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ibis budget Luzern City

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#33 of 68 Hotels in Lucerne
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ibis budget Luzern City
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1,452 Reviews from our TripAdvisor Community

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Showing 823: English reviews
Reviewed 1 week ago via mobile

Good and beautiful hotel to stay. But most importance it is clean and close to the train station for travellers. Worth our strong recommendation. We will consider this same hotel in our next trip to Lucerne

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Helpful?
Thank Yvonne Y
New Jersey
Reviewed 1 week ago

The best part about this hotel is its location. It's just about 10 mins walk from the main train station in Lucerne and very easily accessible by bus as well. The room was way too small but considering the prices overall in Switzerland, this is a good budget hotel. Staff was very helpful. Breakfast is not included, you have to...

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Helpful?
Thank vijyetap
Manuel F, Team Front Office at ibis budget Luzern City, responded to this review

Dear vijyetap Thank you for sharing your in Ibis budget hotel Luzern, you praise is a good motivation to do better. It was great for having you, hope to see you in the future again. Yours sincerely Thierry Lo - Team Front Office

new delhi
Reviewed 2 weeks ago

For a room with three beds, there isn't enough space for three bags and coats! We couldn't open the shower door, (WC was separate, and wash basin in the room) without moving around our luggage. Conveniently located, but not the most preferred location, especially if your budget is higher. Nothing much to complain about. Breakfast is as it would be...

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Helpful?
Thank Kunal_Joshii
Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear Kunal_Joshii Thank you for your advice of our hotel. It always important for us to improve. For your next time stay in ibis budget hotel. you can keep your luggage in our guest store room, due to our reception in 24 hours open, you can leave and pick up your luggage anytime you want. Again, thank you for choosing...

Brisbane, Australia
Reviewed 2 weeks ago

The hotel is well located only a short walk from Lucerne station. The room was clean, staff were helpful and the price is very good. My only issue is the bed was just not comfortable at all however that ,at just be a personal thing

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Helpful?
Thank JoelHall
Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear JoelHall Thank you for sharing your experience of your stay in ibis Budget hotel Luzern. For your next time stay in any ibis budget hotel, you can ask for extra bed equipment form the reception for your comfort, this service is free of charge. Again. thank you for choosing our hotel, it was great for having you, hope to...

Mumbai (Bombay), India
Reviewed 3 weeks ago

The hotel is at walking distance from station. However, the room size is very small and cluster-phobic. The staff is very friendly and advise in detail. The breakfast quality was good and clean. However, in the nearby very limited restaurants are available if one has to go out for food.

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Helpful?
Thank SanjivMisra
Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear SanjivMisra Thank you for sharing your experience in our hotel. AS our hotel is in the residential area, the choices of the restaurants is not as much as the down town, that's the reason our staff is always recommend the restaurants in that location. However, there are also some nice restaurants close to our hotel. We can give you...

Nashville, Tennessee
Reviewed 3 weeks ago via mobile

Ok, the good first... Parking is readily available and the hotel is conveniently located. Also, the reception staff was very pleasant and spoke several languages. However, they advertised that they are a snow free hotel, but the room they gave us was clearly not smoke free! As soon as we walked in the smell was overwhelming. We immediately asked for...

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Helpful?
Thank zarinafied
Manuel F, Team Front Office at ibis budget Luzern City, responded to this review

Dear Guest Thank you to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations. We are 100% a non smoking hotel. So we apologize for the fact that your room smelled of cigarette smoke. We also apologize for the room size, but all our rooms have the...

Malaysia, melaka
Reviewed 4 weeks ago via mobile

Location wise , it's not really near from the train station, u have to walk around 20 mins or more to reach the hotel. U have to pay for the breakfast , it's 12chf per pax. Basic breakfast Room is not tat really small, but if u put ur huge luggages around could restrict movements . The toilet and the...

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Helpful?
Thank Malaysia_melakaNavi
Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear Malaysia_melakaNavi Thank you for sharing your experience of your stay in our hotel. We understating is it little bit far to walk to our hotel with big luggage. However, there is a bus number 4 directly from the Luzern main station to our hotel every 10 minutes, and with bus you will be here in 5 minutes. Also, without...

Reviewed 3 November 2016

this hotel is just 1km from the train station of the very laid back city of luzern. the staff is very friendly and courteous. The breakfast spread was very good and scrumptous. Over all we had a decent experience of staying in this hotel.

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Helpful?
Thank Neeraj G
Manuel F, Team Front Office at ibis budget Luzern City, responded to this review

Dear Neeraj G Thank you for sharing your experience at the ibis budget Luzern City. We are very glad that you enjoyed the stay and were completely satisfied with staying at our hotel. It is always our pleasure to receive positive feedback like yours. I will share your comments with our team. Thank you again to taking the time to...

Pune, India
Reviewed 2 November 2016

Hotel is 10 mts walk from Lucern raliway station. Rooms are small but decent for a budget hotel. Breakfast is good and starts at 6:30 AM. There is a place to store the luggage after checkout. Staff is very polite and helpful. Free wifi is an added advantage.

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Helpful?
Thank Tiju K
Manuel F, Manager at ibis budget Luzern City, responded to this review

Dear Tiju K Thank you for sharing your experience of your stay in our hotel. Your praise is always a good motivation for us to do better. For your information, Our breakfast time starts at 6:00 am to 12:00 pm. Therefore, for your next time stay in ibis budget, you can enjoy the breakfast ever earlier or later. Again, Thank...

An Accor traveller
1 review
Reviewed 1 November 2016

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Helpful?
Thank An Accor traveller
Manuel F, Manager at ibis budget Luzern City, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff

Additional Information about ibis budget Luzern City

Address: Kellerstrasse 4/6, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €76 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — ibis budget Luzern City 1*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Lucerne
#3 Green Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from ibis budget Luzern City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher floor”
 of 5 bubbles SanjivMisra, 14 Nov 2016 | Read review
“Ask for upper level room, quiet and views”
 of 5 bubbles whippyicecream, 18 Oct 2016 | Read review
“smooth checkin/checkout, quiet and calm”
 of 5 bubbles 148arjunr, 16 Oct 2016 | Read review
“Small rooms so don't expect too much space”
 of 5 bubbles TahirH364, 5 Oct 2016 | Read review
“Get a room far from the train tracks”
  • View from the door
  • Toilet
  • Sink
  • Shower
  • Bunk bed
  • Double bed
 of 5 bubbles isasshax, 21 Sep 2016 | Read review
5 of 5
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