic. The room decor was really nice and the bathroom was spot on. The only issue was the coffee making facilities in the room. There was only coffee available and no tea. this was a bit of a disaster for a UK tea addict like my...

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Thank mainplus
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear mainplus, thank you very much for your great review and your honest feedback! We are happy that you had a lovely time in Lucerne and with us. Please come visit us again, we are looking forward to it.

Bern, Switzerland
Reviewed 1 week ago

For my wife and I this was a once in a lifetime visit to Switzerland. Our stay in Lucerne was made even better by our accommodations. The staff and food at this hotel exceeded our expectations. Staff advice on tours, restaurants, and special mountain excursions was above and beyond the norm. 5 stars for this hotel!

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Thank pipelineapollo
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear pipelineapollo, thank you so much for your wonderful review! We are more than happy to read your sweet comments, especially about our staff. It is a great pleasure for us that you had such a great time while staying with us. Even though you said that it was a 'once in a lifetime' visit, we do hope to welcome...

Reviewed 2 weeks ago

We greatly enjoyed our few days in this beautiful place! The location is simply perfect: in the midst of the old town, overlooking the river Reuss, from the lake to Kapellbrücke until mount Pilatus. The service level both in terms of efficiency and friendliness was great, and when we left, the car was packed with our luggage without us even...

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Thank 716martin
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear 716martin, thank you so much for your marvelous review! We are thrilled that you fully enjoyed your stay with us and in Lucerne. We are grateful for your kind compliments to our staff which we will happily share. We hope to soon welcome you again!

Reviewed 3 weeks ago

When my husband and I arrived, we were greeted by a lovely, friendly and gracious staff. We had just come in on the train and our suite was ready hours before our check in time. The suite was incredible, beautiful views of the city, canal and mountains. We could not have more more impressed! The restaurant and lounge staff were...

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Thank jenns451
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thanks a lot for your amazing review, dear jenns451! We are delighted that you had a beautiful time staying with us. We are also looking forward to your next visit!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €195 - €1,107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
16 questions
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Rockledge, Florida
10 months ago
Jakarta, Indonesia

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Questions? Get answers from Hotel des Balances staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view is a must”
traceyb20, 26 May 2017 | Read review
“Some rooms on a higher floor overlooking the River Reuss have a small balcony and excellent views.”
  • View of Mount Pilatus from the room.
  • View of Mount Pilatus from the room.
  • View of Mount Pilatus from the room.
  • View of the mountain range from the room.
  • View of Mount Pilatus from the room.
  • View of the Kappelbrucke from the room with Lake Lucerne and mountains in the background.
DaveGandT, 27 Apr 2017 | Read review
“Ask for water view higher up”
joannp653, 21 Apr 2017 | Read review
“Rooms with balconies and river views are Spectacular”
Y4949MMpaulinem, 20 Apr 2017 | Read review
“Rooms facing water are quieter, and nicer view.”
AlexisBk5, 15 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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