We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Plaza Biel

View Deal
#1 of 11 Hotels in Biel
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Mercure Plaza Biel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

341 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 86: English reviews
Start your review of Mercure Plaza Biel
 Click to rate
Chelmsford, United Kingdom
Reviewed 1 week ago

Stayed for 8 days at Mercure Biel to watch a new WTA tour tennis tournament. Had stayed here once before 2.5 years ago. Arrived on foot from railway station (10 minute walk). Check-in was smooth, and was allocated room 221. Although a single room, reasonably spacious, and actually had a double bed. Room very well equipped with tea & coffee...

Thank bluepastures
Kfar Saba, Israel
Reviewed 10 August 2016

Stayed one night at the hotel. Arrived late - checkin was quick and efficient. Room was clean and big. shower was great. WiFi was good (around 15Mbps download). Breakfast was basic, but good enough (coffee was tasty) Will book again

Thank Zabook
About Hotel's Favourite Review
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Zabook, Thank you for the comment! We will be more then happy to welcoming you again for your next stay! Best regards, Chloé Assistant Manager

Rome, Italy
Reviewed 2 weeks ago via mobile

Very nice rooms, comfortable and silent. Nice bed large and fantastic pillows!! Lobby and entrance is not particularly elegant and not the best for a brief meeting (probably a separate meeting room is available if needed). I could probably return and I'll book again here due to its fantastic pillows!!!! Best regards, D

Thank 4R35
Mercureplaza, Assistant Manager at Mercure Plaza Biel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloé Bovet Assistant Manager

Lyndhurst, New Jersey
Reviewed 6 January 2017

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.

Review collected in partnership with Mercure Hotels
Thank salvatoredG936OI
Mercureplaza, Assistant Manager at Mercure Plaza Biel, responded to this review

Dear salvatoredG936OI, We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 24 October 2016

The hotel is 10 min walking distance from the central trainstation in Biel. Good central location right at the walking street and resturants but withdrawn from traffic. I had a nice quiet room and it was okay for one night stay. The room was okay spaceious and clean. Couple of things though is that the furniture seems a bit worn...

Thank TH100
Mercureplaza, Assistant Manager at Mercure Plaza Biel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chloé Bovet Assistant Manager

Chennai (Madras), India
Reviewed 20 September 2016

Easily accessible to all the restaurants,shops and the location is of a great advantage , Nice hotel with clean rooms and good service . Comfortable 4 star hotel with gym and sauna facilities . Well recommended

Thank Sethuraman0025
Rotherham, United Kingdom
Reviewed 11 September 2016 via mobile

Nice room, comfy bed, good bathroom, hot drinks tray, minbar, and air conditioning. The breakfast was a good buffet with lots of choice. The restaurant had a good menu and nicely cooked and presented food. A good underground carpark which is free for motorcycles. Staff were very friendly and helpful.

Thank Ian C
Montreal, Canada
Reviewed 8 September 2016

The hotel is well located relative to the Altstadt. The room was recently refurbished but the new carpet smelled of factory new and one could almost choke on the lose fibres in the air...why hotels still put these allergens in their rooms I don't know and then brag of protecting the environment. The reception was warm and courteous and provided...

Thank guyrlac
London, United Kingdom
Reviewed 3 September 2016 via mobile

Stayed at the hotel on business for one night. The hotel is a mixture of old and new. First impressions were not good - visually it's ok but I had to wait for 15 minutes at check in which was annoying because at bough the receptionist was clearly busy, other staff walked back and forth and nobody offered as much...

Thank Dave G
Santos, Brazil
Reviewed 23 August 2016

The employees are very attentive, specially in the reception. The room are refurbished, almost new and very well located, near Berna. The rooms are very clean. Minor problems in the room that was fixed promptly.

Review collected in partnership with Accorhotels.com
Thank clsfchr

139 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (78)
Hotel & Grounds (10)
View from Room (9)
Bathroom (8)
Room/Suite (20)
Dining (1)
Other (30)

Management photos: Courtesy of the property manager

All Management Photos (61)
Hotel & Grounds (7)
Dining (18)
Business Centre/Function Rooms (5)
Room/Suite (21)
Other (10)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Biel
0.6 km away
Art Deco Hotel Elite
1.2 km away
BEST WESTERN Hotel Continental
1.4 km away
Lago Lodge
Lago Lodge
#1 of 1 in Nidau
43 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Dufour
Hotel Dufour
#7 of 11 in Biel
30 reviews
0.7 km away
Hotel Metropol Biel
Hotel Metropol Biel
#6 of 11 in Biel
36 reviews
29.0 km away
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 

Additional Information about Mercure Plaza Biel

Address: Neumarktstrasse 40 | Postfach 3376, Biel 2502, Switzerland
Region: Switzerland > Canton of Bern > Biel
Price Range: €109 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Plaza Biel 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Hotwire, Expedia, Agoda, ACCOR, Travelocity, TripOnline SA and HotelQuickly so you can book your Mercure Plaza Biel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Plaza Biel Hotel Biel
Accor Plaza Biel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Plaza Biel staff and other travellers.
3 questions
Ask a question
over a year ago
Halifax, Canada
over a year ago

See all questions (3)

Questions? Get answers from Mercure Plaza Biel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suggest requesting higher floor at weekends re: basement nightclub.”
bluepastures, 17 Apr 2017 | Read review
“3rd floor seem more new than 1st and 2nd.”
Zabook, 9 Aug 2016 | Read review
“Higher floors probably have less street noise”
PrinceAndrew, 10 Oct 2014 | Read review
“Show your membership card.”
YBZ888, 12 Mar 2014 | Read review
“if you are worried about traffic noice, ask for a room on the inner court/side road side”
Miranna, 22 Aug 2013 | Read review
5 of 5
US$122* /night
View Deal
View all 10 deals
Prices are for 1 room, 2 adults
Change dates