We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel des Balances

Save
Share
Am Weinmarkt, Lucerne 6004 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
eDreams
ZenHotels.com
US$360
US$334
View Deal
SAVE US$26
Travelocity
Orbitz.com
Expedia.comUS$360
View all 12 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1030)
360
Panoramas (13)
Room & Suite (579)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Contactless check-in
Read more
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel des Balances
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 71 hotels in Lucerne
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances.
Read more
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Desk
Fireplace
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Refrigerator
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English, French, Spanish, German
1,739Reviews23Q+A100Room tips
Traveller rating
  • 1,175
  • 431
  • 85
  • 31
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
williamaH4692GY wrote a review 7 Jan
Zurich, Switzerland4 contributions1 helpful vote
I've never had an un-truly-remarkable meal here. You always feel welcome. The situation in Lucerne's old quarter, is quietly spectacular; and for a unique summer experience, book a table on the terrace out over the river!
Read more
Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Raquel Mesa, Guest Services / Front Office at Hotel des Balances
Responded 1 week ago
We thank you very much for your outstanding review and your kind compliments. We are more than pleased to read your positive feedback and we are very happy that you enjoy both our hotel and restaurant. We already look forward to your next visit.
Read more
Isaure L wrote a review 5 Jan
Geneva, Switzerland110 contributions11 helpful votes
+1
My husband and I stayed for 3 nights for his 70th birthday and totally enjoyed our stay. We had a beautiful suite overlooking the water on the first floor. It was very spacious, very comfortable enormous bed, big sitting area, a jacuzzi bath for two, a separate big bathroom with shower and a second WC. I loved the iPod doc so we listened to our music which was fantastic. The room was cleaned perfectly every day, there was hand disinfect everywhere and the staff wore masks, so did all the guests. The staff were very polite and spoke perfectly other languages. We ate every night in the restaurant and each meal was delicious the tables were well separated. We highly recommend this hotel especially for couples and will be back ASAP and thank all the staff for making our stay perfect.
Read more
Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Share
Response from Raquel Mesa, Guest Services / Front Office at Hotel des Balances
Responded 1 week ago
Thank you so much for your marvellous review and for your kind feedback! We are delighted that you had a lovey birthday stay and we are glad that we could help to make it a wonderful time for you and your husband. It would be our pleasure to soon welcome you again.
Read more
annaboley1 wrote a review 3 Jan
1 contribution
The hotel is lovely decorated in style at the outside (entrance). It is situated at the waterside with the best restaurants and shops around the corner. After nice day outside, you can close the day at the great bar at waterlevel.
Read more
Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Raquel Mesa, Guest Services / Front Office at Hotel des Balances
Responded 1 week ago
Thank you very much for your excellent rating and your positive feedback! We are very happy that you had a great stay and we hope to welcome you again any time soon.
Read more
ilovecorndogs wrote a review Dec 2020
Lausanne, Switzerland964 contributions435 helpful votes
Really nice location right on the river, if you spend extra, you can get a balcony with a river view looking at the famous bridge and also amazing church across the way Restaurant is cute in the basement on the river Rooms are a bit small, even if you get a suite but the beds are very comfortable Luzern is expensive, so compared to others in the area, this is still a good deal and a nice place to stay
Read more
Date of stay: December 2020
Value
Location
Service
Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from Raquel Mesa, Guest Services / Front Office at Hotel des Balances
Responded 5 weeks ago
Thank you so much for your great review! We are very happy to hear that you enjoyed your stay with us. It would be a pleasure for us to soon welcome you again.
Read more
EmilyLaSalle wrote a review Dec 2020
Bangkok, Thailand54 contributions31 helpful votes
Would like to point out a few shortcomings we experienced, which one does not expect when staying in a hotel of this standard and price. Our suite was very spacious and well appointed, but there were no blackout curtains, even during the night there was light coming into the room. If you, like me, need complete darkness for sleeping, I suggest bringing a sleep mask. The shower was clogged, we requested it be fixed, they told us it had been done, but the problem remained. No assistance to help guests with their luggage up a flight of stairs to reach the reception area. We still had a pleasant stay, the hotel is very well located, the view is amazing and staff friendly.
Read more
Date of stay: December 2020
Service
Sleep Quality
Helpful
Share
Response from Raquel Mesa, Guest Services / Front Office at Hotel des Balances
Responded 10 Dec 2020
Thank you very much for your review and for communicating your experiences! We are glad that overall you had a pleasant time staying with us. We regret, however, that your were not totally satisfied. . We will check all the issues mentioned and will take the necessary action to avoid a negative experience for our guests. We would be very happy to soon welcome you again with us.
Read more
Previous
PRICE RANGE
US$180 - US$403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
des balances hotel, des balances lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
56
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel des Balances
Which popular attractions are close to Hotel des Balances?
Nearby attractions include Lake Lucerne (0.4 km), Old Town Lucerne (0.1 km), and Chapel Bridge (0.2 km).
What are some of the property amenities at Hotel des Balances?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel des Balances?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel des Balances?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel des Balances?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel des Balances?
Conveniently located restaurants include Restaurant La Cucina, Restaurant Balances, and Pastarazzi Spezialitaten & Take Away.
Is Hotel des Balances located near the city centre?
Yes, it is 0.3 km away from the centre of Lucerne.
Are any cleaning services offered at Hotel des Balances?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel des Balances?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel des Balances offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel des Balances?
The staff speaks multiple languages, including English, Spanish, French, and German.