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4.5
#5 of 111 hotels in Geneva
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Beau-Rivage, private hotel since 1865 offers 52 rooms and 43 suites. The spectacular rooms and brand-new loft suites measure up to 500 m2, have a private spa bathed in daylight, exceptional views and unique volumes. Charm and discretion combined with modern comfort and subtle attention to detail make this unique hotel one of the most distinguished addresses in Switzerland. It boasts magnificent views of the lake and the Alps and is located in the city centre in the heart of the shopping and business districts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Russian, German and 1 more
Location
Quai du Mont-Blanc, 13, Geneva 1201 Switzerland
Name/address in local language
Beau-Rivage Genève
935 reviews
Getting there
Great for walkers
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Nestled in a prime spot, the Hotel Beau-Rivage Genève garners praise for its luxurious amenities, including spacious rooms that combine classic elegance with modern touches. The panoramic lake views and the hotel's cleanliness are often highlighted by travelers, who also commend the professional and attentive staff.
Although some reviewers mention the decor feels a bit dated and question the value given the pricing, the hotel's location near Geneva's historical center and attractions, along with its inviting atmosphere, consistently impress guests.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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I stay here regularly but this was my first stay in a hotel since the start of the pandemic. The hotel was very hygiene conscious and we needed to wear masks whenever walking through the hotel or at the front desk.
It was also comforting to know as standard our room is left unoccupied 3 days after the previous guest left following a thorough disinfection procedure.
There was no breakfast buffet (as is now standard in hotels) and instead it's served in the room. My only criticism was that bacon is not included in the American breakfast on offer. Just eggs which I do not eat!! However hats off to the kitchen as they made every effort to satisfy my out of the ordinary breakfast requests and did manage to rustle up some bacon for me!
As usual the staff were very friendly, helpful and courteous, and it's always nice as a returning guest to be greeted by name on check-in. The room was spotless and we had a very "safe" feeling throughout our stay.
As always and despite the pandemic, everything ran like clockwise, as it always does and I'm looking forward to our next visit in December.
One other discovery we made, 2 minutes walk from the hotel to the lake, there is a small ferry service that takes you across to different parts of town. The added bonus is it's free of charge as the hotel gives you a Geneva Transport pass allowing free travel on the buses, boats etc.
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Date of stay: September 2020
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Wagner, Directeur général at Beau-Rivage Genève
Responded 30 Sept 2020
Dear LuganoPirate, I would like to thank you for taking the time to comment your experience at Beau-Rivage Genève. We are delighted to read that you felt safe during your stay among us. Because our top priority is your satisfaction and your compliments are our best reward. It’s a pleasure to hear that you enjoyed your breakfast in your room and following your review, we have now added bacon automatically to American breakfast in Room Service. The whole team is very grateful for your excellent review and we already look forward to welcoming you back at Beau-Rivage in December. Kind regards, Lars Wagner General Manager
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My husband and I recently spent 2 nights at the Hotel Beau Rivage Geneve and were delighted by our stay! With the hotel's interior exuding old world charm coupled with our tastefully appointed room, our stay was made even more exceptional by the service we received from the hotel's staff. The warm welcome and special assistance from the receptionists, concierge and doormen, as well as the attentive service from the breakfast team were very much appreciated! Housekeeping was also prompt in responding to our requests. All of these made for a memorable stay and we highly recommend Hotel Beau Rivage Geneve!
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeauRivageGeneve, Directeur général at Beau-Rivage Genève
Responded 6 Jan 2020
Dear VirginiaPel, We thank you so much for your lovely comment on TripAdvisor following your Christmas Holiday at Beau-Rivage Genève. Delighted to read that you enjoyed your 2 nights thanks to the charm of our hotel as well as our professional team. Your comment is very rewarding as we strive to deliver everyday our best “service from the heart” for our guests’ satisfaction. Thank you very much for highlighting the hotel’s efficient service. The whole team is very grateful for your excellent rating and we already look forward to welcoming you back at Beau-Rivage Genève. Warm regards, Lars Wagner General Manager
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I was honoured to have stayed at the Beau Rivage from December until end January 2020. This hotel is a melting pot of luxury collection, with a history of art and antique, providing a truly unique experience of elegance for business and leisure. The hotel has the best unique rooms and amazing bathrooms.
