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Hotel Metropole Geneve

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#9 of 105 Hotels in Geneva
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Metropole Geneve
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701 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Vancouver, Canada
Reviewed 4 December 2015 via mobile

A lovely and well located hotel, but party central. Good service. Do not stay here on a Weekend unless you are on a very high floor. The music from the bar is very loud. Not possible to sleep on the third floor or below. Eat meals elsewhere. Great food but very expensive.

1Thank S C
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest Thank you for having taken time to provide your valuable feedback with regards to your recent stay with us. Every comment received forces us to improve further our service and our product and it helps us become more competitive. We are so sorry for any inconvenience caused by the noise related to an event that was held at...

Reviewed 2 December 2015

New Jr suites (#327 was my room) are comtemporary and extremely comfortable. Excellent bed, Shower with integrated steam system, Top & friendly service, Swiss Excellence in one place. Great location & beautifull view on Geneva lake.

1Thank Arnaud L
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Arnaud L We highly appreciate the time you have taken to provide such valuable feedback. We are glad to read that you like the new Jr suite and that you find the service excellent. We wish to accommodate you soon and please book the room in advance as the new rooms are highly requested. Quality Manager

Fernandina Beach, Florida
Reviewed 20 November 2015 via mobile

I've stayed in some nice hotels. This one is pretty much as good as any. Five stars all the way. The property itself is absolutely beautiful. A grand old building located right on Lake Geneva. Fabulous, high-end shopping is a very easy walk for anybody. Restaurants and bars abound nearby. The staff is impeccably attentive. I would give this place...

Thank brastumac
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest We feel so flattered by your recent review shared on Tripadvisor and we warmly thank you for all the kind words which represents your satisfaction with the hotel and with the service offered. By rating us “a 6 star hotel” and wanting to return to Swissotel Metropole anytime visiting Geneva is an outstanding reward for all of us...

Herzlia, Israel
Reviewed 20 November 2015 via mobile

Wonderful staff, room was great. Breakfast too good. View... Rooftop... Great location part of the old town. This was my second time in this hotel after a few times staying in other busy hotels... It not too big, the room was very modern, tv built in to the big wall mirror. Would love to come again

Thank hananir
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Mr. Hananir Thank you for the confidence shown in Swissotel Metropole. Having chosen to stay with us again while visiting Geneva shows great satisfaction with our product and our service. We appreciate your latest review shared on Tripadvisor, especially the fact that you would love to visit us again as it reassures us of the quality of service offered....

Kfar Saba
Reviewed 18 November 2015

Very nice hotel. All service providers are eager to help. Room was too cold, they couldn't heat it properly. Had to cover myself with few blankets. Concierge is great and helpfull, even handed me a towel and bottle of water after returning from my morning run.

Review collected in partnership with Swissotel Hotels & Resorts
1Thank Viko B
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Viko B We greatly appreciate your visit and the time you have dedicated to publish your comments about your recent experience on Tripadvisor. Your review has been shared with all colleagues in particular with the concierge. With regards to the cold room temperature, measures have been taken by the engineering department to follow up on the guest room heating...

Sao Paulo, SP
Reviewed 18 November 2015

The hotel is super well located. The build has its own tradition and its is super beautiful. The service is very very good. I think in Geneva will find five stars with more lux etc, But the Metropole is just the right place with a very good rapport quality/price

1Thank JanainaBuccioli
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Janaina Buccioli Thank you for having chosen Swissotel Metropole during your visit in Geneva and for sharing your recent experience on Tripadvisor. We are grateful that you enjoyed the hotel, a historical building, and the service which we never stop improving. We are looking forward to welcoming you soon back. Quality Manager

Reviewed 9 November 2015

Decoration = modern room. Amenities = high technology. easty to useQuality of the bedD . top of the top Service : kindness + professionnal + Spacious room Location = good. close to the train station NICE VIEW

