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Hotel Schweizerhof Bern & THE SPA

Traveller (438)
360
Panoramas (18)
Dining (147)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
The hotel offers 99 stylish rooms and suites, an 800m2 conference center with a stunning ballroom, the Jack’s Brasserie restaurant and the sophisticated Lobby-Lounge-Bar, Cigar Lounge, a 500m2wellness SPA and the elegant Sky Terrace with a 360° panorama view.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Art Deco Style
Classic
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
168Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
1,163Reviews
1,039Photos
5Q+A
70Room tips
Traveller rating
  • 984
  • 114
  • 40
  • 13
  • 11
Time of year
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Popular mentions
The hotel is amazing and well located personnel is very kind, rooms are spacious and extremely clean. Here it goes the “but”: internet access is terribly slow, once of the worst I’ve seen so far. Breakfast should be improved with more options for this kind of hotel. I am sure
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Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA
Responded yesterday
Thank you very much for your feedback on Tripadvisor. We are happy to hear you had an excellent stay. Our internet is usually very fast - please accept our apologies if you experienced it differently. Concerning breakfast we kindly inform you that with our a la carte options you can order as much as you like. We are also happy o fulfill any other wishes or items that are not on our menu. Please don't hesitate to let us know. We are looking forward to welcome you back and wish you all the best in the meantime, Seraina Zahner
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Having spent a night at their hotel in Lucerne, we had high hopes for our 2 night stay in Bern. Having arrived by train, the hotel is literally across the road, so a great location. On arrival you could see this was a wonderful hotel and on arriving mid afternoon it was
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Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA
Responded 1 week ago
Your friendly words are putting a big smile on our faces. We are delighted to hear that you had a fully satisfying time with us. It is our highest goal to make every guest feel at home while staying at the Hotel Schweizerhof Bern & THE SPA and therefore we are very thankful for your motivating words. We will gladly share them with the entire team. All the best, Seraina Zahner
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The service received is equal or better then any of the top hotels in the world. Excellent location across the street from the train station. Will definitely return to this hotel on my return trip to Bern in the summer.
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Review collected in partnership with this hotel
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA
Responded 1 week ago
Thank you so much for this great feedback of yours. It is an honour to hear your compliments. We hope to welcome you back soon and wish you all the best, Seraina Zahner
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Warm wellcome, very accommodating treatment. Surprising gift upon arrival for our youngest family member. As expected, fabulous service from the whole Schweizerhof Bern staff! Definitely to recommend and to come back.
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Review collected in partnership with this hotel
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPA
Responded 1 week ago
Dear balmer2017, thank you very much for your visit and for your feedback. We are glad to hear that we were able to surprise your youngest family member with the teddy bear gift. We hope to welcome you back soon! All the best, Seraina Zahner
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The staff was friendly, professional and very helpful. Our room was very quiet - great for sleeping. The bathroom was very spacious and well designed! We enjoyed the large bathtub, the separate shower, double sinks and private toilet room. The bed was very comfortable. We
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Review collected in partnership with this hotel
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
washclothes used by housekeeping, none for the guests
washclothes used by housekeeping, none for the guests
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Can you use the Spa without being a great at the hotel?
Not sure but I guess so for a fee
0 votes
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Does this property have air conditioning?
of course yes.
0 votes
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how many minutes walk is it to Old Town?
It's about 5 mins to the clock tower. bern is quite small so its a short walk from the hotel to the edge of the old town. You can also catch a bus along the main road using the hotel's free transport card.
0 votes
How was the Internet? Need it to do work not just to read emails?
yes the internet worked well
0 votes
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O café da manhã não é incluído na reserva? Qual o valor se pagar por fora?
Dear Mrs. Maraiana B We have different rates which sometimes include breakfast and other times don't. Normaly the price of the breakfast is CHF40. We hope to be welcoming you soon. sincerely Your Schweizerhof Bern & THE SPA team
0 votes
"all rooms are great"
"All rooms are top quality!"
"Good location with front facing rooms having better view. Roof top restaurant has nice view"
"Best as always away from the elevators as there are two. There is no difference to quietness and floor level as it is excellently insulated."
"The elegant Sky Terrace from the Hotel Schweizerhof Bern offers you a 360° panorama view over the UNESCO world cultural heritage of Bern."
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PRICE RANGE
US$333 - US$545 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Schweizerhof Bern & THE SPA
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
99
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