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Hotel Schweizerhof Luzern

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Hotel Schweizerhof Luzern
Hotel Schweizerhof Luzern
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505 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Apple Valley, Minnesota
Reviewed 6 days ago NEW

This place is Fantastic!! The rooms are all named from famous people that have stayed in them. We stayed in the room that the band Toto stayed in, really cool, especially the autographed wall, you need to see it!! The view from our room was off the charts. We overlooked Lake Luzern and the Swiss Alps. Be sure to enjoy...

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Thank terrylee34
Vancouver, Canada
Reviewed 1 week ago

We spent a few days at the gorgeous Schweizerhof as a part of our pre-cruise extension in Lucerne. The moment we arrived we were greeted by friendly and accommodating staff. The location was quite impressive and we were overwhelmed by the grandeur of this old hotel. Our room was in the newer section, however did have a magnificent partial view...

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1Thank Eric H
south africa
Reviewed 1 week ago

We were booked into the beautiful Schweizerhof as part of a post river cruise tour group for two nights in December. We were immediately impressed by its location overlooking Lake Lucerne and with wonderful views of the Alps. The hotel itself is a grand old building ideally situated for exploring the quaint city of Lucerne. Close to the main shopping...

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Thank willden
Helsingborg, Sweden
Reviewed 1 week ago via mobile

A wonderful place and it could have been a perfect escape but the overall impression is draged down since the cleaning staff systematically igonred their work. We have stayed in 5 star hotels in the wide world but never seen this carless cleaning before. You expect way more in a 5 star hotel. We stayed at the hotel for 3...

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1Thank Emmadahl7777
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Emmadahl7 I would like to thank you for your given feedback. We take your review serious and are very disappointed to read what have occurred during your stay. Your feedback has immediately been forwarded to our housekeeping manager. For your understanding I would like to explain you some of our standards. As some people have complained when we have...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

A definite five star hotel with five star treatment. Such a treat to learn of the various celebrities that had occupied the very same rooms. Immense history, yet well maintained with a modern finish in the rooms. Excellent service from the staff at reception. Ideally situated. Could not ask for a better location. Very neat. However, breakfast is very basic...

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1Thank SMaharaj01
Beverly, Massachusetts
Reviewed 2 weeks ago

Concierge was fantastic and was definitely the strong point of the Hotel. Upon arrival, hours ahead of our check-in time, checked the web for weather and visibility, recommended the Goldene Rundfahrt journey, took our bags, got tickets for us, gave us map and directions and sent us on our way for a wonderful day in the mountains and on the...

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2Thank Jake_MA_11
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Jake_MA_11 Thank you very much for taking the time to give us your review. It is very important for improving ourselves and getting better day by day. We are happy to hear that you enjoyed your stay in our Hotel. As well it is nice to hear that our concierge could help you out to spend a wonderful stay...

Saint Simons Island, Georgia
Reviewed 2 weeks ago

We had a terrific stay at the Schweizerhof before our Viking River cruise in early December. Beautiful historic hotel in perfect location on the lake. Terrific staff, fantastic breakfast and very nice room overlooking the lake. We hope to return again.

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1Thank Schaitberger
Delray Beach, Florida
Reviewed 3 weeks ago via mobile

We stayed two nights here with Viking Cruise pre trip. Service was excellent. Our breakfast was included and it was fantastic, a buffet with so many options and choices you could find anything you wanted. The location is on the water right by old town. Anywhere was just a few minute walk from hotel. Highly recommend.

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1Thank TBMARE
Reviewed 3 weeks ago

My wife and I stayed two extra days at this hotel after departing a Rhine River cruise. We had no problems with a Bell Hop getting our luggage to and from our room. The room was clean and updated. The hotel is beautiful. There were no ice machines on the floor we stayed on but we were brought ice after...

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Thank Bert C
Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

Yes it's on the water, yes it's been renovated, and yes it's historical but that's where it ends. They have the worst service. The three of us lugged our own suitcases up a massive set of stairs both entering and leaving hotel. The entire restaurant/ lounge area was noisy and total chaos. And when I finally found a seat and...

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Thank Gwen M
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Gwen M We would like to thank you for your given feedback. We take your review very serious and have discussed it in our weekly management meeting. We tried to find out what went wrong during your stay but unfortunately we could not find your name in our reservation system and therefore are not able to take any action....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Empathy & Excellence at Lucerne's Festival Hotel: Situated near the Old Town and directly on the shore of Lake Lucerne, the Hotel Schweizerhof Luzern is only stepy away from all major points of interest, the KKL, severing shopping facilities and the railway station. The house, since 1861 owned by the family Hauser, offers a spectacular view over the lake and the Swiss Alps. We are welcoming you with award-winning rooms and suitss where the Schweizerhof-history comes alive. However, the design of our rooms is only part of the overall concept: every single guest rooms also tells a story about the visits of famous people such as writers, musicians or actors to the Hotel Schweizerhof Luzern. The 2 restaurants 'Pavillon' and 'Galerie' make for culinary highlights, the trendy Schweizerhof Bar delights hotel guests as well as local pedestrians with daily live music. 9 Different function rooms, concierge service, parking garage, fitness-corner, business-corner and free WiFi. ... more   less 

Additional Information about Hotel Schweizerhof Luzern

Address: Schweizerhofquai, Lucerne 6002, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: €282 - €420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof Luzern 5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#1 Family Hotel in Lucerne
#1 Business Hotel in Lucerne
#1 Romantic Hotel in Lucerne
#1 Luxury Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schweizerhof Luzern staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in room Toto, second floor with beautiful views of Lake Luzern and the Swiss Alps!”
  • View from room Toto !! Outstanding Hotel with endless Charm!!
 of 5 bubbles terrylee34, 11 Jan 2017 | Read review
“Front rooms overlooking the Lake are obviously the best but are expensive but even standard rooms are stylish and spacious..”
 of 5 bubbles willden, 5 Jan 2017 | Read review
“Ask for a view of Lake Lazern”
  • The view from room 145
 of 5 bubbles bertc572, 26 Dec 2016 | Read review
“We paid the extra charge to have a room facing the lake. We were on the 3rd floor and it had a spectacular view!!”
 of 5 bubbles LayneFick, 16 Dec 2016 | Read review
“Ask for lake view, since it's magnificent!”
 of 5 bubbles BaMb1N0, 10 Dec 2016 | Read review
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