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Hotel Les Arcades

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Traveller (94)
Room & Suite (46)
Dining (7)
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Overview
  • Excellent28%
  • Very good54%
  • Average13%
  • Poor1%
  • Terrible4%
Travellers talk about
“train station”(28 reviews)
“office block”(3 reviews)
“historic center”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Multilingual Staff
Wheelchair Access
Laundry Service
Air Conditioning
2 Star Hotel
All hotel details
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Reviews (214)
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Traveller rating
34
63
19
2
8
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LanguageEnglish
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34
63
19
2
8
Show reviews that mention
All reviewstrain stationoffice blockhistoric centercar showfrom francesmall hotelfew minutes walk awayboiled eggswill stay there againbig roomwi figeneva hotelsperfect locationcroissantsstayed one nightcomfortable bedshopping area
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11 - 15 of 126 reviews
Reviewed 22 July 2017

It is a small hotel, however it has an excellent room, very clean and confortable. The location of the hotel is excellent and convenient for customers who will stay in Geneva for work. The internet connexion is not so good.More

Thank julianbaezb
Response from dominiquegolay, Front Office Manager at Hotel Les ArcadesResponded 31 July 2017

Dear Sir, We would like to thank you for having taken the time to review our hotel. We really appreciate your positive feedback and are pleased to read that you found the location of the hotel convenient. We highly value your comments, which help us...More

Reviewed 14 July 2017 via mobile

I couldn't have felt more welcome at this hotel. Wonderful staff. Breakfast buffet had lots of choice and offered different fresh breads and pastries. Room spacious and spotlessy clean. Hotel is well situated to make the most of free public transport.More

Thank David D
Response from dominiquegolay, Front Office Manager at Hotel Les ArcadesResponded 31 July 2017

Dear Mr David, We would like to thank you for having taken the time to share your experience at Les Arcades with us. We much appreciate your comments. Guest satisfaction being our priority, we are really pleased to hear you enjoyed your stay. We hope...More

Reviewed 11 July 2017

Positive : - Very helpful and kind staff - Very good location and exactly beside station - Cosy room - Good Price Negative: - Breakfast is not very good - Poor internet connection - Bed is very comfortableMore

Thank Neema_86
Response from dominiquegolay, Front Office Manager at Hotel Les ArcadesResponded 31 July 2017

Dear Guest, We acknowledge good receipt of your message and would like, first of all, to thank you for having taken the time to share your comments with us. Despite your overall good rating concerning your stay, I am very sorry to read that you...More

Reviewed 3 July 2017

Disappointed with room and bathroom in respect of heat. Very hot and NO air conditioning. Felt very claustrophobic as close to opposite buildings at back end of hotel. Had to have windows open and it was very noisy at night and as we were working...More

Thank PattiAnn44
Reviewed 10 April 2017

The hotel is right opposite the main railway station It is easy to get taxis and trams and the train to the airport from there The central location ensures that you can walk to shops and restaurants The lake is only a few minutes walk...More

Thank Uday T
Response from dominiquegolay, Owner at Hotel Les ArcadesResponded 13 April 2017

Dear Sir / Madam, Thank you for taking the time to give us your opinion on our hotel. I am pleased to note that you have enjoyed your stay with us, and I will share this with our teams. We look forward to welcoming you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Laundry Service
Room amenities
Refrigerator in room
Details
Price range
US$133 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$133 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (94)
Room & Suite (46)
Dining (7)
Questions & Answers
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ultratica
27 July 2015|
Answer
Response from dominiquegolay | Property representative |
Thank you for the question. The hotel is opposite the SBB railway station. The train leaves from the airport and takes 7 minutes to reach the city center SBB Railway station (Gare Cornavin). Regards
0
Votes
Room Tips
"take a room as far as possible from the reception"
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"Just don't book here"
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"My room faced the busy train station and was totally tranquil"
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"Ask for a room away from the train station if you open windows at night."
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