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Mandarin Oriental, Geneva

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#4 of 106 Hotels in Geneva
Certificate of Excellence
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Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
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559 Reviews from our TripAdvisor Community

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Showing 366: English reviews
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Reviewed yesterday NEW

Our stay at The Mandarin Oriental was outstanding, extremely helpful check in staff, wonderful concierge with maps and good solid advise. They even booked a hire car so we could visit France, Chamonix for a days skiing. Every single member of staff was helpful and courteous... The room were comfortable with the best nights sleep i have had in a...

Thank Kit148
Leeds, United Kingdom
Reviewed 2 weeks ago

Beautiful hotel combined with great service from the minute the car door is opened for you. From Louis on the initial check in I have to say that our 3 night stay at the hotel was just perfect. Ample rooms which are spotlessly clean, breakfast has a good deal of choice to suit everyone and the downstairs bar was ideal...

Thank JimKX
About Hotel's Favourite Review
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear JimKX, Thanks a lot for taking the time to leave us a comment on your recent stay. We are absolutely delighted to read that you very much enjoyed your 3-night stay with us, thanks to our spacious rooms, generous buffet breakfast at Café Calla and cozy atmosphere at MO Bar. It’s very rewarding to know we have successfully surprised...

Reviewed 3 days ago NEWvia mobile

Fresh, tasty buffet. Includes salads, juice, meat, sides, and the most gorgeous dessert room ever. Quiet enough to hold a conversation but also very cozy and comfortable. We will return with the children as a nanny service is available.

Thank Staci W
Brisbane, Australia
Reviewed 1 week ago via mobile

We recently stayed for three nights at this magnificent hotel. The staff were amazing, the location superb. Our suite was stunning and the fresh flowers and complimentary bottle of wine ensured our stay was first class.

Thank Lorena V
London SW18
Reviewed 1 week ago

My stay at The Mandarin Oriental was wonderful, helpful check in staff, wonderful concierge with maps and advise. Every single member of staff was helpful and courteous> The room was comfortable with the best pillows I have ever slept on. The room even had a running map, with miles around the lake for a run. This hotel is over and...

Review collected in partnership with this hotel
Thank Fanar
Cascais, Portugal
Reviewed 1 week ago

Cool guys in the reception offer you a glass of decent Champagne at arrival. Champagne should be cold, dry and hopefully, free. I guess I paid it somehow but still a nice gesture... Rooms with lots of space and a bathroom to enjoy. I also like when the architect has done a good job with furniture. Look at the smart...

Thank mikaelranggard
Johannesburg, South Africa
Reviewed 1 week ago

The Manadrin Geneva provides an amazing experience of luxury and practicality. It is well situation for the business, shopping and leisure needs. I often referred to returning to the hotel as going "Home"

Review collected in partnership with this hotel
Thank E762SRsueb
Madrid, Spain
Reviewed 3 weeks ago

Mandarin oriental Geneva has surprised me very much in a way excels all other hotels in town. The staff is excellent, the room service extraordinaire, the front desk is top . I really recommend this hotel for the location, and extraordinaire service and staff.

Review collected in partnership with this hotel
1Thank CRISGG_11
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear CRISGG_11, Thanks so very much for the awesome rating of your stay. We are extremely grateful you took the time to share your feedback with us. We are delighted to read that our staff performed very well, surprising you with their professionalism and warmth and that you also loved our central location. We are very grateful for your precious...

New York City, New York
Reviewed 4 weeks ago via mobile

My stay at this hotel was overall great. Originally, I was initially ignored when I attempted to be checked in which I initially attributed to racial factors but after I was recognized as a guest of the hotel, the service was subsequently great. It was expensive. The ability to have a buffet breakfast daily was very convenient. The hotel arranged...

Thank Bigsis1mille
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Bigsis1mille, Thank you for taking the time to post on TripAdvisor following your recent stay with us. We were very sorry and surprised to learn about your experience during the check in. Please allow us to apologize sincerely for the inconvenience caused and you may rest assured that this is not something we’ve ever heard before. Kindly be informed...

Reviewed 4 weeks ago

My husband and i stayed there for one night. Comparing it to other Mandarin Oriental Hotels around the world, this one felt very dated and it needs an immediate renovation. The staff were nice and friendly and we've been upgraded to the next best room, try to pick the ones Looking at the river. Location was great, its a short...

Thank Maysam Q
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Maysam Q, Thanks for taking the time to share your feedback. I regret to read you were disappointed and I have taken good note of your comments regarding a needed refurbishment of our hotel rooms. Please be informed that we last renovated the 7th floor in 2008, the rooms from the 1st to the 5th floor in 2011 and...

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  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Calla at Mandarin Oriental
Cafe Calla at Mandarin Oriental
Cuisines: Swiss, European
MO Bar
MO Bar
Cuisines: Bar, European, Pub, Spanish, Asian, Contemporary
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 189 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining, unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 

Additional Information about Mandarin Oriental, Geneva

Address: quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: €394 - €938 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Agoda, Cheap Tickets, Travelocity, TripOnline SA, Cancelon and Jetsetter so you can book your Mandarin Oriental, Geneva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental
Hotel Style:
#4 Family Hotel in Geneva
#4 Luxury Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Geneva staff and other travellers.
3 questions
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New York City
8 months ago

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Questions? Get answers from Mandarin Oriental, Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of the building over looks the river... great view”
Kit148, 23 Apr 2017 | Read review
“Go for a room with a river view”
JimKX, 6 Apr 2017 | Read review
“Pick one over looking the river”
Mqamber, 22 Mar 2017 | Read review
“Treat yourself to a river view! Beautiful!”
KristieWSH, 4 Jan 2017 | Read review
“Book a 6 floor room overlooking Rhone and amazing view of the Saleve Mountain (if Sun is shining)”
Markqn1, 25 Dec 2016 | Read review
5 of 5