Review collected in partnership with Swissotel Hotels & Resorts
1Thank arnaudr693
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest Thank you for having taken your time to share on Tripadvisor your recent experience at Swissotel Metropole Geneva. The review has been communicated to all colleagues and we are happy to find out that our service was highly appreciated. We look forward to welcoming you soon back. Quality Manager

Reviewed 6 November 2015

Stayed at the Swissotel Metropole for two nights. Very convenient location for shopping. restaurants and nice walks around lake Geneva. The hotel staff are very helpful and friendly. Nice room which apparently had been recently refurbished - very modern (I think it was called an Advantage room) also with a lakeview. Just a few little niggles. The bar is quite...

Thank luxbabe
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest Thank you for your visit at Swissotel Metropole Geneva and for sharing your recent experience on TripAdvisor. I see that you have explored our new room category, very modern in design with state of art technology. We are greatful for you having rated our service as being friendly and helpful as well as having appreciated the location of...

Reviewed 30 October 2015

Spacious modern contemporary room (421) overlooking the park and lake with partial view of Jet d'eaux (due to park trees). the shower room is open plan to the bedroom with glass walls. Although the loo has a frosted glass door, this layout may not suit everyone..there is a curtain that can be drawn across although it doesn't include a privacy...

Thank Lizzieshrewsbury
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest It is a pleasure to read your feedback and thank you for the time dedicated to write such a detailed review and to share your experience on Tripadvisor. I see that you have tried our newly designed rooms and certain design and architectural aspects seem to be of concern. Dear guest please note that we do have additional...

Singapore, Singapore
Reviewed 27 October 2015 via mobile

This is probably the only modern 5 star hotel in the heart of Geneva . Lake Geneva is just across the hotel and you could along along the lake or take one of the cruises on the Lake . All the top brands in fashion and watches are within walking distance from the hotel . If you have very little...

1Thank twinklemelody
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest It is a pleasure to have accommodated such an experienced and passionate traveler. We thank you and we are honored to be part of your experiences around the world shared on Tripadvisor. Dear guest, you flattered us with a great review especially complimenting the service and the people as well as the central location of the hotel. We...

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Room/Suite (49)
Dining (14)
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Hotel & Grounds (26)
View from Room (8)
Bathroom (9)
Family/Play Areas (1)
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Management photos: Courtesy of the property manager

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Room/Suite (37)
Hotel & Grounds (8)
Dining (5)
Other (14)
04/06/2017 05/06/2017
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Mirror Bar
The Mirror Bar
Cuisines: Bar, Gastropub, Wine Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Geneva with a beautiful view of the lake, Hotel Metropole Geneve is conveniently located on the left bank, within the city's famous shopping district and just a short walk from the Jet d'eau, the old town and the central business district. The hotel boasts the renowned top-quality service that is a hallmark of Swiss and Geneva hospitality, making it a home away from home for both business and leisure travelers to Geneva. ... more   less 

Additional Information about Hotel Metropole Geneve

Address: quai du General-Guisan 34 | Rue du Rhone, Geneva 1204, Switzerland (Formerly Swissôtel Metropole Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: €271 - €553 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole Geneve 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Hotel Style:
#8 Family Hotel in Geneva
#9 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole Geneve staff and other travellers.
3 questions
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Bridgetown, Barbados
over a year ago
Burnaby, BC

See all questions (3)

Questions? Get answers from Hotel Metropole Geneve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lakeview rooms are the best”
mpatel491, 28 Apr 2017 | Read review
“Take the colorful rooms, it's worth the money!”
946ub, 18 Apr 2017 | Read review
“The hotel has rooms with shower cabins and bath tubs, so better ask at the reception before taking the room, if it's important to you.”
P9065HL_, 14 Mar 2017 | Read review
“lake view room is impressive”
PhoebeL609, 12 Mar 2017 | Read review
“Choose a room with a view of the lake”
TinoA, 28 Jan 2017 | Read review
5 of 5
US$426* /night
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Prices are for 1 room, 2 adults
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