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Best Western Hotelbern

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Traveller (180)
Room & Suite (268)
Dining (48)
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Overview
  • Excellent20%
  • Very good51%
  • Average24%
  • Poor4%
  • Terrible1%
Travellers talk about
“old town”(47 reviews)
“train station”(32 reviews)
“central location”(13 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
4 Star Hotel
All hotel details
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Reviews (512)
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Traveller rating
49
108
62
12
7
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49
108
62
12
7
Show reviews that mention
All reviewsold towntrain stationcentral locationrestaurant staffclock towerroom facingeuropean standardswould stay againlocation is excellentbusiness tripclean roomsshort walkreception staffvery nice hotelbreakfast buffetenjoyed my stayno air conditioning
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1 - 5 of 238 reviews
Reviewed 4 weeks ago via mobile

I got a bit late in reaching the parking zone where our Tour Bus was parked and the lady at Front office A. Marbacher helped me connect my tour operator even though I was not a guest at the hotel. She helped me inform the...More

Thank Ravi_Bhuptani
Response from HOTELBERN, Leiter Front Office at Best Western HotelbernResponded 1 week ago

Dear Ravi, thank you for your kind feedback. We are happy to help all the time. Best regards from Bern and all the best, Andrea Marbacher

Reviewed 26 March 2018

Two night stay for businesses, within walking distance of main train station, old town, shops, restaurants, and the river. Hotels provide vouchers for tram, buses, and funicular. Bring toiletries such as shampoo, but these are available on request.. the key is on a large metal...More

1  Thank Pauline D
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded 28 March 2018

Dear Pauline D Thank you very much for your kind review. We are very glad you enjoyed your visit and we will gladly pass on your positive feedback to our staff. We look forward to welcome you back and we wish you all the best...More

Reviewed 12 February 2018

If you need a clean and moderately priced place to stay in Bern this hotel is perfect. We had a adequately sized suite for our family that gave the three of us enough space to spread out. We had a lovely balcony that allowed us...More

Thank TravellinMama17
Response from HOTELBERN, Leiter Front Office at Best Western HotelbernResponded 13 March 2018

Dear TravellinMama17, thank you for your kind feedback! We are happy to hear, that you enjoyed your stay in our hotel and that you took your time to write us a review. We are looking very much forward to welcoming you once again in our...More

Reviewed 12 January 2018 via mobile

Centrally located, just in the old town, near Bundeshaus and shopping arcades and Cathedral. , excellent price value, really friendly staff (Reception), nice, clean and spacious rooms. Restaurant attached with good local cuisine.

Thank Peter F
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded 19 January 2018

Dear Peter F Thank you for this lovely feedback. It is great to hear you enjoyed your stay overall. We would be please to welcoming you back in the nearest future. Best regards, Claudia Mende - Sales & Marketing

Reviewed 3 January 2018 via mobile

Nice hotel in the very centre of Bern. Rooms are small, but clean and tidy. Bathroom is very small and it makes certain discomfort. Staff is friendly. Breakfast is quite good for that small hotel with large selection of meals.

Thank Dato13
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded 19 January 2018

Dear Dato13 Thank you for your recent stay in our Hotel. We are happy to see you felt comfortable and would be pleased to welcoming you back in the future. Best regards, Claudia Mende - Sales & Marketing

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Business Centre with Internet Access
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$150 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Bern
#8 Business Hotel in Bern
#9 Luxury Hotel in Bern
Room types
Non-Smoking Rooms
Details
Price range
US$150 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Bern
#8 Business Hotel in Bern
#9 Luxury Hotel in Bern
Room types
Non-Smoking Rooms
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Traveller (180)
Room & Suite (268)
Dining (48)
Pool & Beach (1)
Amenities (47)
Family and Play Areas (1)
Questions & Answers
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seadweller80
30 April 2018|
Answer
Response from keneng | Reviewed this property |
It's in the heart of the old town. Close to markets n train station.
0
Votes
quietgal123
10 April 2018|
AnswerShow all 2 answers
Response from Pauline D | Reviewed this property |
If you pay by credit card, you have the option if selecting US dollars or Swiss francs. I don't know if they do a currency exchange for cash, but I saw one at the Zurich aurport. This hotel has one "ironing room" on the 4th... More
0
Votes
Lilia A
24 October 2017|
AnswerShow all 4 answers
Response from Tracy N | Reviewed this property |
No they aren’t, we were provided with a fan but in the hot summer weather it barely provided any relief.
1
Vote
Room Tips
"I was first offered a room on a lower floor but this felt very dark--one floor up and it was much brighter..."
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"Rooms on the top floors away from lifts are the most quiet"
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"My room was in the centre of the building with no outlook but this was fine for one night."
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"Amazingly close to everything and if it is not close, there is a tram to every and any part of the Bern."
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