Well, upon arrival, I was warmly welcomed by a wonderful Ms Margot her pleasant and friendliness made me feel welcomed. She has been a true Champion in assisting me to settle down at the hotel. During check-in, I was greeted by most friendly and delightful staffs and the concierge who graciously arranged for my bags to be delivered to my room. All front desk staffs at this magnificent hotel went out of their way to ensure that my stay is truly memorable.
I wish to wholeheartedly thank Raphael Mathon for his exceptional customer care, which made my stay at the Beau Rivage an unforgettable experience.
The room services team have been splendid throughout my stay. They kept my room spotlessly clean with stunning décors. Ms. Samantha’s complimentary treat of my favourite Swiss platter of cheeses, fruits desserts were an absolute phenomenon. The breakfast team at Le Chat-Botte led by Mr. Marco, a perfect gentleman, was unforgettable, their warm smiles and excellent service was always the best way for me to start a day, with a positive vibe. I have enjoyed high-quality service at the bar and la Terrase Alpine. The team there is phenomenal I also wish to thank and salute the "valets" at the entrance, their warm welcome makes the Beau Rivage a true Champion, please keep up a good job.
To the management of the Beau Rivage Hotel beautiful hotel, thank you for everything.
Cheers, Kleo
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Date of stay: January 2020
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeauRivageGeneve, Directeur général at Beau-Rivage Genève
Responded 30 Jan 2020
Dear kleos302, I would like to sincerely thank you for taking the time to write these compliments about the experience you had at Beau-Rivage Genève. It is so rewarding for us to read such magnificent comments about our hotel and, especially regarding the work of our team. They take great pride in contributing to our valued guests’ experience to make it one to remember, and we thank you for mentioning their friendliness and professionalism. Be assured that your compliments have been shared with the entire team and especially with Margot, Raphael, Samantha and Marco, who went above and beyond to make your stay “truly memorable”. Your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. Thank you again for taking the time to provide us with so many details of your stay, as they are a great source of motivation and encouragement. It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Sincerely, Lars Wagner General Manager
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I am visiting Geneva several times. This time I stayed at the luxurious hotel Beau-Rivage: perfect location, spacious rooms full of charme and history and with the Terrace and a Thai restaurant two great options to eat in the hotel.
The service is excellent, but the hotel is quite empty, good for visitors, bad for the private hotel. They have great deals at the moment, breakfast as room service only because of Covid-19.
I loved the rooms with views to the lake and no noise in them because of highest quality windows
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Wagner, Directeur général at Beau-Rivage Genève
Responded 10 Aug 2020
Dear Mr Wild, Thank you so much for sharing this amazing review regarding your last visit at Beau-Rivage Genève. How wonderful it is to read that you enjoyed our location, your spacious Lake View Loft Suite, our Terrace as well as the charm and history of our private hotel. It is a pleasure to know that our service was excellent and our deals great due to this exceptional context. We are very sensitive to this kind of comments from people like you. Please be assured that your comments have been shared with our team, we are thrilled that you enjoyed such a delightful experience. We look forward to welcoming you back very soon in Geneva. Kindest regards, Lars Wagner General Manager
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We stayed here last night before heading up to the Alps, the hotel is small and very classy. Oozing character and the service was simply excellent!! Due to be Valentines Day the room service took a little longer (45 mins) and the staff was apologetic bringing chocolates and marshmallows. Breakfast was delightful with excellent service again. Still family owned, a little piece of charming Swiss history. We will go back for longer next time!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeauRivageGeneve, Directeur général at Beau-Rivage Genève
Responded 17 Feb 2020
Dear lucyhieattsmith, Thank you very much for your very kind review and for choosing Beau-Rivage Genève before heading up to the Alps. We are delighted to read that you enjoyed the service as well as the breakfast and the historic character. It is also a pleasure to know that you appreciated the attention delivered by our room service team who always try to provide you with the best service. We hope to welcome you back very soon, Best regards, Lars Wagner General Manager
