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Hotel des Balances

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Traveller (755)
Room & Suite (555)
Dining (68)
Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(294 reviews)
“old town”(167 reviews)
“welcome cocktail”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (1,212)
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854 results
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564
219
47
17
7
Show reviews that mention
All reviewsthe riverold townwelcome cocktaila river view roombeautiful hotell'occitane toiletriesjesuit churchtrain stationperfect locationair conditioningsmall balconytop floorhotel barjunior suitebeautiful roomcoffee machineloved this hotel
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1 - 5 of 854 reviews
Reviewed yesterday

A bit confusing to get in by car as the road doesn't look like a road but more like a walking area. View from the room is amazing though. Also got good selection of stores around the hotel and can walk to the lake within...More

Review collected in partnership with this hotel
Thank ysrifu225476
Hotel's Favourite
Reviewed 8 January 2018 via mobile

Lovely hotel in heart of old Lucerne. Walk to everything. Very comfortable beds and five star restaurant worth a splurge. No gym though. :( Lovely staff. Very comfortable beds. View from lake porch is gorgeous.

Thank vjny
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 12 January 2018

Dear vjny, thank you a lot for your wonderful rating! We are glad that you fully enjoyed your stay with us. We are looking forward to welcome you back.

Reviewed 6 days ago

We had the privilege of staying at this beautiful historic hotel in the heart of Lucerne. We chose a river view junior suite and were given a corner room on the fourth floor with views of the alps that took our breath away! The bed...More

Review collected in partnership with this hotel
Thank funkywkf
Reviewed 6 days ago

Beautiful and comfortable hotel in Lucerne. Perfect location along the Reuss River with views of Mt. Pilatus. Quiet but still very close to all the city activity and train station. Very friendly and cordial staff. Numerous and thoughtful amenities in room.

Review collected in partnership with this hotel
1  Thank rslaw6
Reviewed 1 week ago via mobile

I had a queen sized bedroom on the top floor with an incredible semi-private balcony view of the water. This was the most delightful hotel room I have ever stayed in. The restaurant and bar were lovely - the food was incredible. I had the...More

Thank Marc W
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 1 week ago

Thank you so much for your amazing review! We are truly delighted by your kind comments. We are very happy that you had a perfect time staying with us and in Lucerne and we hope that you will be back soon.

View more reviews
Best Value Properties in Lucerne, Switzerland
See all 66 hotels in LucerneSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$210 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (755)
Room & Suite (555)
Dining (68)
Pool & Beach (2)
Amenities (22)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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wcsox05
17 January 2018|
Answer
Response from gmeak | Reviewed this property |
The rooms are not air conditioned, but generally have huge windows and/or French doors , all of which have automatic screens. The buttons next to the bed operate the screens. They were SO fun to discover and play with. As... More
1
Vote
Yin74
27 May 2017|
AnswerShow all 5 answers
Response from traceyb20 | Reviewed this property |
It's a 5 minute easy walk, maybe 10 at most if you walk slowly and have luggage
1
Vote
Erika S
2 May 2017|
Answer
Response from Balances | Property representative |
Dear Mrs Erika Thank you very much for your kind message. Exactly the train ticket is valid for the whole day so you can hop on on any train. Best regards
1
Vote
Google Translation
Room Tips
"River view"
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"Go with the river view"
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"Go for one of the suites"
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"401 - city view but has big doors that open almost like a balcony"
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