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A friend and I stayed in the Violon for a weekend to attend the Christmas Market in Basel. It was clean and cosy. The reception staff were more than friendly, providing extra blankets (me) and pillows (my friend.) (It was very very cold!)
We had a reasonable dinner. However, when we had to pay, the bill was 162 CHF, but the waitress tricked us and I eventually found that I "gave"her a tip of 54 CHF (33%), which I never did. I found that my credit card was...More
Thank איתן ש
Response from 123456Basel, Manager at hotel brasserie au violonResponded 19 August 2017
Dear Eitan Shiloni
Thank you for your feedback. We deeply apologize for that unpleasant experience in our brasserie.
This is for us an unusual situation: it could have been a mistake in entering the numbers into the credit card terminal. Please contact us directly (firstname.lastname@example.org)...More
Actually I found Basel rather dull until we came to this lovely restaurant for dinner. I'd booked before leaving home and just as well because it fits the category of 'hidden treasure' but the locals know about it. Situated in the courtyard (or a pleasant...More
This nuce hotel is centrally located with goid access by public transportation, in a historical building with nice rooms (some overlooking the Barfusserplatz and the cathedral) and curteous service. Exquisit restaurant.
A bit strange staying in a room that used to be a prison cell, but in the end I had no complaints. Comfortable, clean and very near the centre. I wouldn't hesitate to stay there again. A good option when you are on a medium...More