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Hotel Diplomate

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1 room 2 adults 0 children
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Hotel Diplomate
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96 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Oxford, United Kingdom
Reviewed 22 April 2014

Let's face it, good mid-priced hotels in Geneva are hard to find. You can pay a small fortune to stay on the lake, or you can end up in a flea pit. The Diplomate is neither on the lake, nor a flea pit. The rooms are small and do need updating, but the welcome was warm. It does help if...

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1Thank JCCMLondon
Reviewed 11 March 2014 via mobile

Avoid if you can! Room was very noisy as it was next to the tram stop. It was also very hot and the ac was ineffective. Shower attachment would not stay in place and sprayed water all over the bathroom. Breakfast was supposedly from 7 but at 7.15 there was still no coffee and very little choice. Had I known...

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6Thank CoriniumRugby
London, United Kingdom
Reviewed 2 March 2014

I was disappointed with this hotel. I usually find all BW hotels reasonably good. Not this one. The only good thing about it is the location. The category of this hotel does not fit the facilities. Rooms are definitely not those for a 4 star hotel. Spend your money better in another place.

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Thank George P
Geneva, Switzerland
Reviewed 2 February 2014

Well I had to stay there 1 night because of work and the office is just few blocks away. Colleagues did warn me about this hotel. The hotel is outdated, the room is very basic, the bed is not comfortable at all and the service is rather unfriendly. No way this hotel is a 4 star. Between 2 and 3...

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2Thank Tradingcoyote
Pordenone, Italy
Reviewed 28 January 2014 via mobile

We usually browse Trip Advisor's ratings before choosing any hotel. But this time we were forced to book such a low rated hotel since our collegue was staying there and, as it was a business trip, staying at the same place was convenient to us. First of all, our experience was not 100% negative and to be honest we didn't...

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3Thank Francesca-DM
Geneva, Switzerland
Reviewed 15 December 2013

Just few words from my side, I checked in in Diplomate Hotel for 4 days and from the beginning I didnt like it, first I arrived at 12 pm and they made me wait till 2pm because the room was not ready although the hotel was pretty much empty...then I had to leave 100 CHF guaratee for which the indian...

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3Thank sadicu
Walton on Thames, United Kingdom
Reviewed 29 November 2013

Rough receptionist, very unfriendly. Took my money through the reservsation and upon arrival was told that no reservation has been made despite me showing the hotel voucher. Then was left with no option but sleep in my car. Then to add insult to injury was sent a survey to rate the hotel! Never again in a Best Western!!!

Review collected in partnership with Best Western
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6Thank Daniel Mr B
Antwerpen
Reviewed 28 November 2013

When you walk into the lobby it feels like a time warp into the fifties. The rooms are clean but with an outdated feel to it. You are very close to the lake and a lot of good restaurants. The breakfast is complete and well done. I would have liked a gym but I guess this is not standard practice...

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1Thank stefkes
London, United Kingdom
Reviewed 17 October 2013

15 minutes to checkin with no acknowledgement or apology for the delay. Minimal staff. Compact rooms, but clean. Basic toiletries. Make sure you bring everything as the rest you have to pay for The radiator turns off but the big heating pipes do not and so the room was very hot. The A/C would not cool it down and so...

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1Thank ThamesViewE14
Geneva
Reviewed 29 July 2013

I cannot find words to describe the terrible reception on arrival. Allocated room (401) not made up at 6 pm! Complained and after one hour arguing and discussing with the receptionist were finally given a clean room (101) at 7 pm. The following day the room was not made up at 3 pm.

Review collected in partnership with Galahotels.com
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1Thank Stewart Barry M

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hotel Diplomate

Address: rue de la Terrassiere 46, Geneva 1207, Switzerland (Formerly BEST WESTERN Hotel Diplomate)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: €142 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomate 4*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Agoda so you can book your Hotel Diplomate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Diplomate
Geneva Best Western
Best Western Geneva
Hotel Style:
#38 Luxury Hotel in Geneva
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Questions & Answers

Questions? Get answers from Hotel Diplomate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was at 3nd floor; it was comfy and better looking than the one below (2nd floor, where my colleague stayed); but the wi-fi was poor at all floors.”
 of 5 bubbles oana_redinciuc, 21 Mar 2015 | Read review
“Don't go to a room facing the Terraserie road, it is quite busy and noisy. There is a tram each couple of minutes at least.”
 of 5 bubbles 349GeorgeP, 2 Mar 2014 | Read review
“Choose another hotel”
 of 5 bubbles sadicu, 15 Dec 2013 | Read review
“Do not get a room on the front as you need the window open and they are straight onto a busy street”
 of 5 bubbles ThamesViewE14, 16 Oct 2013 | Read review
“Try to get a room as high as possible, to minimize the street noise.”
 of 5 bubbles Stiris, 2 Jul 2013 | Read review
5 of 5