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While we thoroughly enjoyed our stay at the beautiful Beau Rivage because of its location and view on the lake and it’s beautiful history and artifacts. It’s like being in an old palace on another time and era. The food and beverage in room service as well as their famous La Terrase were excellent to say the least. Where the hotel lost marks for us was in reservation, first room offered had partial view smaller than expected. Not renovated and I kept finding small spiders everywhere. After I have been promised a full lake view and a specific category room initially I was downgraded to a lower category with same price of higher category then when I wanted the category I had initially available that offer suddenly had changed and was no longer available despite me booking and finalizing within 2 days of offer week. Then the room available in my category again was no longer the same it was same size on lower floor with higher price than lower junior suite category. I had to wait till next day where we moved eventually in the beau Rivage suite, newer slightly more spacious ans for sure better view, however it was on lower floor and instead of doing a free upgrade to make up for disappointment and let down they continued to insist on the higher difference with no real special compensation. We moved in room following day very late in afternoon. They had forgotten to provide welcome fruits etc till I called reception.. it’s ok they tried but my expectations of this particular hotel with this historical and old world wealth was not met unfortunately. Also we left message with one staff for a feature that booking her forgot and we found our credit card already deducted for stay with additional difference early morning the day we were leaving and before our official check out or taking our permission to do so. It made me wonder but again added to my disappointment and my impressions of Geneva on the golden days. Sadly none of the staff showed up exceptional.. no personal or personalized attention was given which surprised me for a distinguished boutique an famous hotel like the beau rivage
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Herr, Directeur général at Beau-Rivage Genève
Responded 14 Sept 2021
Dear Ghadaz2016, We would like to thank for choosing Beau-Rivage Genève for your recent stay in Geneva. Thank you for your kind words on our historical hotel that has been serving guests for the past 155 years. Also, thank you for your kind comments regarding our Room service as well La terrasse by Domnique Gauthier. Our Chef chooses every ingredient with care, and selects local and seasonal products. This is the best reward for Chef Dominique Gauthier and his teams to read your words. We are sorry to hear of your disappointment with your reservation, please do accept our sincere apologies. If your time permits we would be delighted to hear from you at Robert.herr@beau-rivage.ch for any additional comment or observation that may help us to improve our services. I hope your recent experience will not deter you from considering Beau-Rivage on a return visit to Switzerland and I would be most grateful for any opportunity to restore your faith in our hotel. Yours sincerely, Robert Herr General Manager
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The exceptionally started already by arriving at the hotel. The "Bellboys" were not boys at all, but grownups, impeccably dressed, speaking several languages. Check-in was absolutely painless, quick and efficiently done by Roxane, Perine and other charming and multilingual staff. The hotel dates back to 1865, and the interior, fixtures and furniture showed that, all the most beautiful from each period had been kept. My wife of course loved the fresh flowers everywhere, and continuously wanted to make photos. The room was equally enchanted, with beautiful view over Lake Geneva and the jet fountain. The most impressive, however, was the mattress. My wife always wake up with painful joints; on the room mattress she was totally free of pain (and god knows I have spent a fortune on mattresses at home). Downstairs was a well equipped bar, even serving food, and I had an excellent "Perch du Lac" there. Breakfast was super with the best of service. The absolute crown, however, was old gondola cabins on the terrace where different types of super tasting Cheese Fondue were served. The little cabins were so romantic that I definitely saw the same sparkle in my wife's eyes that was there as we met 20 years ago. The service of course impeccable. I have lived in some of the world's best hotels; Orient Mandarin and Peninsula in Bangkok, Hassler in Roma, Cipriano and Gotti Palace in Venice, Claridge's and Ritz in London, Grand-Hotel Schloss Bensberg and Schloss Lehrbach in Germany to name some. Thus it is not for lack of comparison that I loved Beau Rivage; due to its family feeling I would put it on the top of them all.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip:Lake view rooms give morning sunshine directly in your bed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeauRivageGeneve, Directeur général at Beau-Rivage Genève
Responded 24 Jan 2020
Dear wikingdoc, Thank you so much for sharing this amazing review regarding your last visit at Beau-Rivage Genève. How wonderful it is to read that you enjoyed every single detail of your experience. It is a pleasure to feel that you love our property and especially the family feeling and we are very sensitive to this kind of comments from people like you. Thank you also for your kind words towards our dedicated team always striving to provide you with the best service. Please be assured that your comments have been shared with all of them, we are thrilled that you enjoyed such a delightful experience. We feel blessed that every moment was over the top such as your breakfast or the evenings at Le Bar and the room with the view over the Lake. Also, we are delighted to read you enjoyed our “Terrasse Alpine” with its vintage gondolas and that this winter pop-up was a sparkling experience for your wife. Thank you again for this glowing review, which encourages us to deliver the best to all of our guests. We look forward to welcoming you back very soon in Geneva. Kindest regards, Lars Wagner General Manager
