We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Plaza Biel

Show Prices
#1 of 11 Hotels in Biel
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Plaza Biel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

333 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 84: English reviews
Start your review of Mercure Plaza Biel
 Click to rate
Lyndhurst, New Jersey
Reviewed 6 January 2017

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.

Review collected in partnership with Mercure Hotels
Thank salvatoredG936OI
Mercureplaza, Assistant Manager at Mercure Plaza Biel, responded to this review

Dear salvatoredG936OI, We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Kfar Saba, Israel
Reviewed 10 August 2016

Stayed one night at the hotel. Arrived late - checkin was quick and efficient. Room was clean and big. shower was great. WiFi was good (around 15Mbps download). Breakfast was basic, but good enough (coffee was tasty) Will book again

Thank Zabook
About Hotel's Favourite Review
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Zabook, Thank you for the comment! We will be more then happy to welcoming you again for your next stay! Best regards, Chloé Assistant Manager

Reviewed 24 October 2016

The hotel is 10 min walking distance from the central trainstation in Biel. Good central location right at the walking street and resturants but withdrawn from traffic. I had a nice quiet room and it was okay for one night stay. The room was okay spaceious and clean. Couple of things though is that the furniture seems a bit worn...

Thank TH100
Mercureplaza, Assistant Manager at Mercure Plaza Biel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chloé Bovet Assistant Manager

Chennai (Madras), India
Reviewed 20 September 2016

Easily accessible to all the restaurants,shops and the location is of a great advantage , Nice hotel with clean rooms and good service . Comfortable 4 star hotel with gym and sauna facilities . Well recommended

Thank Sethuraman0025
Rotherham, United Kingdom
Reviewed 11 September 2016 via mobile

Nice room, comfy bed, good bathroom, hot drinks tray, minbar, and air conditioning. The breakfast was a good buffet with lots of choice. The restaurant had a good menu and nicely cooked and presented food. A good underground carpark which is free for motorcycles. Staff were very friendly and helpful.

Thank Ian C
Montreal, Canada
Reviewed 8 September 2016

The hotel is well located relative to the Altstadt. The room was recently refurbished but the new carpet smelled of factory new and one could almost choke on the lose fibres in the air...why hotels still put these allergens in their rooms I don't know and then brag of protecting the environment. The reception was warm and courteous and provided...

Thank guyrlac
London, United Kingdom
Reviewed 3 September 2016 via mobile

Stayed at the hotel on business for one night. The hotel is a mixture of old and new. First impressions were not good - visually it's ok but I had to wait for 15 minutes at check in which was annoying because at bough the receptionist was clearly busy, other staff walked back and forth and nobody offered as much...

Thank Dave G
Santos, Brazil
Reviewed 23 August 2016

The employees are very attentive, specially in the reception. The room are refurbished, almost new and very well located, near Berna. The rooms are very clean. Minor problems in the room that was fixed promptly.

Review collected in partnership with Accorhotels.com
Thank clsfchr
New York City, New York
Reviewed 14 August 2016

Spent a night at the Mercure Plaza during a week-long bicycle trip across Switzerland. Terrific, upscale room, as was the hotel. Welcoming staff. It appears that the hotel is near a sketchy part of town; that's my only complaint. Otherwise, you'll get what you'd expect from one of Europe's top chains.

Thank Mike B
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Mike, Thank you for the good review! we are glad to hear you appreciate your stay in our hotel. We hope to see you again soon, Chloé Assistant Manager

St. Petersburg, Russia
Reviewed 8 August 2016

The hotel is located more or less in the centre of this town on the bank of the canal. I had a nice room, bathroom was good, the bed was comfortable. I believe they should improve breakfast - it is absolutely the same all the time and paying more than 150 euro you may expect something bigger. WiFi is ok,...

Thank Vasiliy C
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Vasily, Thank you for the review! indeed the prices in Switzerland are pretty expensive... but we are glad that you still appreciated you stay in our property. We hope to welcome you again very soon! Best regards, Chloé Assistant amanger

136 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (75)
Hotel & Grounds (10)
View from Room (9)
Bathroom (8)
Room/Suite (20)
Dining (1)
Other (27)

Management photos: Courtesy of the property manager

All Management Photos (61)
Room/Suite (21)
Business Centre/Function Rooms (5)
Hotel & Grounds (7)
Dining (18)
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Biel
0.6 km away
Art Deco Hotel Elite
1.2 km away
BEST WESTERN Hotel Continental
1.4 km away
Lago Lodge
Lago Lodge
#1 of 1 in Nidau
39 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hotel Metropol Biel
Hotel Metropol Biel
#6 of 11 in Biel
35 reviews
0.2 km away
Hotel Dufour
Hotel Dufour
#7 of 11 in Biel
29 reviews
2.6 km away
Hotel Schloessli Ipsach
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 

Additional Information about Mercure Plaza Biel

Address: Neumarktstrasse 40 | Postfach 3376, Biel 2502, Switzerland
Region: Switzerland > Canton of Bern > Biel
Price Range: €110 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Plaza Biel 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, ACCOR, Travelocity and Booking.com so you can book your Mercure Plaza Biel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Plaza Biel Hotel Biel
Accor Plaza Biel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Plaza Biel staff and other travellers.
2 questions
Ask a question
over a year ago
Halifax, Canada
over a year ago

See all questions (2)

Questions? Get answers from Mercure Plaza Biel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor seem more new than 1st and 2nd.”
 of 5 bubbles Zabook, 9 Aug 2016 | Read review
“Higher floors probably have less street noise”
 of 5 bubbles PrinceAndrew, 10 Oct 2014 | Read review
“Show your membership card.”
 of 5 bubbles YBZ888, 12 Mar 2014 | Read review
“if you are worried about traffic noice, ask for a room on the inner court/side road side”
 of 5 bubbles Miranna, 22 Aug 2013 | Read review
“it probably depends what room you get. However I heard my next door neighbour doing his thing... 'nuf said?”
 of 5 bubbles Equitecnoc, 18 Jun 2013 | Read review
5 of 5