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Mercure Plaza Biel

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#1 of 11 Hotels in Biel
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316 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Sweden
Reviewed 24 October 2016

The hotel is 10 min walking distance from the central trainstation in Biel. Good central location right at the walking street and resturants but withdrawn from traffic. I had a nice quiet room and it was okay for one night stay. The room was okay spaceious and clean. Couple of things though is that the furniture seems a bit worn...

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Helpful?
Thank TH100
Chennai (Madras), India
Reviewed 20 September 2016

Easily accessible to all the restaurants,shops and the location is of a great advantage , Nice hotel with clean rooms and good service . Comfortable 4 star hotel with gym and sauna facilities . Well recommended

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Thank Sethuraman0025
Rotherham, United Kingdom
Reviewed 11 September 2016 via mobile

Nice room, comfy bed, good bathroom, hot drinks tray, minbar, and air conditioning. The breakfast was a good buffet with lots of choice. The restaurant had a good menu and nicely cooked and presented food. A good underground carpark which is free for motorcycles. Staff were very friendly and helpful.

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Thank IanCwinginit
Montreal, Canada
Reviewed 8 September 2016

The hotel is well located relative to the Altstadt. The room was recently refurbished but the new carpet smelled of factory new and one could almost choke on the lose fibres in the air...why hotels still put these allergens in their rooms I don't know and then brag of protecting the environment. The reception was warm and courteous and provided...

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Thank guyrlac
London, United Kingdom
Reviewed 3 September 2016 via mobile

Stayed at the hotel on business for one night. The hotel is a mixture of old and new. First impressions were not good - visually it's ok but I had to wait for 15 minutes at check in which was annoying because at bough the receptionist was clearly busy, other staff walked back and forth and nobody offered as much...

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Thank Dave G
Santos, Brazil
Reviewed 23 August 2016

The employees are very attentive, specially in the reception. The room are refurbished, almost new and very well located, near Berna. The rooms are very clean. Minor problems in the room that was fixed promptly.

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Thank clsfchr
New York City, New York
Reviewed 14 August 2016

Spent a night at the Mercure Plaza during a week-long bicycle trip across Switzerland. Terrific, upscale room, as was the hotel. Welcoming staff. It appears that the hotel is near a sketchy part of town; that's my only complaint. Otherwise, you'll get what you'd expect from one of Europe's top chains.

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Helpful?
Thank Mike B
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Mike, Thank you for the good review! we are glad to hear you appreciate your stay in our hotel. We hope to see you again soon, Chloé Assistant Manager

Kfar Saba, Israel
Reviewed 10 August 2016

Stayed one night at the hotel. Arrived late - checkin was quick and efficient. Room was clean and big. shower was great. WiFi was good (around 15Mbps download). Breakfast was basic, but good enough (coffee was tasty) Will book again

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Thank Zabook
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Zabook, Thank you for the comment! We will be more then happy to welcoming you again for your next stay! Best regards, Chloé Assistant Manager

St. Petersburg, Russia
Reviewed 8 August 2016

The hotel is located more or less in the centre of this town on the bank of the canal. I had a nice room, bathroom was good, the bed was comfortable. I believe they should improve breakfast - it is absolutely the same all the time and paying more than 150 euro you may expect something bigger. WiFi is ok,...

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Helpful?
Thank Vasiliy C
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Vasily, Thank you for the review! indeed the prices in Switzerland are pretty expensive... but we are glad that you still appreciated you stay in our property. We hope to welcome you again very soon! Best regards, Chloé Assistant amanger

Cottbus
Reviewed 6 August 2016

The hotel is clean and nice. My was room was rather small, but it was enough. Wifi connection was slow and kept falling. AC worked very well. Breakfast was good. The receptionist still greeted me with a smile even though just some seconds earlier some indian woman (that thought she was more important than she is) was threatning her.

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Helpful?
Thank tgois
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear guest, thank you for the great review! We all strive to welcome our guest whatever may happens! We are glad you appreciated your stay in our property. Kinds regards, Chloé Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 

Additional Information about Mercure Plaza Biel

Address: Neumarktstrasse 40 | Postfach 3376, Biel 2502, Switzerland
Region: Switzerland > Canton of Bern > Biel
Price Range: €110 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Plaza Biel 4*
Number of rooms: 100
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Also Known As:
Mercure Plaza Biel Hotel Biel
Accor Plaza Biel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Plaza Biel staff and other travellers.
2 questions
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over a year ago
Halifax, Canada
over a year ago

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Questions? Get answers from Mercure Plaza Biel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor seem more new than 1st and 2nd.”
 of 5 bubbles Zabook, 9 Aug 2016 | Read review
“Higher floors probably have less street noise”
 of 5 bubbles PrinceAndrew, 10 Oct 2014 | Read review
“Show your membership card.”
 of 5 bubbles YBZ888, 12 Mar 2014 | Read review
“if you are worried about traffic noice, ask for a room on the inner court/side road side”
 of 5 bubbles Miranna, 22 Aug 2013 | Read review
“it probably depends what room you get. However I heard my next door neighbour doing his thing... 'nuf said?”
 of 5 bubbles Equitecnoc, 18 Jun 2013 | Read review
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