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Best Western Hotelbern

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Traveller (185)
Room & Suite (284)
Dining (51)
Overview
Zeughausgasse 9, Bern 3011 Switzerland See on map
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
4 Star accommodation
Reviews (533)
Filter reviews
248 results
Traveller rating
49
110
68
12
9
Traveller type
Time of year
LanguageEnglish
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49
110
68
12
9
Show reviews that mention
All reviews old town train station central location room facing clock tower european standards would definitely stay here again nice hotel business trip excellent location no air conditioning enjoyed my stay breakfast buffet few minutes walk aare river yogurt visiting bern
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1 - 5 of 248 reviews
Reviewed yesterday via mobile

Fine if you will be leaving early in the morning but loud construction from 7 30 until 5 pm. Drilling jack hammers banging etc. Also dusty and cables hanging out, workers using the lifts. Beds were comfortable though

Thank Ritchie B
Reviewed 4 days ago

Very convenient to old town Bern. The hotel is being remodeled at the moment and it’s quite noisy especially during the day. They are not doing remodel at night. Hotel housekeeping was excellent and did a good job cleaning room and construction dust. One of...More

Thank Jamie H
Reviewed 4 weeks ago via mobile

Thank goodness we only stayed for one night as we were put on the 5th floor which was a total construction site. There is no way any guests should be staying on this floor as it was not safe. There was no ceiling in the...More

Thank Jane R
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded 2 weeks ago

Dear Jane R. Thank you very much for your stay at the Hotel Bern. We deeply regret that you did not enjoy your stay with us. The Hotel Bern is currently being redesigned to offer our guests a modern hotel in the future. In spite...More

Reviewed 28 August 2018

Room was very nice and clean, no air conditioning. Staff was very friendly, spoke english well. Stayed there 3 nights, earliest wake up was 5.45 am, when workers started their repairs in the hotel. Breakfast was ok,but the price 20 CHF, I think is too...More

Thank Mikko66
Response from HOTELBERN, Manager at Best Western HotelbernResponded 30 August 2018

Dear Mikko66 Thank you very much for your feedback. Bern is a capital city. Noise is therefore almost unavoidable. We regret very much that the church bells and the city flair did not correspond to your wishes. Best regards from Berne, Eleonore Peracchia

Reviewed 9 August 2018

Older building renovated with smallish rooms. Good location in centre of town so no issues with getting around. Hotel gave us free tram passes to get around which was nice touch. Staff good and all spoke english. Rooms nothing special. Could open windows to get...More

Thank Brisbanebilbo
Response from HOTELBERN, Manager at Best Western HotelbernResponded 9 August 2018

Dear Brisbanebilbo Thank you very much for your Review. We are pleased to announce that from September this year we will renovate the entire hotel. We are always trying to do our best. We are looking forward to welcome you again in our renovated hotel....More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
99
Price range
US$152 - US$290 (Based on Average Rates for a Standard Room)
Formerly known as
Bern Hotel
Location
Switzerland > Canton of Bern > Bern Mittelland District > Bern
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
99
Price range
US$152 - US$290 (Based on Average Rates for a Standard Room)
Formerly known as
Bern Hotel
Location
Switzerland > Canton of Bern > Bern Mittelland District > Bern
Photos
Traveller (185)
Room & Suite (284)
Dining (51)
Pool & Beach (1)
Amenities (47)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
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Questions & Answers
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seadweller80
30 April 2018|
Answer
Response from keneng | Reviewed this property |
It's in the heart of the old town. Close to markets n train station.
0
Votes
quietgal123
10 April 2018|
AnswerShow all 2 answers
Response from Pauline D | Reviewed this property |
If you pay by credit card, you have the option if selecting US dollars or Swiss francs. I don't know if they do a currency exchange for cash, but I saw one at the Zurich aurport. This hotel has one "ironing room" on the 4th... More
0
Votes
Lilia A
24 October 2017|
AnswerShow all 4 answers
Response from Tracy N | Reviewed this property |
No they aren’t, we were provided with a fan but in the hot summer weather it barely provided any relief.
1
Vote
Room Tips
"Find out when remodel is complete"
422jh
4 days ago
Read review
"I was first offered a room on a lower floor but this felt very dark--one floor up and it was much brighter..."
stefanc410
26 Aug 2017
Read review
"Rooms on the top floors away from lifts are the most quiet"
LarsDane
16 Jul 2017
Read review
"My room was in the centre of the building with no outlook but this was fine for one night."
Frances44
11 Jul 2017
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