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Hotel Goldener Schlussel

Rathausgasse 72, Bern 3011 Switzerland See on map
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Pets Allowed
3.5 Star accommodation
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30 Dec31 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (326)
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All reviews oldest hotel clock tower old town train station quiet courtyard golden key excellent location close to the hotel capital city breakfast buffet bars and restaurants included in the room price public transportation cheese switzerland rathaus walkable
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1 - 5 of 187 reviews
Reviewed 4 November 2018

It is barely understandable how many hotels in Bern get away with their offer of barely acceptable accomodations at relatively high prices. The place is old fashioned, ropms have minuscule TV sets, bathrooms are cramped and badly designed, and breakfast is so-so. The concludion: it's...More

Date of stay: November 2018
Thank GranZorro
Response from AngiP39, Manager at Hotel Goldener SchlusselResponded 8 November 2018

Dear GranZorro Thank you for your feedback. It is nice if you compare a 3 star hotel with a 5 star hotel and a diplomat office. Then we did not do that bad. We wish you lots of fun in the wonderful city of Bern.

Reviewed 4 October 2018

The hotel facility is very average, or even below... the room is rather small and the wash room is an integrated unit within the small room. The hotel is located to the clock tower in town and you might be able to hear the clock...More

Date of stay: October 2018
Response from AngiP39, Manager at Hotel Goldener SchlusselResponded 9 October 2018

Dear MGCPH Thank you for your feedback. We are in the middle of the old town of Bern and the Zytglogge is really close. But you do not hear them when the windows are closed. Otherwise you can ask for an quiet room. We wish...More

Reviewed 17 September 2018 via mobile

Unfortunately during our stay the street was undergoing major works. Our room was at the front of the building and very very noisy. The room itself was small but clean. Good location No air conditioning however

Date of stay: September 2018
Thank MrWiggins
Response from AngiP39, Geschäftsführer at Hotel Goldener SchlusselResponded 22 September 2018

Dear Susanne We appreciate your feedback. We are pleased that you liked the location and the cleanliness of the rooms. A lot of constructing work is going on in and around Bern. We apologize for the inconveniences. Best regards Your Goldenes Schlüssel Team

Reviewed 6 August 2018 via mobile

Enjoyed the food very much! Very good service and great staff. Located right at the heart of the city and perfect for any stayers to eat a few bited. Did not stay at the hotel but definitely try out the food

Date of stay: August 2018
Thank Andrew T
Response from Angela P, Geschäftsführer at Hotel Goldener SchlusselResponded 7 August 2018

Dear Andrew Thank you for your rating. We are happy that you could spend a great evening with us. It would be a pleasure to see you soon again. Best regards your restaurant Goldenes Schlüssel Team

Reviewed 6 August 2018 via mobile

Perfect central location, a large spacious room, friendly pleasant service on check in and check out. They pay attention to the details that make for a good stay. The bathroom is a bit unorthodox but works perfectly well, and leaves more room for the rest....More

Date of stay: August 2018
Thank Valerie H
Response from Angela P, Geschäftsführer at Hotel Goldener SchlusselResponded 7 August 2018

Dear Valerie Thank you for your rating. We are pleased that we could offer your an unforgettable stay in Bern. We hope we see you soon. Best regads Your Goldenes Schlüssel Team

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Our 34 modern, charming and comfortable rooms are tastefully decorated. The hotel is located in the pedestrian quarter and has very quiet rooms overlooking the courtyard. All rooms have shower, WC, More radio, direct dialling telephone, TV with flat screen, public wireless LAN, safe and hairdryer. There is an internet corner for your convenience at the reception. Open 364 days a year, our restaurant is an inviting and typical old town building with excellent Swiss Cuisine. Try one of our classic specialities such as Maiskroketten, Salade folle, Wiener Schnitzel, Suure Mocke or Lammmignons. With pride we serve the best Swiss sausages for instance Glarner Kalberwurst, Tessiner Luganighetta, Berner Zungenwurst or Boutefas from Payerne. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room Service
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
Price range
US$150 - US$235 (Based on Average Rates for a Standard Room)
Also Known As
Goldener Schlussel Hotel
Goldener Schlussel Bern
Switzerland > Canton of Bern > Bern Mittelland District > Bern
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
Price range
US$150 - US$235 (Based on Average Rates for a Standard Room)
Also Known As
Goldener Schlussel Hotel
Goldener Schlussel Bern
Switzerland > Canton of Bern > Bern Mittelland District > Bern
Traveller (96)
Room & Suite (39)
Dining (8)
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Questions & Answers
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28 December 2016|
AnswerShow all 2 answers
Response from freqtraveler12016 | Reviewed this property |
No self serve laundry. A laundrymat is about 20 min away by bus.
25 January 2016|
Response from JohnHildebran | Reviewed this property |
There is no on-site parking. You may get lucky and find a space on the street, but it's not likely. I have been to Bern many times and I do know there is public parking within a few minutes walk from the hotel. The front... More
Room Tips
"Stay away!"
4 Nov 2018
Read review
"Stay here only as absolutely necessary"
14 May 2018
Read review
"If you take room on the street side, it will be too noisy at night. So prefer room on the Courtyard side."
5 Mar 2018
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"Choose the river side, not the street."
4 Feb 2018
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