We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.


Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

254 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 162: English reviews
Start your review of Excelsior
 Click to rate
London, United Kingdom
Reviewed 1 week ago

The location is very central and a short walk from the station, lake and old town. The breakfast room and breakfast are the best bits the bedroom and bathroom need attention, good value. The staff are very helpful and friendly.

Thank John G
Reviewed 1 week ago

I had the occasion to join a first time guest at the hotel for breakfast. Helpful service aside from the buffet, clean and modest. Well located near train station for access to airport and to the center of town.

Thank Michael M
Reviewed 2 weeks ago via mobile

Perfectly placed near the train station and the water and bridges across the water . The hotel reception was very friendly helpful and efficient . The breakfast was good , a small selection of hot food , plenty of breads , cheese , ham, toast and coffee , fruit salad etc . The room was the right temperature , a...

Thank imhonot
Stellenbosch, South Africa
Reviewed 13 January 2017

The hotel is close to the station and within walking distance from the old town. We stayed in Room 20 which has a street view and my children were put in the furthest bedroom from ours, but at least on the same floor... Room 25, which had three beds and is at the back of the hotel. The fittings, cupboards,...

1Thank Catherine80808
Buckinghamshire, United Kingdom
Reviewed 1 January 2017

Very nice and clean, good breakfast, polite and helpful staff. Location was fantastic, near to train station and to centre of Geneva. Biggest problem was the heat in the room, couldn't sleep due to the hot room.

Thank Emma C
McLean, Virginia, USA
Reviewed 31 December 2016

This hotel is certainly not the most fancy one in Geneva, but then it is just across the street of the Manor where you can pick up some chocolate or some sushi if you are up for a snack. The staff was friendly and breakfast adequate. My in room safe was locked and the key I received from the front...

Thank Michel P
Kampala, Uganda
Reviewed 8 December 2016

I liked that it was a central location close to shops and restaurants. the staff were really pleasant too. However , i also felt that it was quite basic for the price, I guess because its Geneva :) Good thing is, it was also quite and a very beautiful waiting lounge.

Thank Gladys_nk
Albuquerque, New Mexico
Reviewed 27 November 2016 via mobile

Booked through Hotels.com at a great rate during the off season. Very centrally located hotel within 2 min of the water and many shops. Quick check-in and gave us advice on places to see also presented a free public transportation card for the entire stay. Very close to the main train station. Nice rooms with plenty of space. Would certainly...

Thank Erik S
Manila, Philippines
Reviewed 17 October 2016

We booked this hotel during our stay because it's the only one available that has a central location during that time. But it was really really pricey at more than CHF 700 per night. The room is on the small side and old. No view. Basic toiletries. No complimentary breakfast. For the same price, we booked the Hotel d'Angleterre when...

Thank geminitraveller
Guelph, Canada
Reviewed 16 October 2016

I've stayed in this hotel a number of times and I find its closeness to the rail station and buses very convenient. The check-in time is very late - 3 pm - when a lot of overseas flights arrive much earlier than that. I was told I could either wait or pay extra 5 ChFr per day to get into...

Thank mzj101

66 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (58)
Bathroom (9)
Room/Suite (15)
Hotel & Grounds (5)
Dining (2)
View from Room (3)
Other (24)

Management photos: Courtesy of the property manager

All Management Photos (8)
Room/Suite (4)
Family/Play Areas (1)
Hotel & Grounds (1)
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Geneva hotels
Hotel Lido
Hotel Lido
#63 of 106 in Geneva
155 reviews
Hotel Astoria
Hotel Astoria
#57 of 106 in Geneva
264 reviews
ibis Styles Geneve Gare
ibis Styles Geneve Gare
#14 of 106 in Geneva
397 reviews
Show Prices
Show Prices
Show Prices
Hotel Cristal Design
#42 of 106 in Geneva
457 reviews
Hotel Bernina Geneve
#69 of 106 in Geneva
497 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Excelsior

Address: rue Rousseau 34, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: €107 - €434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Excelsior 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz and Cheap Tickets so you can book your Excelsior reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excelsior staff and other travellers.
1 question
Ask a question
Questions? Get answers from Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a newly refurbished room”
 of 5 bubbles L9869EIjohng, 18 Mar 2017 | Read review
“on the inside of the building the rooms are quite”
 of 5 bubbles MichelP632, 31 Dec 2016 | Read review
“street side can be very noisy, but the other side costs more”
 of 5 bubbles mzj101, 16 Oct 2016 | Read review
“street view rooms are bigger”
 of 5 bubbles kls2929, 5 May 2016 | Read review
“Upper floors, back of the building”
 of 5 bubbles 659davidh659, 3 Apr 2016 | Read review
5 of 5