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We were greeted in our beautifully decorated and maintained rooms with a gorgeous view of the lake and a bottle of champagne and fresh fruit. Staff was very accommodating and excellently trained. Would recommend this hotel to the most critical traveller.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Herr, Directeur général at Beau-Rivage Genève
Responded 30 Nov 2021
Dear Macaired2021, Thank you for choosing Beau-Rivage and for taking time to write such a delightful posting on Tripadvisor. We are pleased to receive your rating and read that you enjoyed the style of decoration of our rooms. This is in homage to an architectural style that has made the history of our House. We are thrilled to know how satisfied you were with the staff, we have a very professional and passionate team which strives to provide you with an unforgettable experience. Your comments are really an excellent reward for all the staff. We are grateful for your recommendation and hope to have the pleasure to welcome back in the near future. Best regards, Robert Herr General Manager
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When I entered my suite I said "wow" loud, and I don't know if it was for the view of the city landmark, the Jet D'Eau, or for the height and decor of the room.
The service is warm and friendly, which really helps, because the place could be intimidating. But it's not, and when I posted a photo o Instagram, many people wrote to me they had been to and had wonderful memories.
I went to the gym and ways very hungry, so at the end of my training I decided to eat some fresh fruits offered on a tray. Not happy yet, I "stole" some to finish eating in my room. When I entered the lift with the fruit wrapped in the hotel paper, a man smiled at me and I told him not to tell anybody.I met him later on and it turned out it was the hotel manager! I really felt embarrassed, but he made me feel so welcome, we ended up having a big laugh.
I even liked the lady who took care of my room - she was also very friendly and proactive.
A great experience.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:I saw two suites and they both amazing. They are all different. You can't go wrong.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Wagner, Directeur général at Beau-Rivage Genève
Responded 17 Mar 2020
Dear Beatrice L, Thank you so much for your excellent feedback following your stay at Beau-Rivage Genève. We are absolutely delighted to read that you had a memorable experience with us and enjoyed our attentive service, our friendly and professional staff, our spacious suite, and our fresh fruits in the fitness center. Your compliments are a real source of motivation for our team. Again, we are very grateful for the amazing rating and rewarding comment. We already look forward to welcoming you back, Warm regards, Lars Wagner General Manager
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We had a excellent 2 night stay last week. Concierge and reception staff were very accommodating, nice and helpful given we travelled with a lot of luggage and 2 months old baby. Room service is the only option to dine given COVID restrictions, but dishes and service were 5star. Room was very spacious, decor is old-fashioned in style but of good quality. Overall, very happy with the stay.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Wagner, Directeur général at Beau-Rivage Genève
Responded 25 Nov 2020
Dear micha_bM966BP, Thank you for choosing Beau-Rivage Genève and for taking the time to share your experience. It is a real pleasure to receive your rating and read your kind compliments regarding the attention provided by our service teams throughout your stay as well as your compliments concerning our friendly and professional Room Service and Reception colleagues. Chef Dominique Gautier is delighted to learn that you appreciated his cuisine. Most of our suites have been recently renovated and we continually upgrade our rooms on a regular basis. I am sorry to read that our authentic rooms came across as old fashioned. Once again, the whole team is very grateful for your excellent rating and we already look forward to welcoming you back at Beau-Rivage Genève in the not too distant future. Best regards, Lars Wagner General Manager
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All dining in Geneva is expensive. We walked around the corner behind the hotel and had breakfast in a cafe. From memory when I booked the hotel it was approximately 50 Swiss francs per person for the breakfast
There are more places to choose from in the Geneva area.
PRICE RANGE
€602 - €889 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of GenevaGenevaMont-Blanc
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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